TT 72 19 01_2

Technical Tip
72-19-01TT - Memory Seat Inoperative, No Basic Settings
Transaction No:
2055155/2
Release date:
2/11/2022
Condition
ATTENTION:
THIS IS A TECH TIP, NOT A TECHNICAL BULLETIN.
TECH TIPS ARE NOT ASSOCIATED WITH WARRANTY CLAIMING.
Applicable Vehicles
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Atlas
2018 - 2019
All
All
CA_J000001
CA_KC602912
Atlas Cross Sport
2020
All
All
CM_L200001
CM_L200225
Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2055155/2
2/11/22
72-19-01TT
Update to model and model
year applicability.
2055155/1
5/24/19
72-19-01TT
Original publication.
Technical Background
The Left Front Memory Seat is inoperable or unable to set basic settings. This may include fault (B135354: Seat angle
adjustment motor no basic setting), stored in address word 36 Driver's Side Seat Adjustment. The -J810- Driver Seat
Adjustment Control Module may have been previously replaced for this concern.
Service
For Atlas models built after CA_KC602912 and for Atlas Cross Sport models built after CM_L200225, please review
TSB 72-21-01 (2062852).
Verify the operation of the Left Front Seat Motors, including the Lumbar Adjustment, by operating the motors from full
stop to stop. Pay particular attention to the operation of the -V45- Driver Backrest Adjustment Motor.
If the testing results find that during the stop to stop operation a motor is interrupted and doesn’t complete its full range
of travel, and when activated again travel continues, suspect a possible issue with that motor or related wiring.
Basic settings of the Left Front Seat may also be completed by running all seat motor positions from stop to stop with
no interruptions, followed by a confirmation chime, which indicates that basic settings has completed.
Additional Information
© 2022 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on
the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make
changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
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Technical Tip
72-19-01TT - Memory Seat Inoperative, No Basic Settings
Transaction No:
2055155/2
Release date:
2/11/2022
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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