A9622772059201_5
Service Bulletin Details
Public Details for: A9622772059201_5
This bulletin contains information for when the messages appear in the instrument cluster about the high beam assist and/or traffic sign detection with dtc C12B3fd.
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Models from 2023
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2022 AUDI Q8 |
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Models from 2016
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Technical Service Bulletin 96 High beam assist or traffic sign detection limited, DTC C12B3FD may be stored in the DAS control module 96 22 77 2059201/5 April 14, 2022. Supersedes Technical Service Bulletin Group 96 number 21-63 dated March 12, 2021 for reasons listed below. Model(s) Year A3, S3, A3 Cabriolet, and A3 Sportback etron 2016 - 2018 RS 3 2018 A6, A7, and Q8 2019 – 2023 VIN Range Vehicle-Specific Equipment All Traffic Signal Recognition 2019 – 2021 A8 2023 e-tron quattro 2019 A6 allroad, S6, S7, e-tron Sportback quattro, Q7, SQ7, SQ8, and RS Q8 2020 - 2023 S8 2020 – 2021 2023 A8 e quattro 2020 – 2021 RS 6 Avant, A7 e quattro, RS 7, e-tron quattro 2021 - 2023 Condition REVISION HISTORY Revision Date 5 4 Purpose Revised header (Added MY 2023) 03/12/2021 Revised header (Added A3 (8V)) © 2022 Audi of America, Inc. Page 1 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Revised title (Updated For A3) Revised Condition (Updated For A3) Revised Technical Background (Updated For A3) 3 06/18/2020 Revised header (Added new model years) Customer states: The following messages appear in the instrument cluster, mostly right after the vehicle is started: • “High beam assist currently not available. Camera view restricted because of environmental factors.” And/Or • “Traffic sign detection: currently not available. Camera view restricted because of environmental factors.” Workshop findings: • For A3, a DTC may not be stored. For all other vehicles, the following DTC may be stored in the front camera for driver assist systems control module, J1121 (address word 00A5): DTC C12B3FD (front camera for driver assist systems - temporary view restriction) with symptom code 221284. Technical Background If the front camera recognizes a visibility restriction for more than 77 seconds, the DTC C12B3FD with symptom code 221284 is logged, except for in A3 vehicles, where no DTC is stored, and a message appears in the instrument cluster. As soon as visibility is restored, the message disappears and the systems are available again. The DTC becomes sporadic. For the unobstructed visibility of the camera, a heating element is installed under the cover of the front camera. The heating element is activated after engine start at low temperatures or when restricted visibility is detected or the danger of fogging up the glass exists. Production Solution © 2022 Audi of America, Inc. Page 2 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Not applicable. Service 1. Explain to the customer how the camera heating works. 2. Ask the customers to inspect the viewing area of the front camera the next time they have this message. The viewing area of the front camera can be fogged up both on the inside and/or on the outside (Figures 1 - 2). Figure 1. Viewing area fogged up from outside. Figure 2. Viewing area fogged up from inside. 3. The customer cannot see this from the interior of the vehicle. Often it is enough to switch on the wiper system to fix the concern. © 2022 Audi of America, Inc. Page 3 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 4. If the front camera is fogged up from the inside fairly often, it can help to remove its lens hood in order to to clean and dry the viewing area of the camera. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9638 Damage Code: 0010 Labor Operations: Remove and install camera for assistance 9638 1999 20 TU Clean and dry windscreen 6410 2999 10 TU GFF 0150 0000 Time stated on systems (lens hood) Diagnostic Time: the diagnostic protocol (Max 25 TU) Claim Comment: Road test prior to the service procedure 0121 0002 0 TU Road test after the service procedure 0121 0004 0 TU As per TSB 2059201/4 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information © 2022 Audi of America, Inc. Page 4 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin All part and service references provided in this TSB (2059201) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. © 2022 Audi of America, Inc. Page 5 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.