18-039-15 REV. A

Service Bulletin Details

Public Details for: 18-039-15 REV. A

Flash: 6.4l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module with the latest available software. A small number of customers may experience one or more of the following cond


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NUMBER:
GROUP:
DATE:
18-039-15 REV. A
Vehicle Performance
October 20, 2015
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 18-039-15, DATED MAY 05, 2015
WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL SOFTWARE
ENHANCEMENTS AND THE REMOVAL OF A SYMPTOM/CONDITION.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
**THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE
BEFORE PERFORMING THIS PROCEDURE.**
SUBJECT:
Flash: 6.4L Powertrain Diagnostic And System Enhancements
OVERVIEW:
This bulletin involves reprogramming the Powertrain Control Module with the latest
available software.
MODELS:
2014
(LC)
Dodge Challenger
2014
(LD)
Dodge Charger
2014
(LX)
Chrysler 300
NOTE: This bulletin applies to vehicles equipped with a 6.4L engine (Sales Codes
ESG or ESH).
18-039-15 REV. A
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SYMPTOM/CONDITION:
A small number of customers may experience one or more of the following conditions:
•
•
With the cluster set on metric units, they are unable to accurately increase or
decrease the cruise control set speed using the resume or set buttons. Instead of
changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will
increase approximately 1.6 KPH.
Potential gear hunting during cruise operation at lower vehicle speeds (25-40 mph).
In addition, a small number of customers with manual transmission equipped vehicles may
experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL)
illumination. Upon further investigation the Technician may find that the following
Diagnostic Trouble Code has been set:
•
•
•
•
•
P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH
with a manual transmission (Sales Code DEC).
P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH
with a manual transmission (Sales Code DEC).
P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH
with a manual transmission (Sales Code DEC).
P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with Sales Code ESH
with a manual transmission (Sales Code DEC).
P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with
Sales Code ESH with a manual transmission [Sales Code DEC]).
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all engine systems are functioning as designed. If DTCs or
symptom conditions, other than the ones listed above are present, record the issues on the
repair order and repair as necessary before proceeding further with this bulletin.
If the customer describes the symptom/condition or if the technician finds the DTCs above,
perform the Repair Procedure.
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18-039-15 REV. A
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the PCM with the latest available software. Detailed instructions for
flashing control modules using the wiTECH Diagnostic Application are available by
selecting the “HELP” tab on the upper portion of the wiTECH window, then “HELP
CONTENTS.” This will open the Welcome to wiTECH Help screen where help topics
can be selected.
NOTE: After PCM reprogramming, the following must be performed:
2. Clear all DTCs that may have been set in any module due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow them
to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
18-19-06-CV
Description
Module, Powertrain Control (PCM) Reprogram
(0 - Introduction)
Skill Category
8 - Engine
Performance
Amount
0.2 Hrs.
NOTE: The expected completion time for the flash download portion of this
procedure is approximately 4 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
FAILURE CODE:
The dealer must choose which failure code to use. If the customer came in with an
issue and the dealer found updated software to correct that issue, use failure code
CC, for all other use failure code RF.
•
•
If the customer’s concern matches the SYMPTOM/CONDITION identified in the
Service Bulletin, failure code CC is to be used.
If an available flash is completed while addressing a different customer concern,
failure code RF is to be used.
CC
Customer Concern
RF
Routine Flash


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