MC120107

12/1/21, 10:06 AM
12 01 07_SERVICE ACTION: Replacement of Spark Plugs - Bulletin 12 001 07 (032)R
SIB 12 01 07
2021-11-30
SERVICE ACTION: Replacement of Spark Plugs - Bulletin 12 001 07
(032)R
This Service Information Bulletin replaces SI 12 001 07 (032)R dated August 2007.
The contents of this bulletin have not changed; bulletin numbering was updated.
MODEL
This document applies to the following Motorrad AG models: n/a
This document applies to the following Motorrad model descriptions: n/a
This document applies to the following Motorrad series: n/a
SITUATION
This document is applies to the following categories: Engine Electrical Systems
Supporting Materials
picture_as_pdf 12 001 07 (032)R K71 replace spark plugs.pdf
Copyright ©2021 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
1/1
Dealer Operation/ SalesGeneral Manager Motorcycles
Date: June 2007
Bulletin #: 12 001 07 (032)R
Sales Business Manager
Used Motorcycles
(F&I)
Source: SI 27/2007
BMW Motorrad USA
Service and Technical
Service
Parts & Accessories Administration
Revised August 2007
BMW Motorrad USA
Service Information Bulletin
**Technical Campaign**
Subject:
Model:
Replacement of spark plugs
F 800 S / ST (K71)
New
Information:
It has come to our attention that this Technical Campaign is not classified as a
Safety Recall as was earlier indicated. However, it contnues to be a Technical
Campaign and every effort needs to be taken to address this issue as soon as
possible on all affected vehicles.
Details:
The use of a faulty tool in engine assembly has led to isolated cases of damage
to the spark plugs.
When the engine is in operation the insulator of the center electrode can break
off and slip down until it is in contact with the ground electrode, see photo. This
has a detrimental effect on the combustion process.
Symptoms:
- Idle and part load: Engine is rough and lacks power.
- If the electrode breaks in the course of a lengthy trip with high engine loads,
there is a possibility that the symptoms will not be immediately perceptible.
However, engine damage can result if the rider attempts to continue the
journey.
© 2007, BMW of North America, LLC
Page 1 of 2
Insulator broken and slipped down
onto ground electrode
Spark plug in good condition
12 001 07 (032)R
Motorcycles
Affected:
In order to determine if a specific motorcycle is affected by this Technical
Campaign, it will be necessary to verify all motorcycle VINs through a DCS
Vehicle History Check. Based on the response of the system, either proceed
with the repair or take no further action.
Production
Solution:
Assembly process with tool checked to ensure proper spark plug installation.
Aftersales
Solution:
The spark plugs of each of the motorcycles affected must be replaced.
Warranty:
The repair described in this bulletin is covered by the normal terms of the BMW
New Motorcycle Limited Warranty. Reimbursement for this Technical Campaign
will be via normal claim entry utilizing the following information:
Warranty
Information:
Contact:
© 2007, BMW of North America, LLC
Page 2 of 2
Defect code:
FRU code:
00 00 12 32 00
12 12 011
Part No.:
12 12 7 690 603
Replacing spark plugs
(F 800 S and ST: 9 and 10 FRUs
respectively)
(2 per motorcycle)
Service & Technical Manager
12 001 07 (032)R