NTB13-109B

Classification:
Reference:
KS13-052B
Date:
NTB13-109B
March 12, 2021
2013-2015 ALTIMA AND PATHFINDER; ONE OR BOTH
INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Discard all previous versions of this bulletin.
APPLIED VEHICLES:
2013-2015 Altima Sedan (L33)
2013-2015 Pathfinder (R52)
2014 Pathfinder Hybrid (R52)
SERVICE INFORMATION
If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied
Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration
instructions.

One (1) Intelligent Key Is Lost ----- Page 2

Two (2) Intelligent Keys Are Lost ----- Page 3
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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One (1) Intelligent Key Is Lost
1. Remove the fuse panel cover and check the position of the Extended Storage Switch
(ESS).
If the ESS is pushed IN:
Extended Storage Switch
a) Reattach the fuse panel cover.
b) Replace the lost Intelligent Key.
c) Register both Intelligent Keys using
CONSULT-III (C-III) plus.
NOTE: Make sure to register the
replacement key second.
Figure 1
(Example only. Your vehicle may look different.)
If the ESS is pulled OUT:
a) Push IN the ESS.
b) With the non-lost Intelligent Key nearby, turn the ignition ON, then OFF.
c) Reattach the fuse panel cover.
d) Replace the lost Intelligent Key.
e) Register both Intelligent Keys using CONSULT-III (C-III) plus.
NOTE: Make sure to register the replacement key second.
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NTB13-109B
Two (2) Intelligent Keys Are Lost
1. Remove the fuse panel cover and check
the position of the Extended Storage
Switch (ESS).
Confirm Extended Storage
Switch is pushed IN
2. If the ESS is not pushed IN, push it IN.
3. Reattach the fuse panel cover.
Figure 2
(Example only. Your vehicle may look different.)
4. Turn ON the hazard lights.
5. Connect and start C-III plus.
6. Select Diagnosis (One
System).
Step
6
Figure 3
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NTB13-109B
7. Select BCM, then wait for
System Call to complete.
Step
7
8. If the screen in Figure 5
displays, the BCM is not in
Transit Mode.
Figure 4
a) Select Home.
b) Replace the lost Intelligent
Keys.
c) Register both replacement
Intelligent Keys using
CONSULT-III (C-III) plus.
d) Once successfully
registered, this procedure
is complete.
Figure 5
9. If an error message
indicates the ECU cannot
be detected (see Figure 6),
the BCM is in Transit Mode.
a) Replace the BCM.
b) Replace the lost Intelligent
Keys and have the new
ones available before
proceeding to the next
step.
c) Contact TECH LINE for
Intelligent Key registration
procedure guidance.
Figure 6
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NTB13-109B
CLAIMS INFORMATION
Note that lost items are the responsibility of the dealer, and are excluded from the
applicable Warranty; please consult the “Nissan Warranty Information Booklet” for specific
details.
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE DESCRIPTION
Original bulletin published
December 17, 2013
NTB13-109
December 15, 2014
NTB13-109A
APPLIED VEHICLES updated
March 12, 2021
NTB13-109B
Classification Number updated
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NTB13-109B