ITB14021B

Classification:
Reference:
Date:
AT14-004b
ITB14-021b
May 10, 2016
INFINITI; PROGRAMMING BLANK TCM
This bulletin has been amended. The Applied Vehicles have been updated and information/steps
for obtaining a TCM software part number have been changed.
Please discard all previous versions of this bulletin.
APPLIED VEHICLES:
2004-2010 QX56 (JA60)
2008-2010 EX35 (J50)
2005-2006 Q45 (F50)
2003-2008 FX (S50)
2007-2008 G35 Sedan (V36)
2006-2008 M35 (Y50)
2008 G37 Coupe (V36)
2009-2010 M35 AWD Only (Y50)
2005-2006 G35 Sedan (V35)
2006-2010 M45 (Y50)
2005-2007 G35 Coupe (V35)
2004 G35 Coupe (V35) built after JNKCV54E(*)4M800001
2004 G35 Sedan (V35) built after JNKCV51E(*)4M600001, or
JNKCV51F(*)4M700001
APPLIED TRANSMISSION:
RWD 5 speed A/T
SERVICE INFORMATION
Replacement 5-speed rear wheel drive Automatic Transmission (A/T) assemblies and replacement control
valves (valve bodies) now come with “blank” Transmission Control Modules (TCMs).
Blank TCMs come without software and must be programmed (not reprogrammed) and then configured after
they are installed.
When ordering a replacement A/T or control valve, use the Infiniti electronic parts information systems to obtain
the correct software program part number.
This bulletin contains details for:

Saving and copying information from the old (current) TCM and applying it to the new (replacement)
A/T assembly or valve body blank TCM

Obtaining and installing program information into the new A/T assembly or new control valve blank
TCM when it cannot be copied from the old TCM
Infiniti bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that
a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this
applies to your vehicle.
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Blank TCM Programming Procedure (summary)
Below is a summary of the steps for blank TCM programming. For details, go to page 3.
NOTE: Erase any stored DTCs and perform DTC related repairs before starting the programming
procedure in this bulletin. Refer to ASIST and the ESM as needed.
For vehicles where the old/current TCM can be accessed (TCM P/N can be read) with C-III plus:
a. Connect and launch C-III plus:
 From the C-III plus home page, Select Re/Programming, Configuration.
 Proceed to Re/programming.
 Select Programming (not reprogramming).
b. Select Before Replace ECU.
c. Save the current TCM P/N and Vehicle Identification Number (VIN).
d. Replace the 5-speed rear wheel drive A/T assembly or control valve with a new one that contains a blank
TCM.
e. Select vehicle model and year, and then select Confirm.
f.
Select After Replace ECU.
g. Select Start (to begin programming).
h. Once programming has completed, configure the new TCM and erase DTCs.
i.
Close C-III plus.
For vehicles where the old/current TCM cannot be accessed (TCM P/N cannot be read) with C-III plus:
a. Replace the 5-speed rear wheel drive A/T assembly or control valve with a new one that contains a blank
TCM.
b. Use the Infiniti electronic parts information systems to obtain the correct software program part number.
c. Connect C-III plus, navigate to the screen that shows the selection Programming, and then select
Programming.
d. Select After Replace ECU.
e. Select the P/N from the list that matches the one obtained from the electronic parts information systems.
 Double-check and make sure the correct P/N has been selected.
f.
Select Start (to begin programming).
g. Once programming has completed, configure the new TCM and erase DTCs.
h. Close C-III plus.
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Blank TCM Programming Procedure (details)
NOTE:

Always enter the VIN into the electronic parts catalog (FAST or equivalent), when ordering (looking up)
a replacement A/T assembly or control valve.

Do not replace/install the new A/T or control valve, with blank TCM, until told to do so in the
SERVICE PROCEDURE.
Can the old TCM (the one that will be replaced) be accessed with C-III plus?
NOTE: To determine if the old TCM can be accessed with C-III plus: Select Diagnosis (One System)
> Transmission, and then read the TCM P/N. Can the TCM P/N be accessed and read?
YES – go to PROGRAM BLANK TCM (when old TCM is accessible with C-III plus) on the next page.
If the vehicle’s old/current TCM can be accessed with C-III plus, its current internal P/N can be saved
and then applied to the new blank TCM.
NO – go to PROGRAM BLANK TCM (when old TCM is NOT accessible with C-III plus) on page 22.
If the old/current TCM cannot be accessed with C-III plus, the software program P/N to be
programmed into the blank TCM will need to be obtained using the Infiniti electronic parts information
systems.
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SERVICE PROCEDURE
PROGRAM BLANK TCM (when old TCM is accessible with C-III plus)
NOTE:

Do not remove the old A/T or control valve until told to do so in the SERVICE PROCEDURE.

