21-020-16

Service Bulletin Details

Public Details for: 21-020-16

Manual transmission shifter noise this bulletin involves greasing or replacing the manual transmission rear shifter bushing. Customers may experience a clunk, squeak, or similar noise heard from center console area while shifting.


- 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -

NUMBER:
GROUP:
DATE:
21-020-16
Transmission and
Transfer Case
May 25, 2016
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
SUBJECT:
Manual Transmission Shifter Noise
OVERVIEW:
This bulletin involves greasing or replacing the manual transmission rear shifter bushing.
MODELS:
2009 - 2014
(LC)
Dodge Challenger
2015 - 2016
(LA)
Dodge Challenger
NOTE: This bulletin applies to vehicles within the following markets/countries:
NAFTA.
NOTE: This bulletin applies to vehicles built on or before Feburary 11, 2016 (MDH
0211XX) equipped with a 5.7L Engine (Sales Code EZC), a 6.1L Engine (Sales
Code ESF), 6.2L Engine (Sales Code ESD), or a 6.4L Engine (Sales Code ESH)
and a Six Speed Manual Transmission (Sales Code DEC).
SYMPTOM/CONDITION:
Customers may experience a clunk, squeak, or similar noise heard from center console
area while shifting.
DIAGNOSIS:
If a customer describes the symptom/condition listed above, perform the Repair
Procedure.
PARTS REQUIRED:
Qty.
Part No.
Description
1
68292259AA
Bushing - Shifter Linkage - Manual Trans
1
05019061AB
Nye 880 Lubricant (Grease)
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REPAIR PROCEDURE:
1. Disconnect the negative battery cable.
2. Place transmission shifter in neutral.
3. Using a suitable trim stick, separate the shifter boot with bezel (1) from console (2)
(Fig. 1).
Fig. 1 Shifter Boot
1 - Shifter Boot
2 - Console
NOTE: It is not necessary to remove the shift lever/knob from the linkage.
-34. Remove the shifter bushing retaining nut (1) from closure panel (2) (Fig. 2).
Fig. 2 Shifter Retaining Nut
1 - Nut
2 - Closure Panel
5. Lift the vehicle on a hoist.
6. Using a suitable jack, support the transmission.
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7. Remove the four transmission crossmember mount bolts (2) from crossmember (1)
(Fig. 3).
Fig. 3 Crossmember Mount
1 - Crossmember
2 - Bolts
8. Using jack, lower rear of transmission enough to gain access to the rear shifter
bushing (Fig. 4).
Fig. 4 Bushing On Shifter Rod
NOTE: If shifter bushing is defective, replace just the bushing. It is not necessary to
replace the entire shifter linkage.
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21-020-16
9. Remove and inspect shifter bushing (Fig. 5). Is the bushing inner sleeve (1) separated
from the outer housing (2)?
a. YES >>> Replace the bushing. Continue to Step #11.
Fig. 5 Bushing Separation
1 - Bushing Inner Sleeve
2 - Housing
b. NO >>> Apply Nye 880 grease to bushing and rear shifter rod (Fig. 6). Continue to
Step #10.
Fig. 6 Bushing Greased
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10. Install bushing (2) onto rear shifter rod (1) (Fig. 7). Continue to the Step #13.
Fig. 7 Shifter Rod And Bushing Greased
1 - Shifter Rod
2 - Bushing
11. Apply Nye 880 grease to new bushing and rear shifter rod.
12. Install bushing (2) onto rear shifter rod (1) (Fig. 7). Continue to next step.
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21-020-16
CAUTION: Failure to install rubber grommet lip above tunnel plate may result in a
sealing issue.
13. Install shifter bushing stud (1) into tunnel plate from below. Make sure that the shifter
linkage double-lip rubber grommet is installed so that the grommet has one lip (2)
above the tunnel plate and one lip below the tunnel plate opening for proper sealing
(Fig. 8).
Fig. 8 Rubber Grommet
1 - Stud
2 - Grommet Lip
14. Using jack, raise the transmission into position.
15. Install the crossmember mount with four bolts. Torque bolts to specification. Refer to
21 - Transmission and Transfer Case/Manual, Specifications.
16. Remove jack supporting the transmission.
17. Lower the vehicle.
18. Install the shifter bushing retaining nut to the closure panel. Tighten nut to 19 N·m (14
ft. lbs.).
19. Install the shifter boot with bezel to the console.
20. Connect the negative battery cable.
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POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
21-75-41-90
Description
Bushing, Gear Shifter - Apply
Nye Grease and/or Replace
(1 - Semi-Skilled)
Skill Category
3 - Driveline
(Inc. Man.
Trans, Prop
Shaft, Axles,
T-case, &
Halfshaft)
Amount
0.4 Hrs.
PARTS REIMBURSEMENT DETAIL:
Part No.
Description
NPN
1/3 Of NYE Lubricant
NOTE: This part number is for reimbursement only and will need to be claimed for
1/3 of Dealer Net of Part No. 050190600AA or it will be rejected.
FAILURE CODE:
ZZ
Service Action


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