SA-003-22c

Service Bulletin Details

Public Details for: SA-003-22c

Mazda3 and cx-30: prior to february 8, 2022, some vehicles may store dtc U0300:57 (body control module (bcm) internal malfunction) and cannot be erased after a bcm replacement or mdars bcm software update (not with bcm update for sspc5 or 4


- 2022 - 2021 - 2020 - 2019 -

Models from 2019
2019 MAZDA MAZDA3
BULLETIN NOTES
This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text.
Previous SAs:
Date(s) Issued:
SA-003/22
02/09/22, 02/04/22 and 01/21/22
APPLICABLE MODEL(S)/VINS
2019-2021 Mazda3
2020-2021 CX-30
2022 MX-30
DESCRIPTION
Mazda3,
CX-30
Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal
malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with
BCM update for SSPC5 or 4621B using MDRT). This is caused by a BCM-VCM software error.
Customers having this concern should have their vehicle repaired using the following repair procedure.
MX-30
Some MX-30 vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and
cannot be erased after a BCM replacement or MDARS BCM software update. This is caused by a BCMVCM software error. Mazda is aware of the issue and is working on a resolution. If there is an issue with this
concern, Mazda recommends putting customer in a loaner vehicle at this time.
• DO NOT perform BCM software update with MDARS until further notice.
• This SA will be updated with the newest repair information as it becomes available.
REPAIR PROCEDURE
1. Verifiy concern (DTC U0300:57 stored and cannot be erased after a BCM replacement or MDARS BCM software
update before February 8, 2022).
2. Perform MDARS BCM software update (except MX-30).
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MDARS BCM Software Update
a. Set the DCA8000 to "Reflash" (PCM/module
reflash) or "Manual Charge" (all other service).
NOTE:
• For Manual Mode, set Charge Value to
"14.50 V" and Time Type to
"CONTINUOUS".
• For additional information go to SA-034/
21.
b. Select Toolbox.
c. Select Wrench mark icon.
d. Select Software Update.
e. Select Run.
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f. Select BCM.
g. CX-30 only: Select "Next".
CAUTION: For Mazda3: Go to step h. DO NOT
select "NEXT" until reading all of step h. If
you select "NEXT" without reading all of step
h, the vehicle will store a DTC that cannot be
erased and the customer will have to be put
in a loaner vehicle until a fix is available.
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h. Mazda3 only: Check MDARS Current Version.
• If Current Version is one of the following,
DO NOT Select "Next". Go to step i.
BFVV-66S02
BFWP-66S02
BGBL-66S02
○
○
○
NOTE: If you select "NEXT" with one of these
Current Versions, the vehicle will store a DTC
that cannot be erased and the customer will
have to be put in a loaner vehicle until a fix is
available.
• If Current Version is one of the following,
select "Next".
BGMC-66S02
BGMJ-66S02
BGMR-66S02
○
○
○
i. (Mazda3 only)
• DO NOT perform BCM software update with MDARS until further notice.
• This SA will be updated with the newest repair information as it becomes available.
3. Verify repair.
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CALIBRATION
Japan built
Model
Mazda3
4SD
Mazda3
5HB
Year
VIN
from
to
JM1BP******
318106
399999
JM1BP******
400001
404072
JM1BP******
318106
399999
JM1BP******
400001
404072
2021
2021
File Name
(BCM_MAIN)
File Name
(BCM_SUB)
BFVV-66S02F
BGMC66S02-B
BFWP66S02-F
BGMJ-66S02B
DGAS66S03B1L4-66S03A
DGAS66S03B1L4-66S03A
File Name
(BCM_MAIN)
File Name
(BCM_SUB)
BGBL-66S02F
BGMR66S02-B
DEJW66S02-F
DHTV-66S02B
DGAS66S03B1L4-66S03A
DGAS66S03B1L4-66S03A
Note
Repair
pending
Repair
pending
Mexico built
Model
Mazda3
4SD
CX-30
Year
VIN
from
to
3MZBP******
208052
217291
3MZBP******
250001
251172
3MVDM******
223608
276106
3MVDM******
300001
320220
2021
2021
Note
Repair
pending
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