A3420482060242_1

34 Restricted function, DTC P071800 and P081100 are stored in the TCM
34 20 48 2060242/1 August 5, 2020.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6, A7
2019 - 2020
All
0CJ/0CK/0CL/0HL
A5, Q5
2018 - 2020
All
0CJ/0CK/0CL/0HL
Condition
Customer states one or more of the following:
 The “Transmission Malfunction” message is displayed in the instrument cluster.
 Vehicle has no drive.
 Vehicle temporarily does not shift gears up or down.
 The “Transmission Malfunction” message with "Journey can be continued with restrictions" is displayed in the
instrument cluster.
 Vehicle is in emergency operation.
 The message "Reverse gear not available" is displayed in the instrument cluster.
Workshop findings:
One or more of the following DTC(s) may be stored in the transmission control module (TCM), J217 (address
word 0002):
 DTC P071800 (Input/Turbine Speed Sensor "A" Circuit Intermittent) with symptom code 20736
(passive/sporadic or active/static).
 DTC P081100 (strong clutch slip) with symptom code: 20870 (passive/sporadic only).
Technical Background
Not applicable.
Production Solution
Not applicable.
Page 1 of 8
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
DTC P071800 is logged as active/static:
If the DTC "P071800 sender 1 for gearbox input speed, interruption" active/static is stored (Figure 1), the repair
in the TSB does not apply to your case. Please complete the Guided Fault Finding test plan for the fault
completely and accurately. Open an Audi Technical Assistance Center (TAC) case with the test plan attached or
uploaded to GFF paperless. Then contact the Audi Technical Assistance Center (TAC) for assistance.
Figure 1. DTC active/static.
DTC P071800 is logged as passive/sporadic:
1.
If the DTC "P071800 sender 1 for gearbox input speed, interruption" passive/sporadic is logged (Figure 2),
then replace the gear actuator module (Figure 3) and replace the TCM, J217 (address word 0002) (Figure
4) according to the Elsa repair manual.
Figure 2. DTC passive/sporadic.
Page 2 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 3. Gear actuator replacement instructions.
Figure 4. Transmission control module instructions.
2.
After replacing the gear actuator module and the TCM, J217 (address word 0002) perform the “control
module replacing” test plan in the scan tool.
3.
Perform test drive to confirm the repair.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
3484
Damage Code:
0016
Labor Operations:
Remove and install gearbox
(See ELSA, labor operations different by
model)
3435 XXXX
See SRT with
associated
operations
Page 3 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Diagnostic Time:
Claim Comment:
Front-wheel drive transmission: repair the
gearbox (replace gear actuator and valve
body)
3435 4199 (0CK)
610 TU
Quattro/Quattro ultra: repair the gearbox
(replace gear actuator and valve body)
3435 4199
(0CL/0CJ/0HL)
660 TU
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 120
TU)
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
As per TSB #2060242/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Note:
Please reference the repair manual for additional hardware required for the removal of the transmission.
Below are the parts for the gear selector and the TCM and always check with your Parts Department
and/or ETKA for the latest information and parts bulletins.
