43-069

9/2/2021
Aftersales Service - Vehicle Service Bulletin
43-069 - DPF Regeneration Two-Position Switch
Parameter Update
9/1/2021
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43-069
Section
Inlet/Exhaust/Aftertreatment - 43​
Subject
DPF Regeneration Two-Position Switch Parameter Update
Whats New Abstract
A DPF regeneration two-position switch parameter is causing inhibited DPF regeneration. A parameter update,
via Cummins Insite, restores proper DPF regeneration function.
Action
Campaign
Service all chassis affected that enter your dealership, even if the customer has no issue with the chassis.
1. Review the attached chassis list for your dealer code and schedule your customer(s) for service if their chassis is
on the list.
2. If you are not using Service Management to start repair orders, review SIR for “Complete” or "In Process" next to
the “43069” campaign code prior to performing this repair.
3. Follow the procedures below to establish the correct DPF regeneration parameter.
Warranty
For repairs completed by 9/01/2022, Peterbilt will pay for labor:
0.4 hours labor to update the parameter for the DPF regeneration switch. Use Quick Claim Code 43069 .
File an additional claim for extraordinary circumstances. A quick claim for standard labor must be filed
first.
File the claim within 14 days in accordance with Warranty ​Policy.
Take-Off Parts Disposition: N/A
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Aftersales Service - Vehicle Service Bulletin
PRWS CLAIM CODING
​ ampaign
C
Code:
43069
Campaign Type Field Repair
Claim
Category:
Truck
Repair Type
Proactive
Customer
Concern
Code
029
Causal Code
93
Corrective
Action
Code
23
Responsibility
Code:
Camp
Failure
Location
034Causal Part
004-018
Supplier
Code
N/A
SRT Code
P27-6131
B43-069
0.4 hrs.
Reprogram
Cummins DPF
two
position Regen
switch with a
parameter
change
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Aftersales Service - Vehicle Service Bulletin
DWC CLAIM CODING
Failure
034-004Location: 018
Work
Accomplished:
69
Failure
Type:
103
Responsibility
Code:
01
SRT
Code:
B43-069
Claim Type:
0.4 hours
Reprogram
Cummins
DPF two
position
Regen
switch with
a
parameter
change.
Vendor
Code:
N/A
Campaign
Field:
N
43069
Procedure
Please follow your dealership's safety procedures and precautions to ensure the vehicle
can be safely repaired and maintained.
1. Connect to the truck with Cummins Insite.​
2. Select Features and Parameters and locate the parameter named Diesel Particulate Filter Regeneration
Permit Switch.
3. Set the status to Disable.
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Aftersales Service - Vehicle Service Bulletin
4. Right-click Send To and select ECM.
5. Follow the prompts to make sure the ECM value is successfully changed.
6. Confirm there are no faults.
7. Close Insite and disconnect from the truck.
Attachments
​ hassis List
C
Customer Letter - English
Customer Letter - French
Authored by: PR​
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