LTB00510NAS2

Page 1 of 5
LTB00510NAS2
TECHNICAL BULLETIN
15 NOV 2017
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be
performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to determine
whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in blue
SECTION:
414-00: Battery and Charging System - General Information
SUBJECT/CONCERN:
Auto Start/Stop System Inoperative
https://topix.landrover.jlrext.com/topix/service/document/856880
11/14/2017
Page 2 of 5
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
Discovery Sport (LC)
2015-2017
500429-721747
Halewood
LR4 (LA)
2014-2016
699716-899999
Solihull
Range Rover Evoque (LV)
2012
000447-000695
Halewood
Range Rover Evoque (LV)
2012-2015
600018-999999
Halewood
Range Rover Evoque (LV)
2015-2017
000051-267152
Halewood
Range Rover Sport (LW)
2014
001154-001205
Solihull
Range Rover Sport (LW)
2014-2015
300003-399997
Solihull
Range Rover Sport (LW)
2014-2016
500023-599999
Solihull
Range Rover Sport (LW)
2015-2016
601763-666891
Solihull
Range Rover Sport (LW)
2016
100369-124030
Solihull
Range Rover (LG)
2013-2016
001204-320323
Solihull
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
The Auto Stop/Start system may be inoperative.
CAUSE:
This may be because the Auto Stop/Start system can only be robustly diagnosed, starting with
the health check application, using the Jaguar Land Rover-approved diagnostic system which
will indicate the cause of any faults.
https://topix.landrover.jlrext.com/topix/service/document/856880
11/14/2017
Page 3 of 5
ACTION:
Should a customer express this concern, follow the Diagnostic Procedure outlined below.
PARTS:
No Parts Required
TOOLS:




Jaguar Land
Rover-approved
Midtronics
battery power
supply
Jaguar Land
Rover-approved
diagnostic tool
with latest SDD
software,
Calibration File
WARRANTY:
NOTES:
◾ Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to JLR
claims submission system to obtain the latest repair time.
◾ The JLR Claims Submission System requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION
Auto start/stop system
inoperative
SRO
86.90.89.74
TIME
(HOURS)
0.2
CONDITION
CODE
42
https://topix.landrover.jlrext.com/topix/service/document/856880
CAUSAL PART
Refer to the Diagnostic
Procedure section
11/14/2017
Page 4 of 5
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL PART
NOTE:
Normal Warranty procedures apply.
DIAGNOSTIC PROCEDURE: SDD
This Diagnostic Procedure is only for vehicles requiring the Jaguar Land Rover-approved
diagnostic tool with Symptom Driven Diagnostics (SDD).
CAUTIONS:
◾ A Jaguar Land Rover-approved Midtronics battery power supply must be connected
to the vehicle battery during diagnosis / module programming.
◾ All ignition ON/OFF requests must be carried out. Failure to perform these steps may
cause damage to control modules in the vehicle.
1
The causal part number will vary depending on the findings of the Diagnostic
Procedure. Make sure the relevant causal part number is claimed based on the test
results.
2
Connect the Jaguar Land Rover-approved Midtronics battery power supply to the
vehicle battery.
3
NOTE:
The Jaguar Land Rover-approved diagnostic tool must be loaded with
DVD151.04 Calibration File 282 (or later).
https://topix.landrover.jlrext.com/topix/service/document/856880
11/14/2017
Page 5 of 5
Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a
new session.
4
Follow the on-screen prompts, allowing the diagnostic tool to read the VIN, identify
the vehicle, and initiating the data collect sequence.
NOTE:
The battery power supply must be disconnected from the vehicle battery.
5
If the hyperlink is not available:
1
Select Diagnosis from the Session Type screen.
2
Select the Selected Symptoms tab.
3
Select one of the following symptoms:
Powertrain - Engine system - Starting system - Start-stop system Inoperative
4
Select continue.
5
Select the Recommendations tab.
6
Select Run to perform the 'Powertrain - Auto stop/start system - Health
check' option.
6
Follow all on-screen instructions until the application completes successfully.
1
7
8
When all tasks are complete, go to the next Step.
Exit the current session.
1
Select the Session tab.
2
Select the Close Session option.
Disconnect the diagnostic tool and battery power supply from the vehicle.
https://topix.landrover.jlrext.com/topix/service/document/856880
11/14/2017