WTY017_DPSM

October 14, 2020
Attention:
All Dealer Parts and Service Managers
Kia Motors America, Inc. is extending the warranty coverage for the driver’s front airbag clock spring
assembly on 2012-2013 MY Rio and 2014-2015 MY Forte and Forte Koup vehicles to fifteen
(15) years with unlimited mileage, starting from the date the vehicles were first put into service.
The clock spring is an electrical connection, which rotates with the steering wheel to maintain proper
functioning of the airbag unit. Kia’s system is designed to illuminate the airbag warning light when
electrical resistance increases, which can be contributed to by usage patterns and environmental
conditions. Illumination of the airbag warning light advises the driver to have the system inspected
and repaired. If the vehicle continues to be used without repair, the driver’s airbag may eventually
not deploy in a frontal impact.
This warranty extension addresses failures of the driver’s front airbag clock spring as reported by
some vehicle owners, as well as the diagnosis of any concerns related to the airbag warning light.
Please note this is not a service campaign that requires mandatory repair for all eligible
vehicles. Unless the vehicle exhibits the airbag warning light illuminated due to clock
spring concerns, the driver’s front airbag clock spring assembly should not be replaced
under this warranty extension program.
During the week of October 14, 2020, the Technical Service Bulletin that provides vehicle repair
procedures will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com and
the Warranty Bulletin describing this warranty extension will be posted on www.kdealer.com.
Kia will notify owners of the warranty extension starting October 16, 2020. Note that owners who
have incurred expense to remedy this issue prior to the date of this notice may have the opportunity
to obtain reimbursement for that expense, by submitting their receipts online to Kia via the Owners
section of www.kia.com or by mailing the Request for Reimbursement Form along with their
documentation to Kia for review and consideration.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service
Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep
confidential any and all information and documents provided to you by Kia Motors America, Inc. or
generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle
purchasers and owners, including but not limited to warranty claim information.
If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
WTY017