A4821992063153_1

48 DTC C10AC07 is stored in the steering control module
48 21 99 2063153/1 April 30, 2021.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3, Q3, and
TT
2018 - 2020
All
Not Applicable
Condition
Customer states:
 No customer concerns, it is found during PDI or any other diagnostic work.
Workshop findings:
The following DTC is found in the power steering control module, J500 (address word 0044):
 DTC C10AC07 (Steering mechanical malfunction) with one of the following symptom codes 24320, 24321,
24322, 24323, 24324, or 24325.
Technical Background
New software in development.
Production Solution
Not applicable.
Service
Delete the DTC and release the vehicle.
Note:
Do not perform any repairs. Any repairs for this concern may be denied.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
Page 1 of 2
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
4835
Damage Code:
0040
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 20
TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
0121 0004
10 TU
Claim Comment:
As per TSB #2063153/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2063153) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 2 of 2
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.