BTI&07222021904
Service Bulletin Details
Public Details for: BTI&07222021904
Models from 2020
2020 ACURA MDX |
Models from 2019
2019 ACURA MDX |
Models from 2018
2018 ACURA MDX |
Models from 2017
2017 ACURA MDX |
INTERACTIVE NETWORK Next Unread Message View Message Sent on 07 From Technical Information & Support Group Subject Request for Parts: 2017-2020 MDX V6 MIL On w/ Misfire DTC P030X Stored 22 2021 Expires on 08 06 2021 PRIORITY/ACTION REQUIRED To: From: RE: All Acura Service Managers/Consultants Technical Information & Support Group (formerly TRS) Request for Parts: 2017-2020 MDX V6 MIL On w/ Misfire DTC P030X Stored This message is solely directed to Acura dealership personnel; please handle accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Consultants. Background American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2020 MDX V6s (non-Hybrid) with a client complaint of the Malfunction Indicator Light (MIL) on with the misfire DTCs P0300-P0306 stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. One or more of the DTCs listed below must be stored & has not been cleared. P0300 (Random Misfire Detected) P0301 (No.1 Cylinder Misfire Detected) P0302 (No. 2 Cylinder Misfire Detected) P0303 (No. 3 Cylinder Misfire Detected) P0304 (No. 4 Cylinder Misfire Detected) P0305 (No. 5 Cylinder Misfire Detected) P0306 (No. 6 Cylinder Misfire Detected) 2. Issue has been traced to the fuel injectors. 3. No repair has been attempted for this issue. Action Required If a vehicle matching the qualifiers above comes into your dealership, please e-mail Technical Information & Support (TIS – formerly TRS) at [email protected]. TIS will contact you to record certain vehicle information and provide you with further instructions. Please be sure to include the following information in your e-mail. E-mail Title: 1. Model Year (e.g. 2020) 2. Model Name (e.g. TLX) 3. Issue (e.g. Brake Judder) 4. VIN E-Mail Body: 1. Dealer Number 2. Your Name 3. Best Phone Number to be Reached 4. Current Mileage 5. List of DTCs Stored Thank you. American Honda Motor Co., Inc. Page 1 of 1