NAPA 1

Service Bulletin Details

Public Details for: NAPA 1

Notice that certain ball joints do not meet engineering specifications


- 9999 -

Product Notice
Date: November 22, 2021
Contact Number: 734-384-7898
Contact Name(s): Tenneco / DRiV Warranty
Products
Part Number(s): 2601633 and 2601634
Product Name: Ball Joint
Packaging Label Date Codes Affected: All
Reason / Process for Return
A manufacturing error has been identified for the part numbers listed above. DRiV has determined that some of these
parts do not meet engineering specification and could result in accelerated wear. Please return affected inventory of part
numbers 2601633 and 2601634 to DRIV.
1. Please identify affected units and return the inventory.
2. Email [email protected] with the number of units being returned, reference RGA # 26630 in the subject line.
3. The warranty department will then issue call tags to return the product to:
DRiV Inc.
Return Center
RGA # 26630
2250 Midway Ln
Smyrna, TN 37167
4. Credit will be issued to your account upon receipt of returned product.
5. Replacement product will be available soon.
If you have any questions, please call 734-384-7898 and speak with a Warranty CSR.
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