Use this procedure if the vehicle’s old/current TCM can be accessed with CONSULT-III plus.
IMPORTANT: Before starting the program procedure, make sure:

ASIST on the CONSULT PC has been freshly synchronized (updated).

All C-III plus software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets applicable TCM programming data during ASIST
synchronization.

A screen print for Warranty documentation can be done from the CONSULT PC during this process
while still connected to the vehicle.
NOTE: After programming is complete, you will be required to perform A/T write configuration and DTC
erase.
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1. Connect the C-III plus Vehicle Interface (plus VI) to the vehicle.

Make sure to use the correct VI for C-III plus (plus VI).
CAUTION: Make sure the plus VI is securly connected to the DLC. If the plus VI connection is loose
during programming, the process will be interrupted and the TCM may be damaged.
2. Connect the AC Adapter to the CONSULT PC.
CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during
programming, the process will be interrupted and the TCM may be damaged.
3. Connect a battery charger to the vehicle battery:

GR-8 (Battery and Electrical Diagnostic Station) set to ECM power supply.
CAUTION: Be sure the battery charger is connected securely to the battery. Make sure the battery
voltage stays between 12.0V and 15.5V during programming. If the battery voltage goes out of this
range during programming, the TCM may be damaged.
4. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT
PC and the plus VI.
CAUTION: Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves are
within range of the CONSULT PC and the plus VI during programming, programming may be
interrupted and the TCM may be damaged.
5. Turn the ignition ON (engine OFF).
 The engine must not start or run during the programming procedure.
6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower fan, rear defogger,
audio, NAVI, seat heater, steering wheel heater, etc.
IMPORTANT: Make sure to turn OFF all vehicle electrical loads. Make sure the battery voltage stays
between 12.0V and 15.5V during programming. If the battery voltage goes out of this range during
programming, the TCM may be damaged.
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7. Open / start C-III plus.

You will be accessing the vehicle’s old TCM.
NOTE: All C-III plus screens throughout this bulletin are examples. Actual C-III plus screens on your
CONSULT PC may vary slightly.
8. Wait for the plus VI to be recognized.

The serial number will display when the plus VI is recognized.
Step 8:
plus VI is
recognized
Figure 1
9. Select Re/programming, Configuration.
Step
9
Figure 2
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10. Use arrows (if needed) to view and read all precautions.
11. Check the box confirming the precautions have been read.
NOTE: The box cannot be checked until all precautions in step 10 have been viewed and read.
12. Select Next.
Step
10
Step
11
Step
12
Figure 3
13. Select Infiniti, Vehicle Name, Model Year, and then Select.

If the screen in Figure 4 does not display, skip to step 14.
XXXXXX
Step
13
This works, too
Step
13
INFINITI M35h
Step
13
Figure 4
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14. Make sure VIN or Chassis # matches the vehicle’s VIN.
15. If the correct VIN is displayed, select Confirm.
Step
14
XXXXXXXXXXX XXXXXX
20XX
Step
15
Figure 5
16. Select Confirm.
XXXXXXXXXXX XXXXXX
Step
16
Figure 6
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17. Select TRANSMISSION.
Step
17
Figure 7
NOTE: If the old TCM cannot be accessed with C-III plus, go to page 22,
Program Blank ECM (When ECM is NOT Accessible With C-III plus).
18. Select Programming. Do not select Reprogramming.
Step
18
Figure 8
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
If the screen in Figure 9 appears, select Next.
Figure 9
19. Select Before Replace ECU.
Step
19
Figure 10
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20. Select Save.
XXXXXXX
TRANSMISSION
31020-XXXXX
XXXXXXX
XXXXXXX
2014/01/13 19:05:20
Step
20
Figure 11
21. Select Next.
XXXXXXX
TRANSMISSION
31020-XXXXX
XXXXXXX
XXXXXXX
Step
21
2014/01/13 19:05:35
Figure 12
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22. Make sure the VIN in the Saved Data List (Figure 13) matches the vehicle’s VIN.

