NTB21-047

Classification:
Reference:
BR21-001
Date:
NTB21-047
June 1, 2021
VOLUNTARY SERVICE CAMPAIGN
BRAKE FLUID FLUSH AND ABS ACTUATOR INSPECTION
CAMPAIGN ID #:
APPLIED VEHICLES:
P0A08
2010-2014 Murano (Z51)
2011-2014 Murano CrossCabriolet (Z51)
2011-2015 Quest (E52)
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary service campaign, on certain specific model year 20102014 Murano, 2011-2014 Murano CrossCabriolet, and 2011-2015 Quest vehicles, to
remove the DOT 3 brake fluid, add DOT 4 brake fluid, and inspect the ABS actuator. This
service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number P0A08 to this campaign. This number must
appear on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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REPAIR OVERVIEW
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
Drain DOT 3 Brake Fluid.
Page 5
Access the online form through ASIST > Tech Support Info > Bulletin Support
Items > P0A08 Voluntary Service Campaign – 2010-2014 Murano (Z51) 20112015 Quest (E52) Brake Fluid Flush Check Sheet (see pages 6 and 24).
Flush Antilock Brake System Actuator with DOT 4 brake fluid.
Page 6
Check Antilock Brake System Actuator Valve.
Page 15
Did the Antilock Brake System Actuator Valve
pass all tests?
Yes
No
Fill out online form and then submit to Nissan to validate the
completion of the procedure, and if necessary order parts.
See pages 6 and 24 for further details.

Replace ABS Actuator.

Perform ST ANGLE SENSOR
ADJUSTMENT and DECEL G SEN
CALIBRATION
Install New Brake Fluid Reservoir Cap.
Page 23
Place a printed copy of the amended Owner’s Manual
pages into the customer’s Owner’s Manual.
Page 29
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SERVICE PROCEDURE
IMPORTANT: Any deviation from this procedure is not allowed, including the use of any
brake fluid other than the DOT 4 shown in Figure 1.
The following Service Procedure uses an online form that must be filled out while
performing the procedure (see page 24 for further details). When the form has been
completed, it will be submitted to Nissan to validate the completion of the inspection and, if
necessary, to provide parts ordering information.

If you are connected to WiFi you may access the form through ASIST > Tech
Support Info > Bulletin Support Items > P0A08 Voluntary Service Campaign
– 2010-2014 Murano (Z51) 2011-2015 Quest (E52) Brake Fluid Flush Check
Sheet.

If you are not connected to WiFi at this time, use a printed copy of the ONLINE
FORM/PARTS ORDERING INFORMATION (see page 24), and transfer the
information to a WiFi connected ASIST PC, after the procedure has been
completed.

Before starting, make sure:
 ASIST on the CONSULT PC has been synchronized (updated) to the current
date.
 All CONSULT-III plus (C-III plus) software updates (if any) have been installed.
Only use the 1.06 quart (1 liter)
size bottle that will be shipped
for this procedure.
Do not use the pint size
version of Nissan DOT
4. This type of DOT 4
does not meet the
required specifications
required for this
campaign.
Figure 1
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1.
Place the vehicle on a lift.
2.
Open the hood and place clean fender covers on the fenders.
3.
Raise the vehicle up to a comfortable height, and then remove all 4 wheel and tire
assemblies.
4.
Apply Nissan rust penetrant (or equivalent) to all of the brake caliper bleeder fittings.
IMPORTANT: Allow rust penetrant to soak for at least 10 minutes before attempting
to loosen bleeder fittings.
5.
Lower the vehicle so that you can enter the driver’s door.
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DOT 3 Brake Fluid Drain
To prevent damage to the vehicle paint and the brake system:
6.

DO NOT use a power bleeder of any type to bleed the brake fluid.

Never spill or splash brake fluid on painted surfaces. Brake fluid may seriously
damage paint. Wash with water if it gets on a painted surface.

Keep water away from open brake hydraulic system components.
Drain the brake fluid from brake fluid reservoir as follows:
IMPORTANT: Monitor the level in the brake fluid reservoir while performing step 6.
Do not allow it to go below the minimum (MIN) line.
Minimum level
line
Figure 2
a. Connect a vinyl tube to the bleeder valve of the right front brake caliper.
b. Loosen the right front caliper bleeder valve.
c. Slowly and repeatedly depress the brake pedal until the brake fluid drops to the
minimum level mark of the brake fluid reservoir.
d. Tighten the bleeder valve.
e. Refill the brake fluid reservoir with DOT 4 brake fluid to the maximum level mark.
f. Connect a vinyl tube to the bleeder valve of the left front brake caliper.
g. Loosen the left front caliper bleeder valve.
h. Repeatedly depress the brake pedal until the brake fluid drops to the minimum
level mark of the brake fluid reservoir.
i.
7.
Tighten the bleeder valve.
Refill the brake fluid reservoir with DOT 4 brake fluid to the maximum level mark.
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Antilock Brake System Actuator Flush
The following Service Procedure uses an online form that must be filled out while
performing the procedure.

