S1723000001 Rev.

Service Bulletin Details

Public Details for: S1723000001 Rev.

Left hand drivers side mirror takes longer to defrost or clear than right side passenger


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STAR Case
Case Number: S1723000001 Rev C
Release Date:
03/31/2021
Symptom/Vehicle Issue: Left Hand Drivers Side Mirror Takes Longer to Defrost Or
Clear Than Right Side Passenger
Discussion: The driver’s side or left side door mirror is an ElectroChromic (EC)
dimming mirror. The passenger side is not an EC mirror. Having the EC coating on the
driver’s side mirror does lengthen the time it will take to defrost or clear the mirror when
compared to the right side. This is a normal condition and not a part failure. Replacing
the mirror(s) will not correct this.
Image of a mirror assembly
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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