A9320312060233_1

PSS 93 HV battery charging does not work, if the timer is used
93 20 31 2060233/1 July 21, 2020.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3 e-tron
2015 - 2018
All
e-tron
A6, A8, and
Q5
2020 - 2023
All
TFSI e
Condition
Customer states:
 The HV battery charging does not work, if the timer is used.
Workshop findings:
 The customer has difficulties with timed charging. Immediate charging works correctly, but in the case of timed
charging there is a problem with waking up the integrated charger in order to start charging.
 No DTCS are stored in the relevant control modules.
Technical Background
In model year 2023, a new control module for the internal charger with its own timer will be available.
Production Solution
This bulletin will be updated when more information is available.
Service
Condition verification procedure:
1. No DTCs are stored for CAN communication (repair as needed – outside of this PSS TSB).
2. No DTCs are stored in onboard charger, address 00C6 (repair as needed following GFF and ELSA
instructions – outside of this PSS TSB).
3. Verify that immediate charging does work.
4. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service), or through the Technical Assistance Page in Elsa.
Page 1 of 2
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
5. Explain to the customer that this is a very rare condition and is unlikely to happen again, but if it does, not to
utilize the scheduled charging function.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9352
Damage Code:
0039
Labor Operations:
Verify immediate charging works
9399 9999
20 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2060233/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2060233) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 2 of 2
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.