SSM 49219

Service Bulletin Details

Public Details for: SSM 49219

Some 2018-2020 navigator vehicles may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (dtc) P0365 and/or P0369. Engineering is working to implement a pcm calibration update for this condit


- 2020 - 2019 - 2018 -

Models from 2020
2020 LINCOLN NAVIGATOR
Models from 2019
2019 LINCOLN NAVIGATOR
Models from 2018
2018 LINCOLN NAVIGATOR 
SSM 49219 - 2018-2020 Navigator - 3.5L EcoBoost High-Output (HO) Excessive Oil Consumption With Or Without DTCs P0365 And/Or P0369
Some 2018-2020 Navigator vehicles may exhibit excessive oil consumption with no visible oil leaks
with or without diagnostic trouble code (DTC) P0365 and/or P0369. Engineering is working to
implement a PCM calibration update for this condition. In the interim, clear the DTCs with the
appropriate Ford scan tool, top off the oil to the top of the 'full range' on the dipstick and schedule a
follow-up appointment with the customer for late November 2020. Advise the customer that a repair
is expected to be available in November and remind customers to follow the Owner's Manual to
check oil level. Dealers are requested to contact all customers that were previously scheduled to
have this service performed in September and reschedule for late November.
APPLICABLE VEHICLES
2018 - 2020 TRUCK: B9 U554N NAVIGATOR

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