19NA105

Bulletin No.:
Service Bulletin
Date:
19-NA-105
September, 2020
INFORMATION
Subject:
Information on Front Seat Back Cover(s) Loose Near Side Air Bag Cover
Brand:
Model:
Chevrolet
Opel /
Vauxhall
Model Year:
VIN:
from
to
Bolt EV
2017
2019
Ampera-e
2017
2019
Involved Region or Country
from
to
—
—
Engine:
Transmission:
All
All
North America, GM Korea Company (South Korea), Middle East, Europe
Condition
5331850
Copyright 2020 General Motors LLC. All Rights Reserved.
Page 2
September, 2020
Bulletin No.: 19-NA-105
5331852
Note: Examples of a driver and passenger seat exhibiting the condition are shown in the
graphics above.
Some customers may comment on one, or both, of the front seat back cover(s) coming
loose around the side air bag cover.
Note: A 2nd design seat cover has been released for service, which contains additional
side J-channels to help achieve proper retention of the cover to the seat frame.
The cause of the condition may be one or more of the following:
Cause
5331854
• The seat cover may be an early design, which didn’t include side J-channels (1).
These J-channels were recently added to improve the fit and retention of the cover.
The lower area circled is an area of intended non-attachment.
• The upper support bracket on the outboard side of the seat, may be damaged or
warped out of shape.
• The seat contained a 2nd design seat cover, however the J - channels were not
installed correctly onto the seat frame.
Bulletin No.: 19-NA-105
September, 2020
Page 3
If found to be the original design, replace the seat back cover(s) with the new design
cover; and if the cover is new design, reinstall the seat cover and replace the upper
support bracket(s) as necessary.
Note: Refer to SI for the updated front seat back cover replacement procedure. Also,
more detail on the procedure can be attained by viewing the Emerging Issues article and
video: April 2019: 10219.04V Bolt EV Seat Cover Replacement (in Canada, refer to TAC
TALK May 2019: 52019.05D-0D).
Correction
Refer to Front Seat Back Cover and Pad Replacement (2nd Design) in SI.
Parts Information
Use the vehicle identification number (VIN), SI, and the
GM Electronic Parts Catalog to determine the proper
part to order.
Warranty Information
For vehicles repaired under warranty, use:
Labor
Operation
Description
Labor Time
7023770
Front Seat Back Cover and
Pad Replacement
Use
Published
Labor
Operation
Time
Version
2
Modified
Released May 09, 2019
September 18, 2020 – Added the 2019 Model Year and updated the Note in the
Correction section.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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