APOC05102021

Service Bulletin Details

Public Details for: APOC05102021

Dealer message - on february 18, 2021, american honda announced a warranty extension for certain 2018-20 odyssey, 2019-20 passport, and 2019-20 pilot vehicles. This warranty extension covers communication issues in the most bus network wher

- 2020 - 2019 - 2018 -

Models from 2020

Models from 2019

Models from 2018

INTERACTIVE NETWORK
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Sent on
05
From
Parts Operations, Campaign Group
Subject
FAKRA Service Housing Availability
10
2021
Expires on 05
29
2021
On February 18, 2021, American Honda announced a warranty extension for certain 2018-20
Odyssey, 2019-20 Passport, and 2019-20 Pilot vehicles. This warranty extension covers
communica on issues in the MOST bus network where the vehicle may have popping or crackling
from the speakers, no sound from the audio system, a Network Loss message, or display issues.
Demand and usage on the FAKRA Service Housings (39817-TJB-AC0) has been much higher than
an cipated. American Honda is working with our supplier to increase capacity and make addi onal
parts available. To allow for as many repairs as possible, eﬀec ve immediately, May 10th , parts are
no longer available for dealer ordering. Eﬀec ve week of May 17th , American Honda will begin auto
shipping parts to dealers based on previous usage and part inventory.
American Honda is con nuing to work with our supplier and we hope to have this situa on resolved
by early to mid-Summer. Un l that me, American Honda will con nue with auto alloca on.
Addi onal details and informa on will be shared as it becomes available.
Thank you,
American Honda Motor Co., Inc.
CH/ms
American Honda Motor Co., Inc.
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