A1921202060420_2
Service Bulletin Details
Public Details for: A1921202060420_2
This bulletin contains repair instructions for a noise in the engine compartment without a dtc.
Models from 2021
2021 AUDI A8 |
2021 AUDI RS Q8 |
2021 AUDI RS6 |
2021 AUDI RS6 AVANT |
2021 AUDI RS7 |
2021 AUDI S8 |
2021 AUDI SQ7 |
2021 AUDI SQ8 |
Models from 2020
2020 AUDI A8 |
2020 AUDI RS Q8 |
2020 AUDI RS6 |
2020 AUDI RS7 |
2020 AUDI S8 |
2020 AUDI SQ7 |
2020 AUDI SQ8 |
Models from 2019
2019 AUDI A8 |
2019 AUDI S8 |
19 Noises from the engine compartment around the mechanical coolant pump 19 21 20 2060420/2 July 12, 2021. Supersedes Technical Service Bulletin Group 19 number 20-06 dated August 20, 2020 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A8, S8 2019 - 2021 All 4.0TFSI RS 6, RS 7, SQ7, SQ8, and RS Q8 2020 - 2021 All 4.0TFSI Condition REVISION HISTORY Revision Date Purpose 2 - Revised header (Added Models and Model Years) Revised Warranty (Updated Labor Operations) 1 08/21/2020 Initial publication Customer states: Noises from the engine compartment. Workshop findings: The customer statement can be reproduced. At idle speed a croaking/jarring noise can be heard in the engine compartment in the area of the mechanical coolant pump. Technical Background Not applicable. Production Solution Not applicable. Page 1 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service 1. Compare the noise from the customer’s vehicle with the sound at: https://audiexternal.kzoplatform.com/player/medium/1746565506225149322. Figure 1. QR code for viewing the supporting video with a QR code reader on phones and tablets. Alternatively, the video can be accessed through computer internet browsers at the link provided in this bulletin. 2. Should the customer concern correspond to this noise, then replace the mechanical coolant pump according to the repair manual. Note: Additional parts replacement or repairs does not solve this issue. Claims with additional replaced parts will be subject to review. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 1950 Damage Code: 0020 Labor Operations: Coolant pump remove +reinstall 1950 1923 (A8 and S8) See SRT with associated operations Page 2 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 1950 1973 (RS 6, RS 7, SQ7, SQ8, and RS Q8) Coolant pump replace 1950 5573 (A8, S8, SQ7, and RS Q8) See SRT with associated operations Thermostat housing remove + reinstall 1955 1973 (RS 6 RS 7, and SQ7) See SRT with associated operations 1955 1923 (SQ8 and RS Q8) Diagnostic Time: Claim Comment: Cooling fan housing remove + reinstall 1920 1923 (RS 6 and RS 7) See SRT with associated operations Refrigerant drain + fill 8703 1750 (RS 6 and RS 7) See SRT with associated operations Radiator remove + reinstall 1970 1973 (SQ7) See SRT with associated operations Front bumper remove + reinstall 6310 1950 (SQ7) See SRT with associated operations Front bumper cover remove + reinstall 6329 1900 (SQ7) See SRT with associated operations GFF 0150 0000 Time stated on the diagnostic protocol (Max 10 TU) Road test prior to the service procedure 0121 0002 10 TU Road test after the service procedure 0121 0004 10 TU As per TSB #2060420/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Page 3 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA 0P2121014F or 0P2121014* Mechanical coolant pump 01 Tool Number Tool Description T10573 (or equivalent) Bit Torx T30 VAS5014 (or equivalent) Coolant Collecting System/Drip Tray Or VAS6208 Additional Information The following Technical Service Bulletin(s) will be necessary to complete this procedure: TSB 2039206, 00 How to watch TSB videos. All parts and service references provided in this TSB (2060420) are subject to change and/or removal. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.