If the VIN is not correct, select Delete, and then start over from the C-III plus Home screen.
23. If the VIN is correct, select Confirm.
 This step will save the vehicle’s existing TCM information.
Step
22
XXXXXXXXXXX XXXXXX
TRANSMISSION
31020-XXXXX
XXXXXXX
XXXXXXXXXXX XXXXXX
13/1/2014 7:06 PM
Step
23
Figure 13
24. After Confirm is selected in step 23, the screen in Figure 14 will display. Select Home.
Step
24
Figure 14
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25. Replace the old A/T assembly or control valve with a new one (with blank TCM) now:

Refer to the appropriate section in the ESM for A/T or control valve removal and installation.

If the CONSULT PC is removed from the vehicle for any reason, make sure the saved data is not
erased.
26. After the A/T or control valve has been replaced:
a. Open / start C-III plus.
b. Make sure the ignition is ON (engine OFF).
 The engine must not start during the programming procedure.
c. Make sure the GR8 / battery charger is connected.
NOTE: All C-III plus screens throughout this bulletin are examples. Actual C-III plus screens on your
CONSULT PC may vary slightly.
27. Wait for the plus VI to be recognized.

The serial number will display when the plus VI is recognized.
Step 27:
Plus VI is
recognized
Figure 15
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28. Select Re/programming, Configuration.
Step
28
Figure 16
29. Use arrows (if needed) to view and read all precautions.
30. Check the box confirming the precautions have been read.
31. Select Next.
Step
29
Step
30
Step
31
Figure 17
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32. Select Infiniti, Vehicle Name, Model Year, and then Select.

If the screen in Figure 18 does not display, skip to step 33.
Step
32
This works, too
Step
32
INFINITI M35h
Step
32
Figure 18
33. Make sure VIN or Chassis # matches the vehicle’s VIN.
34. If the correct VIN is displayed, select Confirm.
Step
33
XXXXXXXXXXX XXXXXX
XXXXXXX
20XX
Step
34
Figure 19
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35. Select Confirm.
NOTE: If there is only one data file saved on C-III plus, it will automatically be selected. If there is more
than one, select the data file for your vehicle, and then select Confirm.
NOTE
XXXXXXXXXXX XXXXXX
TRANSMISSION
32010-XXXXX
XXXXXXX
XXXXXXXXXXX XXXXXX
13/1/2014 7:06 PM
Step
35
Figure 20
36. Select After Replace ECU.
Step
36
Figure 21
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37. Use arrows to view and read all precautions.
38. Check the box confirming the precautions have been read.
39. Select Next.
Step
37
Step
38
Step
39
Figure 22
40. Select Next.
Step
40
Figure 23
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41. Select Next.
32010-XXXXX
32010-XXXXX
XXXXXXX
XXXXXXXXXXX XXXXXX
TRANSMISSION
Step
41
Figure 24
42. Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5 Volts).
43. Select Next.
IMPORTANT: Optimum battery voltage operating range for programming is 12.0-13.5V.
Battery voltage must stay between 12.0 and 15.5 Volts during programming or TCM programming may be
interrupted and the TCM may be damaged.
Monitor battery
voltage here
Step
42
Step
43
Figure 25
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NOTE: In the next step, the programming process will begin when Start is selected.
CAUTION: DO NOT stop programming after selecting “Start”. Doing so may damage the TCM. Allow
programming to complete.
44. Select Start.
Monitor battery
voltage here
Step
44
Figure 26
45. Wait for both progress bars to complete.
Step
45
Figure 27
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46. When the screen in Figure 28 displays, programming is complete.
NOTE: If the screen in Figure 28 does not display (indicating that programming did not complete), refer to
the information on the next page.
47. Disconnect the GR8 / battery charger from the vehicle.
48. Select Next.
Step
48
Figure 28
NOTE: Completing write configuration and erasing DTCs are required before C-III plus will provide the final
programming confirmation report:
 Go to, “After Programming has Completed: Write Configuration and Erase DTCs” on page 34.
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If programming does not complete and the “!?” symbol displays as shown in
Figure 29:

Check battery voltage (12.0 – 15.5V).

The ignition is ON and the engine
is OFF.

External Bluetooth® devices are OFF.

All electrical loads are OFF.

Select Retry and follow the on screen
instructions.
NOTE: Retry may not go through on the first
attempt. It can be selected more than once.
Figure 29
If programming does not complete and the “X” symbol displays as shown in
Figure 30:

Do not disconnect the plus VI or shut
down C-III plus if reprogramming does
not complete.

