V7221012062852_1
Service Bulletin Details
Public Details for: V7221012062852_1
Memory seat function may become inoperative due to seat memory parameterization.
Models from 2019
| 2019 VOLKSWAGEN ATLAS |
Technical Service Bulletin 72-21-01 - Seat Memory Inoperative, Loss Of Basic Settings Transaction No: 2062852/1 Release date: 4/1/2021 Condition Applicable Vehicles Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Atlas 2019-2021 All All CA_KC602912 CA_MC561902 Atlas CrossSport 2020-2021 All All CA_LC200225 CA_MC214615 Revision Table Instance Number Published Date Version Number 2062852/1 4/1/21 72-21-01 Reason For Update Original publication. Memory Seats Inoperative, Loss of Basic Settings. One or more of the following may be stored in the Driver Seat Adjustment Control Module (0036) -J810-. DTC Description B135454 Seat height adjustment motor no basic setting B201000 No basic setting NOTE: DO NOT diagnose or replace components due to DTC B135454, B201000 faults before performing the update function as explained in this bulletin. Technical Background The memory seat function may become inoperative due to seat memory parameterization Production Solution Update to Driver Seat Adjustment Control Module -J810- parameters as of 1/27/2021. Page 1 of 5 © 2021 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 72-21-01 - Seat Memory Inoperative, Loss Of Basic Settings Transaction No: 2062852/1 Release date: 4/1/2021 Service Software Configuration Procedure. Under OBD diagnostic in 0036: Select identification Select show complete identification Select Identification of parameterization Review the [LO] Basic Structure version top number. Numbers below 5 needs to be updated. NOTE: If the version number is already at 5 this bulletin does not apply and further diagnosis is required. Page 2 of 5 © 2021 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 72-21-01 - Seat Memory Inoperative, Loss Of Basic Settings Transaction No: 2062852/1 Release date: 4/1/2021 In address word 0036 enter Guided Functions, select and perform Software Configuration. After the update go back to Identification of parameterization and verify the version has updated to 5. Re-enter Guided Functions and perform test plan for Basic Settings. Page 3 of 5 © 2021 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 72-21-01 - Seat Memory Inoperative, Loss Of Basic Settings Transaction No: 2062852/1 Release date: 4/1/2021 Warranty To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual 1) Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Atlas 2019-2021 All All CA_KC602912 CA_MC561902 Atlas CrossSport 2020-2021 All All CA_LC200225 CA_MC214615 SAGA Coding Claim Type: Use applicable Claim Type 1) Service Number: Damage Code 7293 HST Damage Location (Depends on Service No.) -- -- 0039 Atlas, Atlas Cross Sport Parts Manufacturer Labor Operation 3) : Charge Battery WWO 2) 27068950 = See Elsa for latest time units. Labor Operation 3) : Update Programming Memory 72931999 = 50TU Seat Module Causal Part: Select Labor Operation 72931999 Diagnostic Time 4) GFF Time expenditure 01500000 = 00 TU NO Road Test 01210004 = 10 TU NO Technical Diagnosis 01320000 = 00 TU max. NO Claim Comment: Input “As per Technical Bulletin 2062852” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only. 2) Code per warranty vendor code policy. Page 4 of 5 © 2021 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 72-21-01 - Seat Memory Inoperative, Loss Of Basic Settings 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. Transaction No: 2062852/1 Release date: 4/1/2021 Required Parts and Tools No Special Parts required. Tool Description Tool No: Midtronics Battery Tester/Charger GRX3000VAS or MTRMSP0702 battery maintainer/charger VAS Diagnostic Tool VAS 6150/X & VAS 6160/X and ODIS Service with current online updates Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 5 of 5 © 2021 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.