S2008000108

Service Bulletin Details

Public Details for: S2008000108

Rear wiper will not turn on after recent hard top removal


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STAR ONLINE PUBLICATION
Case Number: S2008000108
Release Date: 07/23/2020
Symptom/Vehicle Issue: Rear Wiper Will Not Turn On After Recent Hard Top Removal
Customer complaint/ technician observation: Owner says after the hard top was removed
from the vehicle a few times the rear wiper no longer functions. Technician observed that the rear
wiper will not turn on with the wiper switch. Scan tool recognizes the wiper switch input and If the
scan tool is used to enable the rear wiper actuator the wiper can be operated.
Discussion: Inspect the G926 circuit at the cluster, with all the hard top connector connected. The
G926 is a grounded circuit that provides the cluster the required message that the hard top is on the
vehicle and the rear wipers can be turned on. Inspect the inline circuit connectors i507 6-way and
I400 34-way as needed. Do not replace the cluster and or the rear wiper for this condition Fig 1, 2.
Fig 1 – 2018 wiring and connector illustrations.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.2 02/06/2017
STAR ONLINE PUBLICATION
I507 6 - Way
Black
I400 34Way black
G926
Fig 2
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.2 02/06/2017

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