NTB22-011

Classification:
Reference:
EL22-002
Date:
NTB22-011
February 22, 2022
FALSE MAINTENANCE ALERT NOTIFICATION
APPLIED VEHICLES:
2021-2022 Armada (Y62) – All grades
2021-2022 Maxima (A36) – All grades
2020-2021 Titan/Titan XD (A61) – SV w/Convenience Package,
SL, Platinum Reserve, PRO-4X
APPLIED DATES:
2021-2022 Armada – built before August 26, 2021
2021-2022 Maxima – built before October 20, 2021
2020-2021 Titan/Titan XD – built before September 24, 2021
APPLIED SYSTEMS:
Telematics Communication Unit
IF YOU CONFIRM
The customer receives a Maintenance Alert from
NissanConnect Services, notifying them that the oil
pressure warning light or the service engine warning
light is on,
AND
There are no warning lights ON in the instrument panel,
AND
There are no related DTCs stored.
ACTION
1.
Replace the Telematics Communication Unit
(TCU).

2.
Figure 1
Ensure that the customer provides ALL Intelligent Keys for the vehicle before
replacing the TCU.
Configure TCU.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
1.
Replace the TCU.
To avoid damage to the vehicle, only install a new, unused TCU into a vehicle. Each
TCU is registered to a specific VIN and will not function if swapped into another
vehicle.

2.
Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO,
VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU
Configure the TCU.

Refer to NTB20-029 to configure the TCU, write the VIN to the TCU and pair the
Intelligent Keys.
IMPORTANT: These service procedures must be performed properly in order to set
up and maintain the telematics/in-vehicle communications (IVC) system, for the
vehicles listed under APPLIED VEHICLES.
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
Telematics Communication Unit (TCU)
28275-5NA1B
1
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
(1)
(2)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace and Configure the TCU
(1)
RS74AA
ZE
32
(2)
Reference the electronic parts catalog and use the Telematics Control Unit
(28275-*****) as the Primary Failed Part (PFP).
Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
February 22, 2022
NTB22-011
DESCRIPTION
Original bulletin published
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NTB22-011