NTB15057

Classification:
EC15-012
Reference:
Date:
NTB15-057
June 29, 2015
2013-2014 SENTRA;
INTERMITTENT ROUGH/LOW IDLE WHEN STOPPED
APPLIED VEHICLE: 2013-2014 Sentra (B17)
IF YOU CONFIRM:
The engine idle is rough when the A/C compressor engages or a sudden electrical load is
applied (such as operating a power window),
WHEN
The vehicle is stopped
AND
The transmission is in gear with the brakes applied.
NOTE: This incident does not occur when coming to a stop.
ACTION:
1. Compare the vehicle’s current ECM part number to those listed in Table A (see
page 5).
2. If the ECM part number matches one listed in Table A, reprogram the ECM.

If there is NOT an ECM part number match, this bulletin does not apply. Refer
to ASIST and the Electronic Service Manual (ESM) for further diagnosis.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing.
You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to
successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly
trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely.
NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your
Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
ECM Part Number Check / Reprogramming
NOTE:

Most instructions for reprogramming with CONSULT-III plus (C-III plus) are
displayed on the CONSULT PC screen.

If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT-III plus (C-III plus) Reprogramming" general procedure.

Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume
Learn (IAVL) conditions:
 Engine coolant temperature: 70 -100°C
(158 - 212°F)
 Battery voltage: More than 12.9V (At idle)
 Transmission: Warmed up
Figure A

After reprogramming is complete, you will be required to perform Throttle Valve
Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC
erase.
CAUTION:

Connect the GR8 to the vehicle 12 volt battery and set to ECM power supply
mode. If the vehicle battery voltage drops below 12.0V or rises above 13.5V
during reprogramming, the ECM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the ECM may be damaged.

Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the plus VI. If Bluetooth® signal waves are
within range of the CONSULT PC during reprogramming, reprogramming may
be interrupted and the ECM may be damaged.
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1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2. Open C-III plus.
3. Wait for the plus VI to be recognized.

Serial number will display when the plus VI is recognized.
4. Select Re/programming, Configuration.
Step 3:
plus VI is
recognized
Step
4
Figure 1
5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in
Figure 2 on the next page.
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6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).
xxxxxxxxxxxxxx
6A: Current ECM P/N
xxxx
xxxxxxxxxxxxxx
xxxxxxxxxxxxxx
Figure 2
B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number
column in Table A on the next page.

If there is a match, the ECM needs to be reprogrammed. Continue with the
reprogramming procedure.

If there is not a match, ECM reprogramming does not apply. Refer to ASIST and
the ESM for further diagnosis.
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Table A
Model
Current ECM Part Number: 23710 3SA2A, 3SA2B, 3SA2C, 3SA2D, 3SA2E
3SA3A
3SA4A, 3SA4B, 3SA4C, 3SA4D, 3SA4E
3SA5A, 3SA5B, 3SA5C, 3SA5D, 3SA5E
3SB0A, 3SB0B, 3SB0C, 3SB0D, 3SB0E
3SG2A, 3SG2B, 3SG2C, 3SG2D, 3SG2E
2013 Sentra
3SG3B, 3SG3C, 3SG3D, 3SG3E
3SG6A, 3SG6B, 3SG6C, 3SG6D
3SG7A, 3SG7B, 3SG7C, 3SG7D
3SR2A, 3SR2B, 3SR2C, 3SR2D
3SR3A, 3SR3B, 3SR3C, 3SR3D
3SZ0A, 3SZ0B
3SZ1A, 3SZ1B
9AM0A, 9AM0B, 9AM0C, 9AM0D, 9AM0E
2014 Sentra
9AM1A, 9AM1B, 9AM1C, 9AM1D, 9AM1E
9AM2A, 9AM2B, 9AM2C, 9AM2D, 9AM2E
9AM3A, 9AM3B, 9AM3C, 9AM3D, 9AM3E
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7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.
NOTE:

In some cases, more than one new P/N for reprogramming is available.
 In this case, the screen in Figure 3 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for
further diagnosis.
xxxxx-xxxxx
xxxxx-xxxxx
xxxxxxxxxxxxxxxxxxxxxx
xxxxx-xxxxx
xxxxx-xxxxx
xxxxxxxxxxxxxxxxxxxxxx
Figure 3
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8. When the screen in Figure 4 displays, reprogramming is complete.
NOTE: If the screen in Figure 4 does not display (reprogramming does not complete),
refer to the information on the next page.
9. Disconnect the battery charger from the vehicle.
10. Select Next.
Step
10
Figure 4
NOTE:

In the next steps (page 9), you will perform Throttle Valve Closed Position, Idle Air
Volume Learn, Accelerator Closed Position, and DTC erase.

These operations are required before C-III plus will provide the final reprogramming
confirmation report.
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ECM Recovery
Do not disconnect plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 5:

Check battery voltage
(12.0 –15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through
on first attempt and can be
selected more than once.
Figure 5
If reprogramming does not complete and the “X” icon displays as shown in
Figure 6:

Check battery voltage
(12.0 –15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
Figure 6
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11. Follow the on-screen instructions to perform the following:

Throttle Valve Closed Position

Idle Air Volume Learn (IAVL)
NOTE:
 Listed below are common conditions required for IAVL to complete.
 If IAVL does not complete within a few minutes, a condition may be out of
range.
 Refer to the appropriate Electronic Service Manual (ESM) for specific
conditions required for the vehicle you are working on.
o
o
o
o
o
o
o
Engine coolant temperature: 70 -100° C (158 - 212°F)
Battery voltage: More than 12.9V (At idle)
Selector lever: P or N
Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
Steering wheel: Neutral (Straight-ahead position)
Vehicle speed: Stopped
Transmission: Warmed up

Accelerator Pedal Close Position Learning

Erase DTCs
Continue to the next page.
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12. When the entire reprogramming process is complete, the screen in Figure 7 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty
documentation.
15. Select Confirm.
xxxxx
Step
13
xxxxx
xxxxxxx
xxxxxxxxxxxxxxxxx
Step
14
Step
15
Figure 7
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP OP CODE SYM DIA
FRT
Reprogram Engine Control Module
(1)
DE97AA
ZE
32
(2) (3)
(1) Refer to the electronic parts catalog (FAST) and use the ECM assembly part number
as the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT.
(3) FRT allows adequate time to access DTC codes and reprogram ECM. No other
diagnostic procedures subsequently required. Do NOT claim any Diagnostic Op Codes
with this claim.
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