No. 209-21

Service
Technical Information
209/21 ENU
2470
2
Complaint - Error Message "Engine Control Fault" Immediately After Starting the Vehicle:
Observe Specified Procedure (209/21)
Vehicle Type:
Cayenne E-Hybrid (9YA) / Cayenne Turbo S E-Hybrid (9YA) / Cayenne E-Hybrid Coupé (9YB) /
Cayenne Turbo S E-Hybrid Coupé (9YB)
Model Year:
As of 2018
Concerns:
DME control unit
Information:
Immediately after starting the vehicle, the yellow warning message "Engine control fault - Driving
permitted - Visit workshop" appears in the instrument cluster.
The vehicle can be driven after switching the ignition off and on again. The fault memory entry "P060C00 Function restriction (0078D5)" is stored in the fault memory of the DME control unit.
Information
The remedial action described below applies only to the fault memory entry P060C00 together with the
data error code 0078D5.
Action required: •
•
Read out and erase the fault memory of the DME control unit using 9900 - PIWIS Tester 3.
To prevent this fault from occurring again, always press the brake pedal for as long as required when
starting the vehicle until the "Ready" message lights up  Instrument cluster: "Ready" message in
the instrument cluster and then release it.
Instrument cluster: "Ready" message
Information
The procedure for starting the vehicle is also described in the "Hybrid vehicle" section of the Owner's
Manual. Please also inform your customer about this issue.
AfterSales
Feb 14, 2022
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Service
2470
ENU
Technical Information
209/21
Invoicing
For documentation and invoicing in the event of a guarantee, state the work items required depending on
the scope of work and the specified PCSS encryption in the guarantee claim:
APOS
Labor operation
03350000
On-board diagnosis
I No.
PCSS encryption:
Location (FES5)
24700
DME control unit
Damage type (SA4)
1134
Programming error
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2022 Porsche Cars North America, Inc.
Feb 14, 2022
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AfterSales