Check battery voltage (12.0 – 15.5V).

The CONSULT A/C adapter is plugged in.

The ignition is ON and the engine is OFF.

The transmission is in Park.

All C-III plus / plus VI cables are securely
connected.

All C-III plus updates are installed.

Select Home, and then restart
the program procedure from the
beginning.
Figure 30
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PROGRAM BLANK TCM (When TCM is NOT Accessible With C-III plus)
NOTE: Use this procedure if the vehicle’s old/current TCM cannot be accessed with CONSULT-III plus.
IMPORTANT: Before starting the program procedure, make sure:

ASIST on the CONSULT PC has been freshly synchronized (updated to the current date).

All C-III plus software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets applicable TCM programming data during ASIST
synchronization.

A screen print for Warranty documentation can be done from the CONSULT PC during this process
while still connected to the vehicle.
NOTE: After programming is complete, you will be required to perform “write configuration” and “DTC
erase”.
1. Install the new A/T assembly or Control Valve Assembly (valve body) now.

Refer to the appropriate ESM for Transmission or Valve Body replacement information.
2. Use Infiniti electronic parts information systems to obtain the correct software program part number.

Write the software part number on the repair order.
NOTE: If needed, instructions for using the Infiniti electronic parts information systems to obtain the correct
software program part number can be found in ASIST under: TECH LINE Support > TECH LINE Method
to identify blank TCM part number.
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3. Connect the C-III plus Vehicle Interface (plus VI) to the vehicle.

Make sure to use the correct VI for C-III plus (plus VI).
CAUTION: Make sure the plus VI is securly connected to the DLC. If the plus VI connection is loose
during programming, the process will be interrupted and the TCM may be damaged.
4. Connect the AC Adapter to the CONSULT PC.
CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during
programming, the process will be interrupted and the TCM may be damaged.
5. Connect a battery charger to the vehicle battery:

GR-8 (Battery and Electrical Diagnostic Station) set to “ECM power supply” mode.
CAUTION: Be sure the battery charger is connected securely to the battery. Make sure the battery
voltage stays between 12.0V and 15.5V during programming. If the battery voltage goes out of this
range during programming, the TCM may be damaged.
6. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT
PC and plus VI.
CAUTION: Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves are
within range of the CONSULT PC and plus VI during programming, programming may be interrupted
and the TCM may be damaged.
7. Turn the ignition ON (engine OFF).

The engine must not start or run during the programming procedure.
8. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger,
audio, NAVI, seat heater, steering wheel heater, etc.
IMPORTANT: Make sure to turn OFF all vehicle electrical loads. Make sure the battery voltage stays
between 12.0V and 15.5V during programming. If the battery voltage goes out of this range during
programming, the TCM may be damaged.
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9. Open / start C-III plus.
NOTE: All C-III plus screens throughout this bulletin are examples. Actual C-III plus screens on your
CONSULT PC may vary slightly.
10. Wait for the plus VI to be recognized.

The serial number will display when the plus VI is recognized.
Step 10:
plus VI is
recognized
Figure 1a
11. Select Re/programming, Configuration.
Step
11
Figure 2a
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12. Use arrows to view and read all precautions.
13. Check the box confirming the precautions have been read.
NOTE: The box cannot be checked until all precautions in step 12 have been viewed and read.
14. Select Next.
Step
12
Step
13
Step
14
Figure 3a
15. Select Infiniti, Vehicle Name, the correct Model Year, and then Select.

If the screen in Figure 4a does not display, skip to step 16.
Step
15
This works, too
Step
15
INFINITI M35h
Step
15
Figure 4a
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ITB14-021b
16. If the correct VIN is displayed, select Confirm.
Step
16
XXXXXXXXXXX XXXXXX
XXXXXXX
20XX
Step
16
Figure 5a
17. Verify the correct VIN is displayed, and then select Confirm again.

