SSM75709
Service Bulletin Details
Public Details for: SSM75709
Usb socket at front portable media interface panel inoperative or not illuminating
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 -
Models from 2023
| 2023 JAGUAR E-PACE |
| 2023 JAGUAR F-PACE |
| 2023 JAGUAR F-TYPE |
| 2023 JAGUAR I-PACE |
| 2023 JAGUAR XE |
| 2023 JAGUAR XF |
Models from 2022
| 2022 JAGUAR E-PACE |
| 2022 JAGUAR F-PACE |
| 2022 JAGUAR I-PACE |
| 2022 JAGUAR XE |
| 2022 JAGUAR XF |
Models from 2021
| 2021 JAGUAR E-PACE |
| 2021 JAGUAR F-PACE |
| 2021 JAGUAR I-PACE |
| 2021 JAGUAR XE |
| 2021 JAGUAR XF |
Models from 2020
| 2020 JAGUAR E-PACE |
| 2020 JAGUAR F-PACE |
| 2020 JAGUAR I-PACE |
| 2020 JAGUAR XE |
| 2020 JAGUAR XF |
Models from 2019
| 2019 JAGUAR E-PACE |
| 2019 JAGUAR F-PACE |
| 2019 JAGUAR I-PACE |
| 2019 JAGUAR XE |
| 2019 JAGUAR XF |
Models from 2017
| 2017 JAGUAR F-PACE |
| 2017 JAGUAR XE |
| 2017 JAGUAR XF |
Models from 2016
| 2016 JAGUAR XF |
Special Service Message NOTE: A Special Service Message is a formal communication issued by Jaguar and carries the same importance of a Technical Service Bulletin. An SSM is a quick method of communicating "Need To Know" information to the technical service community. SSM's may be issued in advance of a technical bulletin or may be the only communication on a given topic. All information contained in Jaguar technical communications are intended for use by trained, professional technicians with the knowledge, tools, and equipment required to complete the procedure correctly and safely. It informs the Technicians of conditions that may occur on some vehicles, or provides information that could assist in correct vehicle and diagnostic service. SSM 75709 - USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating Models : E-Pace / X540 E-Pace / X540 (China L2C) F-Pace / X761 I-Pace / X590 XE / X760 XE / X760 (China L2C) XF / X260 XF / X260 (China L2C) Engineer Richard Attwood Name : Last Modified 04 MAR 2022 07:30:00 : Category : Electrical Symptom : 205000 Electrical Accessories Content : Issue: A customer may report that the Universal Serial Bus (USB) in the Front Portable Media Interface Panel (FPMIP) is inoperative or intermittently does not communicate with Apple Car Play or Android Auto. In addition there does not appear to be any illumination at the USB port. Cause: Currently under analysis. Issue: If a customer reports the concern, please carry out the following steps: 1. Check for any available PIVI SOTA updates and update as necessary. Re-check operation of the FPMIP and if operating correctly return the vehicle to the customer. If it is not operating correctly continue to the next step. 2. Disconnect and re-connect the electrical connectors to the FPMIP. Re-check operation of the FPMIP and if operating correctly return the vehicle to the customer. If it is not operating correctly continue to next step. 3. Check for any continuity issue at the FPMIP earth connection and rectify if necessary 4. If an issue is identified with the earth connection, please submit an electronic Product Quality Report (ePQR) detailing the repair carried out including photographs and return the vehicle to the customer. If there is no issue found during the continuity check, continue to next step. 5. Please submit a Technical Assistance (TA) for the attention of EES_310 detailing the diagnostic steps carried out and any appropriate photographs or video clips demonstrating the reported customer concern. Note: Please do not replace the FPMIP unless instructed via the TA Jaguar Land Rover Limited 2000 - 2021 (Rel. 2696)