The form can be accessed by selecting ASIST > Tech Support Info > Bulletin
Support Items > P0A08 Voluntary Service Campaign – 2010-2014 Murano
(Z51) 2011-2015 Quest (E52) Brake Fluid Flush Check Sheet (see Figure 3 and
Figure 4).
 Further details can be found on page 24.

When the form has been completed, it will be submitted to Nissan to validate the
completion of the inspection and, if necessary, to provide parts ordering
information.

If you are not connected to WiFi at this time, use a printed copy of the ONLINE
FORM/PARTS ORDERING INFORMATION (see page 24), and transfer the
information to a WiFi connected ASIST PC, after the procedure has been
completed.
Tech Support Info
Bulletin Support Items
Figure 3
Figure 4
Select “P0A08 Voluntary Service Campaign – 20102014 Murano (Z51) 2011-2015 Quest (E52) Brake
Fluid Flush Check Sheet”
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To prevent damage to the brake system, all of the following brake fluid bleed cycles must
be completed to fully flush the brake system with DOT 4 brake fluid.
IMPORTANT: STOP and read steps 8-34 completely before proceeding.
8.
Connect a battery maintainer/smart charger to the vehicle battery.
NOTE: Battery voltage must stay between 12 volts and 15.5 volts.
9.
Turn the ignition ON, engine OFF.
10.
Connect the VI to the vehicle.
11.
Start C-III plus.
12.
Wait for the VI to be recognized.

13.
The serial number will display when the VI is recognized.
Select Diagnosis (All Systems).
The VI is
recognized
Figure 5
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14.
Select Automatic Selection(VIN).
Figure 6
15.
Confirm the VIN or Chassis # is correct, and then select Confirm.
XXXXXXXXXXXXXXX
MURANO
2014
Figure 7
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16.
Select ABS.
Figure 8
17.
Select Work support.
Figure 9
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18.
Select Valve flushing, and then select Start.
Figure 10
19.
Press the brake pedal to raise the brake pressure to 21-39 bar (Figure 11).
20.
While maintaining 21-39 bar of brake pressure, select Next.
NOTE: The brake pedal will drop after Next is selected. Do not release the brake
pedal.
Figure 11
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IMPORTANT: For the following steps:

Brake pedal pressure must be at 21-39 bar during the entire valve check
procedure.
 If the pressure is outside this range, an error will occur as shown in Figure 12.
o If this occurs, select Next, regulate brake pressure to 21-39 bar, and then
restart the test.
o Only select End if C-III plus is no longer responding. This will restart the
test from the beginning.
Do Not select End. This
will start the procedure
from the beginning.
Figure 12
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IMPORTANT: In step 21 select Next ONLY 1 time. Do Not select Next again until
instructed to in step 23.
21.
While continuing to press the brake pedal, select Next.
Figure 13

When the ABS motor buzz sound is heard, RELEASE the brake pedal.
 "ABS motor operating" will be displayed on the screen under Current status.
See Figure 14.
 The ABS motor buzz will continue for 30 seconds.
Figure 14
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To prevent damage to the brake system, DO NOT use a power bleeder of any type in the
following steps to bleed or drain the brake fluid.
22.
Release some brake fluid from each
brake caliper one time, as follows:

All 4 brake calipers must be bled
once, before selecting Next.

Refill the brake fluid reservoir with
DOT 4 brake fluid as needed.
IMPORTANT: Do not allow the brake
fluid reservoir to go below the
minimum line.
a. Connect a vinyl tube to the
bleeder valve of the right rear
brake caliper. Place the opposite
end of the vinyl tube into a catch
container.
Figure 15
b. Fully depress the brake pedal 1 time, and then hold light pressure.
c. Loosen the bleeder valve, while the brake pedal is being depressed, to bleed
(release) the brake fluid, and then tighten the bleeder valve.
d. Perform steps a through c to the left rear, right front and left front.
e. Refill the brake fluid reservoir with DOT 4 brake fluid to the maximum level mark.
23.
When the Current status shows “Operation wait”, select Next to run valve flushing
again.
IMPORTANT: Brake fluid bleed cycles must all be completed to fully flush the brake
system with DOT 4.
Figure 16
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24.
Repeat steps 19-23 thirteen more times until Current status displays “Complete”,
and then select End.
IMPORTANT:

Do not select End until 14 is displayed in Cycle count.

