TIN-20-13-001

* * TECHNICAL INFORMATION NOTICE * *
DATE:
October 16, 2020
TO:
Mitsubishi Motors US Service and Parts Managers
RE:
DTC: P0010-P00017 Troubleshooting
TIN NO.
TIN-20-13-001
AFFECTED VEHICLES: ALL Eclipse Cross
PURPOSE
MMNA would like to remind all dealers and technicians that FFD DATA, and ALL-DTC Data is
required for warranty approval for all P0010 – P0017 codes. *
Please review the flowchart on the following page.
*When faced with a P0010 through P0017 code that is an intermittent concern, attempt to
obtain a drive recording. Start by interviewing the customer on the way the vehicle was being
driven at the time the Check Engine light illuminated. Review the FFD and attempt to duplicate
the same conditions during the driving pattern. Once established, create a Techline case and
then perform a data recording that includes the below items and be sure to upload all Data
Recordings, FFD, and ALL-DTC data to the Techline case. Warranty submission must also include
all measurements taken and details on the diagnostic steps taken and results for each step.
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