RFI20210210_624-
Service Bulletin Details
Public Details for: RFI20210210_624-
This sku is a transmission line. The customer communication requested return of unsold inventory to inspect the connector. The transmission line connector may have an incorrect thread size, which will prevent it from being installed.
Models from 2004
2004 FORD EXCURSION |
2004 FORD F-250 SD |
2004 FORD F-350 SD |
2004 FORD F-450 SD |
2004 FORD F-550 SD |
Models from 2003
2003 FORD EXCURSION |
2003 FORD F-250 SD |
2003 FORD F-350 SD |
2003 FORD F-450 SD |
2003 FORD F-550 SD |
Dorman Product Alert Bulletin Product Category: Part Number(s): Destroy in Field: Return Authorization: Return Location: Issue Credit: Apply to Defective All: New Product Availability: February 10th, 2021 Page 1 of 2 Transmission Line 624-556 No Yes Dorman Products, 3400 East Walnut Street, Colmar, PA 18915 Please be sure to code return withnumber on outside of container No February 2021 Return for Inspection Instructions: • Dorman requests that inventory be returned for part # noted above including all date codes. • Dorman is conducting an inspection on this SKU including all date codes that have been shipped. • New Product will be replaced by Part # 624-539 Notes/Comments: • If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman Insert Label Picture labor claims process. Return Instructions: 1. Please pull all affected inventory. 2. Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone 1-800-523-2492) to obtain a RGA Q-Number. You will need to provide: a. Customer Account b. Part number c. Quantity being returned 3. Please mark these to: Dorman Products, Inc- Returns 3400 East Walnut Street Colmar, PA 18915 Attn: RGA Q-Number ___________________________ 4. Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway). Thank you for your understanding and assistance with this matter.