S2208000136

Case Number: S2208000136
Release Date:
July 2022
Symptom/Vehicle Issue: Security Module Lock Out After Entering the PIN to Unlock The
Wireless Control Module (WCM)
Discussion: If the wrong PIN is entered multiple times to unlock the module during programming
it will cause a WCM “locked out condition”. The scan tool will display one of the following warning
messages, a lock out code, an error wrong PIN, or "Security Locked Out”.
If you get any of the above warning messages after entering the PIN, use a valid key and turn it
to the run position for 1.5 hrs. while maintaining proper battery voltage to unlock the module from a
locked status. Then re-enter a correct pin to re-start the process.
NOTE: Some WCM modules may reset by performing a battery disconnect or by removing the
B+ fuse for five minutes. If the above steps do not unlock the module, replace the WCM as
needed and follow the normal service procedures for security module replacement.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
Stellantis US LLC
Version 4.5 06/08/2022