No. 2011

Bulletin #: 2011
Advanced Technical Information
Part ID: 2792
2
Double Check Vehicle Application When Ordering Hybrid E-Machines
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Panamera (Hybrid)
2012 - 2017
970
N/A
N/A
Cayenne (Hybrid)
2012 - 2017
92A
N/A
N/A
Revision History
Revision
Release Date
Changes
0
October 28, 2020
Original document
Condition
Hybrid and Plug-In Hybrid models use different e-machines. Some dealers have ordered and installed the incorrect
e-machine because they did not observe the production breaks shown in PET. (See figure 1.)
Figure 1
AfterSales
October 28, 2020
Page 1 of 2
Bulletin #: 2011
Advanced Technical Information
Part ID: 2792
2
Technical Background
An incorrect part will always cause problems for the customer, such as ineffective repairs and unnecessary delays. In
this case, installing the incorrect part may also generate fault code P0BFF00.
Service Information
Be sure to order a part that is consistent with the production breaks shown in PET. In figure 1, there is a production 		
break defined by VIN (marked with an “A”) and a production break defined by model year (marked with a “B”). 		
In this case, the dealer should order one of the parts marked with “A” if the vehicle’s VIN falls within the range given.
On the other hand, the dealer should order one of the parts marked with “B” if the vehicle’s model year is at or above 		
the year shown.
Search Items
E-machine, electric motor, PHEV, SE
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
©2020 Porsche Cars North America, Inc.
AfterSales
October 28, 2020
Page 2 of 2