If the VIN is not correct, re-type the VIN and then select Confirm.
XXXXXXXXXXX XXXXXX
Step
17
Figure 6a
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18. Select Transmission.
Step
18
Figure 7a
19. Select
Programming. Do not select Reprogramming.
Step
19
Figure 8a
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20. Select Next.
XXXXXX
Step
20
Figure 9a
21. Select After Replace ECU.
Step
21
Figure 10a
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22. Use arrows (if needed) to view and read all precautions.
23. Check the box confirming the precautions have been read.
NOTE: The box cannot be checked until all precautions in step 23 have been viewed and read.
24. Select Next.
Step
22
Step
23
Step
24
Figure 11a
25. Select the TCM software P/N that matches the P/N written down in
step 2 on page 22, and then select Next.
xxxxx
xxxxx
Step
25
xxxxx
xxxxx
xxxxx
Figure 12a
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26. Select Next.
31000-XXXXX
31000-XXXXX
XXXXXXX
XXXXXXXXXXX XXXXXX
Step
26
Figure 13a
27. Make sure OK is highlighted green (battery voltage must be between 12.0 and 13.5 Volts).
28. Select Next.
IMPORTANT: Optimum battery voltage operating range for programming is 12.0-13.5V.
Battery voltage must stay between 12.0 and 15.5 Volts during programming or TCM programming
may be interrupted and the TCM may be damaged.
Monitor battery
voltage here
Step
27
Step
28
Figure 14a
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ITB14-021b
NOTE: In the next step, the programming process will begin when Start is selected.
CAUTION: DO NOT stop programming after selecting “Start”. This may damage the TCM. Allow
programming to complete.
29. Select Start.
Monitor battery
voltage here
Step
29
Figure 15a
30. Wait for both progress bars to complete.
Step
30
Figure 16a
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31. When the screen in Figure 17a displays, programming is complete.
NOTE: If the screen in Figure 17a does not display (indicating that programming did not complete), refer to
the information on the next page.
32. Disconnect the GR8 / battery charger from the vehicle.
33. Select Next.
Step
33
Figure 17a
NOTE: Completing write configuration and erasing DTCs are required before C-III plus will provide the final
programming confirmation report:
 Go to, “After Programming has Completed: Write Configuration and Erase DTCs” on page 34.
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ITB14-021b
If programming does not complete and the “!?” symbol displays as shown in Figure 18a:

Check battery voltage (12.0 – 15.5V).

The ignition is ON and the engine
is OFF.

External Bluetooth® devices are OFF.

All electrical loads are OFF.

Select Retry and follow the on screen
instructions.
NOTE: Retry may not go through on the first
attempt. It can be selected more than once.
Figure 18a
If programming does not complete and the “X” symbol displays as shown in Figure 19a:

Do not disconnect the plus VI or shut
down C-III plus if reprogramming does
not complete.

Check battery voltage (12.0 – 15.5V).

The CONSULT A/C adapter is plugged in.

The ignition is ON and the engine is OFF.

The transmission is in Park.

All C-III plus / plus VI cables are securely
connected.

All C-III plus updates are installed.

Select Home, and then restart
the program procedure from the
beginning.
Figure 19a
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After Programming has Completed: Write Configuration and Erase DTCs
1. Follow the instructions as stated on the next few screens (example in Figure 25a):





First screen: Turn the ignition OFF, and then ON,
(a window will then state System Call is being performed),
(the next screen will then state C-III plus is communicating with the ECU).
Next screen: Turn the ignition OFF, and then ON.
When “Complete” appears in the box, select Next.
Figure 20a
2. Perform write configuration of the TCM.
a. Highlight the Part Number After Configuration and Other Information sections by clicking on them.
b. Select Next.
Steps
2a, 2b
Figure 21a
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3. Continue with write configuration and DTC erase by following the instructions on the next few screens:




Window in first screen: Writing data is being performed (it may have already past).
First screen (finishing write configuration): Turn the ignition OFF, then ON, and then select Next.
Next screen (Erase All DTCs): Turn the ignition OFF (a window will state ERASE).
When done, a screen similar to Figure 22a will appear.
4. Verify the before and after part numbers are different.
5. Select Print to print a copy of this screen (Figure 22a) and attach it to the repair order.
6. Select Confirm.
xxxxx
Step
4
xxxxx
XXXXXXX
XXXXXXXXXXX XXXXXX
Step
5
Step
6
Figure 22a
NOTE: If you cannot print the above screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.

A copy of the screen is now saved in the CONSULT PC. It can be retrieved and printed at a
later time.
7. Select Home to return to the C-III plus home screen.
8. Close C-III plus.
9. Turn the ignition OFF.
10 Disconnect the plus VI from the vehicle.
11. Test drive the vehicle to make sure it operates correctly.
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