A1721142059366_7
Service Bulletin Details
Public Details for: A1721142059366_7
This bulletin contains instructions for an "oil minimum" message and low oil on the dipstick.
Models from 2022
| 2022 AUDI A8 |
| 2022 AUDI RS Q8 |
| 2022 AUDI RS6 |
| 2022 AUDI RS6 AVANT |
| 2022 AUDI RS7 |
| 2022 AUDI S8 |
| 2022 AUDI SQ7 |
| 2022 AUDI SQ8 |
Models from 2021
| 2021 AUDI A8 |
| 2021 AUDI RS Q8 |
| 2021 AUDI RS6 |
| 2021 AUDI RS6 AVANT |
| 2021 AUDI RS7 |
| 2021 AUDI S8 |
| 2021 AUDI SQ7 |
| 2021 AUDI SQ8 |
Models from 2020
| 2020 AUDI A8 |
| 2020 AUDI RS Q8 |
| 2020 AUDI RS6 |
| 2020 AUDI RS7 |
| 2020 AUDI S8 |
| 2020 AUDI SQ7 |
| 2020 AUDI SQ8 |
Models from 2019
| 2019 AUDI A8 |
| 2019 AUDI S8 |
17 Oil minimum warning, the oil level is found low with the dipstick 17 21 14 2059366/7 March 19, 2021. Supersedes Technical Service Bulletin Group 17 number 21-13 dated March 15, 2021 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A8, S8 2019 - 2022 All 4.0T RS 6, RS 7, SQ7, SQ8, and RS Q8 2020 - 2022 All 4.0T Condition REVISION HISTORY Revision Date Purpose 7 - Revised header (Updated models) 6 03/15/2021 Revised Service (Updated Steps 1, 4, and 5) Revised Warranty (Removed Labor Operation) 5 08/03/2020 Revised header (Added MY20 A8, S8, SQ7, SQ8, and MY20/21 RSQ8) Revised Service (Updated Step 2 and 4) Revised Warranty (Added Labor Operation) Customer states: The message “Oil minimum warning, add two quarts of oil” appears in the instrument cluster. Workshop findings: When measured with the special tool T40178B, the oil level is found to be below the minimum level. The oil level is not above the maximum level (when measured with the special tool T40178B). There are no DTCs related to the oil level stored in the ECM memory. Technical Background Not applicable. Page 1 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Production Solution Not applicable. Service 1 Check for leaks. . 2 Use special tool T40178 to verify that the oil level is . below the minimum level (please provide/record the oil level in the claim description section): Adjust the tool according to Elsa (Figure 1). The oil level needs to be below “0” (minimum). Figure 1. Adjusting the tool. 3 Using ODIS, record the measured values shown in Figure 2. Save the log and upload it to GFF Paperless. . Note: For all warranty repairs, the complete list of measured values as shown in Figure 2 needs to be uploaded to GFF paperless for warranty claim payment. Failure to do so will result in non-payment of the claim. Page 2 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Figure 2. Measured values to record in GFF using ODIS. 4 Please start the engine oil consumption test part 1 . according to ODIS and take a picture of the long term odometer reading (average speed, distance travelled, time travelled, average fuel consumption). This will give input on the driving style. Tell the customer not to reset the long term odometer reading. It will be read again for part 2. Upload the picture to DOC-IT referencing the VIN of the vehicle. If the vehicle comes back for the oil consumption test part 2, please repeat step 2 and step 3. Then take another picture of the long-term odometer reading and upload to DOC-IT (Figure 3). Figure 3. Long-term odometer reading. 5 If the oil consumption is above the acceptable limit, please contact Audi TAC. . If the oil consumption is below the acceptable limit, the vehicle can be released. Direct the customer to the owner’s manual explanation for the allowable oil consumption limit for the vehicle under the “checking and filling” section. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 1716 Damage Code: 0010 Page 3 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Labor Operations: Dipstick check 1716 0199 60 TU Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 30 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure 0121 0004 10 TU Claim Comment: As per TSB #2059366/7 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Tool number Tool Description T40178B Oil level measuring tool Additional Information All parts and service references provided in this TSB (2059366) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 4 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.