Cycle count must indicate 14 before Current status will display Complete.
Figure 17
25.
Remove the battery maintainer/smart charger from the vehicle.
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Antilock Brake System Actuator Valve Check Procedure
NOTE: During the following procedure, warning lights in the combination meter will
illuminate and remain ON until the valve check procedure is completed; this is normal.
The following Service Procedure uses an online form that must be filled out while
performing the procedure.

The form can be accessed by selecting ASIST > Tech Support Info > Bulletin
Support Items > P0A08 Voluntary Service Campaign – 2010-2014 Murano
(Z51) 2011-2015 Quest (E52) Brake Fluid Flush Check Sheet (see page 6,
Figure 3 and Figure 4).
 Further details can be found on page 24.

When the form has been completed, it will be submitted to Nissan to validate the
completion of the inspection and, if necessary, to provide parts ordering
information.

If you are not connected to WiFi at this time, use a printed copy of ONLINE
FORM/PARTS ORDERING INFORMATION (see page 24), and transfer the
information to a WiFi connected ASIST PC, after the procedure has been
completed.
The following steps will check all four anti-lock brake valves in the following order:

FR – Front Right

FL – Front Left

RR – Rear Right

RL – Rear Left
26.
Start the engine.
27.
Select Valve check, and then select Start.
Figure 18
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IMPORTANT: For the following steps:

Brake pedal pressure must be at 21-39 bar during the entire valve check
procedure.
 If the pressure is outside this range, an error will occur as shown in Figure 19.
o If this occurs, select Retry, regulate brake pressure to 21-39 bar, and then
restart the test.
o Only select End if C-III plus is no longer responding.
If End is selected, the
procedure will start from
the beginning.
Figure 19
28.
Press the brake pedal firmly to raise the brake pressure to 21-39 bar.
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29.
While maintaining 21-39 bar of brake pressure, select Start to check the first valve
(FR valve).
NOTE: If the brake pressure is not within the specified range, the Start button cannot
be selected.

The valve will open right after Start is selected and the brake pedal should
smoothly move down toward the floor.
Figure 20
30.
Did the brake pedal move down toward the floor?

YES: Proceed to step 31 on page 19.

NO: Proceed to the next page.
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Only perform the following if NO was the answer to step 30:
a. Select End.
b. Turn the engine OFF.
c. Submit the online form that was filled out while performing the service procedure to
order parts (see page 24).
d. Replace the ABS actuator.

For ABS actuator replacement, refer to the ESM section BRC – Brake Control
System.

IMPORTANT: Refill with DOT 4 brake fluid ONLY.
e. Bleed the air from each brake circuit
as follows:
1) Connect a vinyl tube to the
bleeder valve of the right rear
brake caliper. Place the opposite
end of the vinyl tube into a catch
container.
2) Fully depress the brake pedal 4 to
5 times, and then hold light
pressure.
3) Loosen the bleeder valve, while
the brake pedal is being
depressed, to bleed air, and then
tighten the bleeder valve.
Figure 21
4) Perform steps 1 through 3 to the left rear, right front and left front calipers until all
air has been removed from the brake hydraulic system.
5) Refill the brake fluid reservoir with DOT 4 brake fluid to the maximum level mark.
f. Perform ST ANGLE SENSOR ADJUSTMENT and DECEL G SEN CALIBRATION.

Follow C-III plus on screen instructions.
g. Skip to step 37 on page 22.
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31.
Select Next.
Figure 22
32.
While maintaining 21-39 bar of brake pressure, select Next again.

After Next is selected, the ABS pump motor will run/buzz and the brake pedal
should forcibly move up away from the floor.
Figure 23
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
After Next is selected, “ABS motor operating” will be displayed under Current
status.

This operation will continue for 20 seconds before the Start button will be active
again.
Figure 24
33.
Did the brake pedal move up away from the floor?

YES: Proceed to step 34 on page 22.

NO: Proceed to the next page.
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Only perform the following if NO was the answer to step 33:
a. Select End.
b. Turn the engine OFF.
c. Submit the online form that was filled out while performing the service procedure for
parts ordering information (see page 24).
d. Replace the ABS actuator.

For ABS actuator replacement, refer to the ESM section BRC – Brake Control
System.

