A104494

Service Bulletin Details

Public Details for: A104494

Intermittently, the ignition key may not be recognized causing the unit not to start.


- 2015 - 2014 -

11/5/2015
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ROADSTER 2014­015 D.E.S.S. Error Displayed In
Cluster ­ 104494
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Version 4
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Summary:
This TST explains the reason a customer may experience, intermittently, a D.E.S.S. error message in the Cluster.
Type:
General
TST Detail:
Problem:
Intermittently, the ignition key may not be recognized causing the unit not to start. The D.E.S.S. ERROR message will
be displayed in the Cluster.
Solution:
Replace the D.E.S.S. module.
NOTE: If after the replacement of this D.E.S.S. module (710004916) the problem reoccurs, update the previously
opened BOSSWeb Case or open a BOSSWeb Case and report this situation. Add a picture of the D.E.S.S. module with
part number and information on sticker.
Parts:
Model Year
Model
Part Number
2014 ­ 2015
RS, ST, RT, F3
710004916
Technical Explanation:
Refer to TST ROADSTER 2nd Generation D.E.S.S. Principal Of Operation (2014 and Up) to fully understand the
principle of operation of the latest D.E.S.S. generation.
When the D.E.S.S. module sends its signal to the antenna to read the key chip, the radio frequency produced by the
antenna is too strong and the key chip is saturated. This saturation changes the data transmitted back to the D.E.S.S.
module causing a bad lecture of the key chip.
Warranty:
Claim under regular warranty.
Attachment:
First Published By: Dany Davey on 2014­11­05
Last Modified By: Dany Davey on 2015­10­30
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