6195NAS2

SERVICE ACTION K161: STEERING GEAR FIXING -
SERVICE
UPDATE
19-DEC-14
NO.:
BULLETIN
6-195NAS
(issue 2)
SECTION:
GENERAL
INFORMATION
MARKET:
CAN / USA
CHANGES ARE LIMITED TO THE EXTENSION OF THE EXPIRY DATE
DESCRIPTION
An issue has been identified on a number of XF (X250), XJ (X351), and XK (X150) vehicles where the
residual torque on the steering gear pinion bolt could be below the lower specification and in some
cases the customer may experience a knocking noise from the steering gear. The latter will only be
the case if the early steering degradation is ignored by the customer.
AFFECTED VEHICLES
The VINs of affected vehicles are:
•
•
•
XF (X250; Rear Wheel Drive only) .......... S61362-S64329
XJ (X351; Rear Wheel Drive only) ........... V32428-V42235
XK (X150 ............................................................ B49600-B50786
ACTION TO BE TAKEN
Retailers are required to check DDW to ensure that the vehicle is affected by this program prior to
undertaking any rework action. Retailers are required to HOLD all affected vehicles in the listed VIN
ranges that are in their control and refrain from releasing the vehicles for new or used vehicle sale
pending completion of the rework action.
Affected vehicles already in the hands of customers should be updated at the next available
opportunity.
Refer to Technical Bulletin K161NAS: Service Action: Steering Gear Fixing, for detailed repair
instructions.
PARTS
PART NO.
C2P8152
DESCRIPTION
Washer
QTY. /
VALUE
% OF VEHICLES REQUIRING PART*
1
100
* when ordering parts, order only the expected percentage demand of parts identified
TOOLS
Refer to Workshop Manual for any required tools
WARRANTY
NOTE: check DDW to ensure that the vehicle is affected by this program prior to undertaking any
rework action.
Repair procedures are under constant review, and therefore times / prices are subject to change;
those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair
time. At the time of confirming a booking for vehicle repair, ensure that all outstanding Service
Actions are identified to ensure the correct parts are available and adequate workshop time is
allocated for repairs to be completed at one visit.
Jaguar Land Rover North America, LLC
555 MacArthur Boulevard
Mahwah, NJ 07430
Warranty claims must be submitted quoting Program Code 'K161' together with the relevant Option
Code from the table. SRO and parts information is included for information only. The Option Code(s)
that allows for the drive in / drive out allowance can only be claimed if the vehicle is brought back
into the workshop for this action alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 31 July
2015 closure date must be submitted for payment within 30 calendar days of completion of the
repair.
PROGRAM
CODE
OPTION
CODE
K161
B
K161
C
K161
D
K161
E
DESCRIPTION
SRO
TIME
(HOURS)
PART NO. /
SUNDRY CODE
QTY. /
VALUE
Fit washer - XF, XK
10.10.99
0.20
C2P8152
1
Fit washer - XF, XK
10.10.99
0.20
C2P8152
1
Drive in / drive out
10.10.10
0.10
-
-
Fit washer - XJ
05.10.30
0.30
C2P8152
1
Fit washer - XJ
05.10.30
0.30
C2P8152
1
Drive in / drive out
10.10.10
0.10
-
-
Normal Warranty policies and procedures apply