KC-682

Service Bulletin Details

Public Details for: KC-682

Sensor and parameter values missing or reading zero when performing a sensor and parameter values monitor with premium tech tool ( ptt ) - us07 and us10 ( pre-obdii, 9-pin diagnostic connector ) chassis


- 2010 - 2007 -

6/1/22, 12:40 PM
Article
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Sensor And Parameter Values Missing Or Reading
Zero When Performing A Sensor And Parameter
Values Monitor With Premium Tech Tool ( PTT ) US07 And US10 ( Pre-OBDII, 9-Pin Diagnostic
Connector ) Chassis
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Internal Content
Overview
When connected to a chassis and monitoring sensor and parameter
values, most values are reading zero or " - " in the data. Some values
such as Vehicle Speed, Intake Temperature, and Engine Speed may
register correctly at the same time that the rest are not.
Resolution
This issue was resolved beginning with the release of PTT version 2.6.45.
Updating PTT to current software versions will correct the issue if it is
originating from the Tool.
- Make sure that Product Information is current following the update.
This is done by selecting "Update Product Information" under the
Tech Tool menu.
If PTT software is current and values are still not reading
- Make sure that Product Information is current following the update.
This is done by selecting "Update Product Information" under the Tech
Tool menu.
- Review the complete Diagnostic Trouble Code (DTC) Report and ensure
there are no data link codes that could indicate a communication issue.
- Check the batteries and verify they will pass a load test.
- Check that all power and ground connections are clean and secure.
- Ensure that the date format on the computer is MM/DD/YYYY. This has
been know to cause issues with recordings previously.
If none of the above options work
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Live UI
Parameters will need to be selected manually. Refer to the correct,
https://volvo-trkna-prod1.pegacloud.net/prweb/PRAuth/app/VolvoKM_/iNPUIKpeinqPJi2G0hH930k43USdE1gb*/!TABTHREAD6?pyActivity=%40basec…
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6/1/22, 12:40 PM
Article
applicable document located in the Parameter Lists CBR Solution for
the complete set of parameters for each type of road test.
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Tags
k30351417
mack
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https://volvo-trkna-prod1.pegacloud.net/prweb/PRAuth/app/VolvoKM_/iNPUIKpeinqPJi2G0hH930k43USdE1gb*/!TABTHREAD6?pyActivity=%40basec…
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