IMPORTANT: Refill with DOT 4 brake fluid ONLY.
e. Bleed the air from each brake circuit
as follows:
1) Connect a vinyl tube to the
bleeder valve of the right rear
brake caliper. Place the opposite
end of the vinyl tube into a catch
container.
2) Fully depress the brake pedal 4 to
5 times, and then hold light
pressure.
3) Loosen the bleeder valve, while
the brake pedal is being
depressed, to bleed air and then
tighten the bleeder valve.
Figure 25
4) Perform steps 1 through 3 to the left rear, right front and left front calipers until all
air has been removed from the brake hydraulic system.
5) Refill the brake fluid reservoir with DOT 4 brake fluid to the maximum level mark.
f. Perform ST ANGLE SENSOR ADJUSTMENT and DECEL G SEN CALIBRATION.

Follow C-III plus on screen instructions.
g. Skip to step 37 on page 22.
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34.
Perform steps 28 through 33 on the FL, RR and RL valves and then proceed to step
35.
NOTE: When steps 28 to 33 have been competed for all four wheels (FR, FL, RR and
RL), Current status on the C-III plus screen will display “Complete” (Figure 26).
35.
Select End.
Figure 26
36.
Turn the engine OFF.
37.
Disconnect the C-III plus, VI and battery maintainer/smart charger from the vehicle.
38.
Reinstall the wheels and torque lug nuts.

Torque: 108 N•m (11kg-m, 80 ft-lb)
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Install New Brake Fluid Reservoir Cap
39.
Mark the top of the new DOT 4 brake fluid reservoir cap with white touch-up paint, as
shown in Figure 27.

Highlight “USE ONLY DOT 4”.
NOTE: This cap will indicate to USE ONLY DOT 4 as the service brake fluid.
Highlight here
Figure 27
40.
Replace the brake fluid reservoir cap (Figure 28) with the new DOT 4 cap marked in
step 39.
Brake fluid
reservoir cap
Figure 28
41.
Place a printed copy of amended Owner’s Manual pages into the customer’s Owner’s
Manual (see page 29).
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ONLINE FORM/PARTS ORDERING INFORMATION
The following online form must be filled out while performing the service procedure and
then submitted to Nissan to validate the completion of the inspection and, if necessary, to
provide parts ordering information.

42.
The form can be accessed by selecting ASIST > Tech Support Info > Bulletin
Support Items > P0A08 Voluntary Service Campaign – 2010-2014 Murano
(Z51) 2011-2015 Quest (E52) Brake Fluid Flush Check Sheet (see page 6,
Figure 3 and Figure 4).
Input vehicle VIN, Dealer Number, Technician Name, Technician ID, Service Manager
and whether FWD or AWD (Figure 29).
Figure 29
43.
While completing the Valve Flushing Process, utilize the Valve Flushing Checklist to
assist in tracking and completion (Figure 30).
Figure 30
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44.
Use the Valve Check checklist/drop down menu to record the Valve Inspection
(yes/no) as it occurs (Figure 31).
Figure 31
45.
Once completed, check the “Dealer Declaration” boxes to validate Brake fluid and
Inspection completion.
Figure 32
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a. Once all the steps are completed, select Submit.
Example only
Figure 33
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b. For a “Good” ABS Actuator the following screen will populate. Follow instructions in
green pop-up box, print and attach the ABS Actuator Checklist to Work Order.
INSPECTION COMPLETE

Please Print the ABS Check Sheet and attach to the Work Order

Place a printed Copy of Amended Owner’s Manual page(s) into the Owner’s
Manual

Once complete, Submit warranty claim using claims coding
Example only
Figure 34
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c. For a “No-Good” ABS Actuator the screen in Figure 35 will populate. Follow the
instructions in the yellow pop-up box.
This screen provides the ABS part number that needs to be ordered in DBS.
Do not file the warranty claim until the ABS Actuator has been installed.
Example only
Figure 35
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Owner’s Manual Pages
46.
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PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
Nissan Genuine Brake Fluid (DOT 4) (1)
999MP-1LM6D4 (2)
1
Master Cylinder Reservoir Cap
D6020-64J0A
1
ABS Actuator
White Touch-up Paint
(GLACIER WHITE)
Rust Penetrant
(3)
1
999PP-SDQAK
As needed
999MP-A3020P
(4)
(1)
Only use the 1.06 quart (1 liter) size DOT 4 specifically supplied for this service
procedure.
(2)
Order this item through the Nissan Maintenance Advantage program: Phone 877-NISNMA1 (877-647-6621). Website order via link on the dealer portal; www.NNAnet.com
and click on the “Maintenance Advantage” link.
(3)
Submit the online form that was filled out while performing the service procedure for
parts ordering information.
(4)
Shop supply.
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) ID
P0A08
DESCRIPTION
OP CODE
FRT
Flush and Replace Brake Fluid
P0A080
2.2
Replace ABS Actuator
P0A081
4.3
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
June 1, 2021
NTB21-047
DESCRIPTION
Original bulletin published
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