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Parts and Service Division
Subject
Request for Parts: 2018-2020 Odyssey/Passport/Pilot/Ridgeline MIL On DTC P0441
30
2021
Expires on 04
13
2021
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Honda Service Managers/Advisors
Technical Research & Support Group
Request for Parts: 2018-2020 Odyssey, Passport, Pilot & Ridgeline MIL On w/ DTC P0441 Stored
This message is solely directed to Honda dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Odysseys, Passports, Pilots & Ridgelines with a customer complaint of the Malfunction
Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect
specific parts from the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. DTC P0441 (EVAP System Purge Flow Malfunction) has been confirmed.
2. Mileage must be over 15,000 miles.
3. No repair has been attempted for this issue.
Action Required
If a vehicle matching the qualifiers above comes into your dealership, please e-mail Technical Information & Support (TIS – formerly TRS) at [email protected].
TIS will contact you to record certain vehicle information and provide you with further instructions.
Please be sure to include the following information in your e-mail.
E-mail Title:
1. Model Year (e.g. 2020)
2. Model Name (e.g. Accord)
3. Issue (e.g. Brake Judder)
4. VIN
E-Mail Body:
1. Dealer Number
2. Your Name
3. Best Phone Number to be Reached
4. Current Mileage
Thank you.
American Honda Motor Co., Inc.
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