SSM73548

TOPIx - SSM73548 - Staining On Headlining & other Interior Fabric Upholstery
Reference
SSM73548
Models
Discovery / L462
Page 1 of 1
Discovery Sport / L550
Range Rover / L405
Range Rover Evoque / L538
Range Rover Sport / L494
Range Rover Velar / L560
Title
Staining On Headlining & other Interior Fabric Upholstery
Category
Body
Last modified
29-Nov-2017 00:00:00
Symptom
107000 Interior Trim
Content
Issue
Retailers and POE reporting staining on headlining and other interior fabric upholstery.
Cause
Assembly and transportation processes requiring updating.
Action
JLR have now released two new approved cleaning products for interior cleaning
LR110454 (Dry Stain Remover) for light stains
LR110455 (Colour Transfer Remover) for heavier stains
Technicians - Please rate this SSM and provide comments so that future
communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me resolve the
customer concern.
3 = Average – Adequate information provided – The SSM partially helps me resolve the
customer concern.
5 = Excellent – All required information provided to resolve the customer concern.
https://topix.landrover.jlrext.com/topix/service/document/859140
11/29/2017