Part Number
ETKA Illustration and
Position #
See ETKA
Order to VIN
WHT006777
0CK301378A
325-056 or 325 086
Pos. 3
325-056 or 325 086
Pos. 5
325-056 or 325 086
Pos. 6
Part Description
Quantity
Fasteners, Bolts, Nuts, and Screws as
needed per the Repair Manual
See
ETKA/ELSA
Shift selector
O-Ring (for accumulator)
Oiling Tray
01
01
1
Page 4 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
N 91043601
Order to VIN
WHT002459
0CK301463A
325-056 or 325 086
Pos. 7, 8, 9 and 18
325-056 or 325 086
Pos. 9
325-056 or 325 086
Pos. 11
325-056 or 325 086
Pos. 14
Must remove and
measure original
Lock Ring to order 325-056 or 325 086
correct part
Pos. 16
number. See ELSA
repair instructions
N 10582108
WHT002429
WHT002459C
0CK301461
0CK301164
0CK301215
0CK301166
0CK301257A
Hex socket head bolt (combi) –M6X30-
Hex socket head bolt M8X40
Hexagon socket head bolt -M8X40-
Gasket for housing
Pos. 7
Only For Transmission 0CL
409-070
Hexagon socket head bolt
Pos. 8
Only For Transmission 0CL
321-062 or 321-065
Pos. 7
321-062 or 321-065
Pos.10
321-062 or 321-065
Pos. 11
321-062 or 321-065
Pos. 12
325-081
Pos.13
20
01
Lock Ring
Hexagon socket flat head bolt
Pos. 6
06
01
409-070
321-062 or 321-065
11
Hexagon socket head bolt –M8X40-
Gasket Multi-plate clutch
Gasket
Gasket
Gasket
Sealing Cap
02
11
12
01
01
01
01
01
Only For Transmissions 0CK, 0CJ
and 0HL
Page 5 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Order to VIN
Order to VIN
N 10801101
N 91127901
Order to VIN
Order to VIN
Order to VIN
Order to VIN
N 91043601
Order to VIN
0CK301191A
N 91173601
0CK325444
0CK325445
325-056
Pos. 25
325-055 or 325-85
Pos. 3
325-055 or 325-85
Pos. 4
325-055 or 325-85
Pos. 5
325-055 or 325-85
Pos. 7
325-055 or 325-85
Pos. 8
325-055 or 325-85
Pos. 9
325-055 or 325-85
Pos. 11
325-055 or 325-85
Pos. 13
325-055 or 325-85
Pos. 26
325-055 or 325-85
Pos. 27
325-055 or 325-85
Pos. 30
325-100
Pos. 28
325-100
Pos. 29
Radial shaft seal
01
Only For Transmissions 0CJ and
0HL
Control Unit for Automatic Gearbox
Hexagon socket flat head bolt
Hexalobular flange screw M6X25
Gasket for oil pan
Tube
Threaded plug
Threaded plug
Hex socket head bolt -M6X30-
Threaded plug
Gasket
Hexalobular flange screw M6X22
Gasket
Gasket
01
03
04
01
01
01
01
25
01
01
04
01
01
Page 6 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
0CK325443
0CK325446
N 91127901
N 10739402
325-100
Gasket
Pos. 30
Gasket
325-100
325-100
Hexalobular flange screw M6X25
Pos. 35
325-100
Pos. 38
Pos. 3
30-050 or 30-053 or 30055 or 30-057
G 052549A2
01
Not needed for A6 vehicles with the
0CK transmission
Pos. 31
30-050 or 30-053 or 30055 or 30-057
G 055529A2
01
Pos. 2
03
Bolt, hex head with shoulder
M6X90X70 (mechatronics bolts)
07
Dual Clutch Gearbox Oil ATF
(Automatic Transmission Fluid)
5 (4.35 Max
refill)
Transmission oil MTF (Manual
Transmission Fluid)
4 (3.8 Max refill)
Tool Number
Tool Description
VAS6100
Shop Crane
T40123A with T40123/2
Dual Clutch Lifting Device with sleeve
T40099
Pressure Stand
T40100
Ruler
VAS6087
Digital Depth Gauge
T40288
Guide Pins - Gearbox -
10-222A/2
Engine Support Bridge - Additional Hooks
T40323
Press Tool
VW771
Slide Hammer Set
T40155
Retaining Strap
10-222A/12
Engine/Gearbox Support Shackle
Page 7 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
VW637/2
Puller - Grease Cap
VAS1978/14A
Hot Air Blower (Component of VAS1978B)
T40321
Support
T40322A
Cover
T40305
Assembly Tool
T40199
Oil Sump Assembly Pin
VAS6122
Engine Bung Set
Additional Information
All parts and service references provided in this TSB (2060242) are subject to change and/or removal.
©2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 8 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.