SA-003-22c
Service Bulletin Details
Public Details for: SA-003-22c
Mazda3 and cx-30: prior to february 8, 2022, some vehicles may store dtc U0300:57 (body control module (bcm) internal malfunction) and cannot be erased after a bcm replacement or mdars bcm software update (not with bcm update for sspc5 or 4
Models from 2022
2022 MAZDA MX-30 PHEV |
Models from 2021
2021 MAZDA CX-30 |
2021 MAZDA MAZDA3 |
Models from 2020
2020 MAZDA CX-30 |
2020 MAZDA MAZDA3 |
Models from 2019
2019 MAZDA MAZDA3 |
BULLETIN NOTES This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. Previous SAs: Date(s) Issued: SA-003/22 02/09/22, 02/04/22 and 01/21/22 APPLICABLE MODEL(S)/VINS 2019-2021 Mazda3 2020-2021 CX-30 2022 MX-30 DESCRIPTION Mazda3, CX-30 Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT). This is caused by a BCM-VCM software error. Customers having this concern should have their vehicle repaired using the following repair procedure. MX-30 Some MX-30 vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update. This is caused by a BCMVCM software error. Mazda is aware of the issue and is working on a resolution. If there is an issue with this concern, Mazda recommends putting customer in a loaner vehicle at this time. • DO NOT perform BCM software update with MDARS until further notice. • This SA will be updated with the newest repair information as it becomes available. REPAIR PROCEDURE 1. Verifiy concern (DTC U0300:57 stored and cannot be erased after a BCM replacement or MDARS BCM software update before February 8, 2022). 2. Perform MDARS BCM software update (except MX-30). Page 1 of 5 03/11/2022 10:22 AM cciz MDARS BCM Software Update a. Set the DCA8000 to "Reflash" (PCM/module reflash) or "Manual Charge" (all other service). NOTE: • For Manual Mode, set Charge Value to "14.50 V" and Time Type to "CONTINUOUS". • For additional information go to SA-034/ 21. b. Select Toolbox. c. Select Wrench mark icon. d. Select Software Update. e. Select Run. Page 2 of 5 03/11/2022 10:22 AM cciz f. Select BCM. g. CX-30 only: Select "Next". CAUTION: For Mazda3: Go to step h. DO NOT select "NEXT" until reading all of step h. If you select "NEXT" without reading all of step h, the vehicle will store a DTC that cannot be erased and the customer will have to be put in a loaner vehicle until a fix is available. Page 3 of 5 03/11/2022 10:22 AM cciz h. Mazda3 only: Check MDARS Current Version. • If Current Version is one of the following, DO NOT Select "Next". Go to step i. BFVV-66S02 BFWP-66S02 BGBL-66S02 ○ ○ ○ NOTE: If you select "NEXT" with one of these Current Versions, the vehicle will store a DTC that cannot be erased and the customer will have to be put in a loaner vehicle until a fix is available. • If Current Version is one of the following, select "Next". BGMC-66S02 BGMJ-66S02 BGMR-66S02 ○ ○ ○ i. (Mazda3 only) • DO NOT perform BCM software update with MDARS until further notice. • This SA will be updated with the newest repair information as it becomes available. 3. Verify repair. Page 4 of 5 03/11/2022 10:22 AM cciz CALIBRATION Japan built Model Mazda3 4SD Mazda3 5HB Year VIN from to JM1BP****** 318106 399999 JM1BP****** 400001 404072 JM1BP****** 318106 399999 JM1BP****** 400001 404072 2021 2021 File Name (BCM_MAIN) File Name (BCM_SUB) BFVV-66S02F BGMC66S02-B BFWP66S02-F BGMJ-66S02B DGAS66S03B1L4-66S03A DGAS66S03B1L4-66S03A File Name (BCM_MAIN) File Name (BCM_SUB) BGBL-66S02F BGMR66S02-B DEJW66S02-F DHTV-66S02B DGAS66S03B1L4-66S03A DGAS66S03B1L4-66S03A Note Repair pending Repair pending Mexico built Model Mazda3 4SD CX-30 Year VIN from to 3MZBP****** 208052 217291 3MZBP****** 250001 251172 3MVDM****** 223608 276106 3MVDM****** 300001 320220 2021 2021 Note Repair pending Page 5 of 5 03/11/2022 10:22 AM cciz