SSM75411

Special Service Message
NOTE: A Special Service Message is a formal communication issued by Land Rover and carries
the same importance of a Technical Service Bulletin. An SSM is a quick method of
communicating "Need To Know" information to the technical service community. SSM's may
be issued in advance of a technical bulletin or may be the only communication on a given
topic. All information contained in Land Rover technical communications are intended for
use by trained, professional technicians with the knowledge, tools, and equipment required
to complete the procedure correctly and safely. It informs the Technicians of conditions that
may occur on some vehicles, or provides information that could assist in correct vehicle and
diagnostic service.
SSM 75411 - XCL Smart key inoperative
Models : Defender/L663
Discovery Sport / L550
New Range Rover
Evoque / L551
Range Rover Velar /
L560
Engineer Shilvock Matthew
Name :
Last 21 MAY 2021 17:16:41
Modified :
Category : Electrical
Symptom : 205000 Electrical Accessories
Content : I s s u e
Smart key inoperative. Insufficient or no power to the
smart key.
Cause
Smart key coin cell upper tension pin lifted from the
positive terminal, due to unnecessary force applied
when replacing the coin cell. As such, there is not
enough pressure on the coin cell with the negative
terminal.
Action
Remove the coin cell and press the upper positive
terminal until the negative grid is touched. Upon
recovering the position of the terminal, the coin cell
shall have firm positive contact with the upper
terminal. This should resolve the customer problem. If
the problem persists, continue with the usual
diagnostic steps to determine the faulty system
component.
File : smart key inop SSM.pdf
Jaguar Land Rover Limited 2000 - 2020 (Rel. 2691)