FELPRO TR26453

Service Bulletin Details

Public Details for: FELPRO TR26453

A packaging error has been identified related to the part number listed above. Please scrap


- 9999 -

Product Notice
Date: August 3th, 2021
Contact Number: 734-384-7898
Contact Name(s): Tenneco / DRiV Warranty
Part Number(s): OS 30633 R
Products
Product Name: Oil Pan Gasket Set
Packaging Label Date Codes Affected: From 210529 to 210709.
Reason / Process For Return
A packaging error has been identified related to the part number listed above. Please scrap affected inventory of part
number OS 30633 R with the packaged label date codes shown above.
Affected parts will not be able to be installed. This is not a safety issue.
1. Please visually inspect parts within the date codes shown above, take a photo of affected units and scrap the
parts using the affidavit form included.
Pictures of the location of the date codes can be found below.
2. Email a copy of the completed affidavit to [email protected], reference RGA 26453 in the subject line.
3. Credit will be issued to your account upon receipt of affidavit form.
4. Reorder replacement product, as required.
If you have any questions, please call 734-384-7898 and speak with a Warranty CSR.
Visual Aid
Date Code Location Example
The Date Code is located on the
upper right-hand corner of the
package.
From 210529 to 210709.
Part image example
OK – Gaskets with
different sizes.
Affected sets will
contain 2 gaskets
with the same size
AFFIDAVIT OF DESTRUCTION
TRC/RGA #
Customer Ref #:
Customer Name:
Customer Acct #:
DC Location and #:
We, the undersigned, certify that we personally witnessed and or supervised the destruction of the attached list(s) of
_____________________________
BRAND NAME
We further agree that DRiV will not be responsible for any future requests for credit on these specific sku’s at this
location.
Product has been:
 Destroyed in field – under 60 units (picture of destruction required)
 Shipped To: _________________________________________________________________
(for destruction) _________________________________________________________________
REQUIREMENTS:
• Provide an electronic excel file with the final inventory list of the product destroyed – part number and quantity.
• Provide a photo of product, unpackaged & spray painted, (IF LESS THAN 60 UNITS).
• Provide a receipt of pickup from a scrap yard for inventories above 60 units.
Destruction took place on _____/______ / 2021
At ______________________________________________________________________________
Signatures required: must be signed by DRiV personnel and customer
________________________________________ ________________________________________
DRiV Signature
Customer Signature
________________________________________ ________________________________________
DRiV Printed Name/Title
Customer Printed Name/Title
________________________________________ ________________________________________
Date
Date


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