20-038 TSB

Sanimarin Toilet Controller Update
Bulletin
Type:
Publication Date:
TSB
Bulletin #(s):
20-038
Job Code(s):
9803560
Flat Rate(s):
.25 Inspection -per toilet
.75 Install new control touchpadper toilet
Incident:
Affected Units:
January 20, 2021
Make(s):
Entegra/Jayco
Model(s):
Embark, Reatta, Reatta
XL, Aspire, Anthem,
Cornerstone
Model Year(s):
2021
Saniflo macerator toilet does not clear bowl with single flush.
All 2021 Embark, Reatta, Reatta XL, Aspire, Anthem, Cornerstone
Parts Kit #: 20-038JM
Parts Kit:
Parts Kit Contents: Touchpad AC120147C
Misc. Tools & Supplies:
Putty knife, small straight screwdriver, #2 Philips head
screwdriver #2 square bit, cordless screw driver, clear silicone,
electrical tape, silicone gun
Parts Return Information: NA
INSPECTION
Verify brand of toilet installed in unit. If Sanimarin toilet is installed, remove touchpad to verify version of
software (See step 1 of instructions). There is a label on the back of panel identifying revision. Correct
panel should show AC120147C or be labeled as “software update sample”.
20-038 Saniflo Toilet Touchpad
January 2021
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OR
NOTE: Some units may have multiple toilets, verify each toilet installed before ordering parts.
NOTE: BEFORE DISCONNECTING PANEL, VERIFY THAT THE BLACK TANK IS EMPTY. NEW CONTROL
PANEL WILL NEED TO BE CALIBRATED AFTER INSTALLING.
INSTRUCTIONS
1. Using putty knife remove touchpad bezel. (Push down on inside edge of bezel until it releases).
2. Remove touchpad from wall.
3. Remove cabinet top/access panel behind toilet (floorplans vary on cabinet behind toilet. Some
may be silicone in place, others may have cabinet door or latches)
20-038 Saniflo Toilet Touchpad
January 2021
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4. Move insulation, locate toilet controller.
5. Remove red and black wires from controller labeled touchpad.
6. Using the existing wires as pull wires, attach to new touchpad wires and pull through wall.
20-038 Saniflo Toilet Touchpad
January 2021
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7. Secure new touchpad wires to controller (red = positive, black = negative).
8. Secure new touchpad to wall and install bezel.
9. Using silicone, secure cabinet top to base.
10. Calibrate sensors (this can only be done while the black tank is empty).
a. Confirm black tank is empty.
b. Hold “normal” and “empty” button together for more than 5 secs.
Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined
by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law. Jan. 2019.
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540
20-038 Saniflo Toilet Touchpad
January 2021
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