U67

Revision (9) November 2022
Dealer Service Instructions for:
Emissions Recall U67
Catalytic Converter Efficiency
NOTE: 6-Speed Automatic Transmission (Sales Code DA4) for 2015 (MK) Jeep
Patriot, Jeep Compass added to parts section applicability for CEZGU672AA
Catalytic Converter.
Remedy Available
2011-2016
2011-2014
2011-2016
2011-2012
(JC)
(JS)
(MK)
(PM)
Dodge Journey
Dodge Avenger, Chrysler 200
Jeep Compass, Patriot
Dodge Caliber
NOTE: This recall applies only to the above front wheel drive vehicles equipped
with a 2.0L engine (sales code ECN) or 2.4L engine (sales code ED3).
NOTE: Some vehicles above may have been identified as not involved in this
recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in Dealer vehicle
inventory. Dealers should complete this recall service on these vehicles before
retail delivery. Dealers should also perform this recall on vehicles in for service.
Involved vehicles can be determined by using the VIP inquiry process.
© Copyright 2022, FCA US LLC, All Rights Reserved
(tdb)
Emissions Recall U67 – Catalytic Converter Efficiency
Page 2
Subject
Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen)
emission level standards due to loss of catalytic converter efficiency due to the
combination of precious metal usage, washcoat technology and sulfur levels in the
fuel.
Repair
Replace the catalytic converter and update the Powertrain Control Module (PCM)
software.
NOTE: Perform the Inspection Procedure to confirm that the last eight digits
of the Vehicle Identification Number (VIN) matches the engine identification
number before proceeding with the Service Procedure. If the engine has been
replaced (numbers do not match) do not perform the U67 recall, unless it is a
certified MOPAR engine built specifically for this vehicle application.
Updating the PCM software on a vehicle with an incorrect replacement engine
will result in a no-start condition which cannot be undone. U67 cannot be
completed on a vehicle with an incorrect replacement engine until the vehicle
is returned to the original equipment configuration.
Special Tools
The following special tools are required to perform this repair:
➢ NPN
wiTECH micro pod II
➢ NPN
Laptop Computer
➢ NPN
wiTECH Software
Emissions Recall U67 – Catalytic Converter Efficiency
Page 3
Parts Information
Part Number
Description
CEZGU671AA
Campaign Kit
Each package contains the following components:
Quantity
1
4
1
2
Description
Gasket, Catalytic Converter
Nut, Manifold to Converter - M8x1.25x8.0
Authorized Modification Label
O2 Sensor - Upstream and Downstream
Part Number
Description
CEZGU672AA
Catalytic Converter
•
(JC) Dodge Journey
• (JS) Chrysler 200, Dodge Avenger
• (MK) Jeep Patriot, Jeep Compass
• (PM) Dodge Caliber
Equipped with: Sales Code DFF - 4-Speed Automatic VLP Transmission
or
Equipped with: Sales Code DAV - Continuously Variable Transaxle II
or
2015 (MK) Equipped with: Sales Code DA4 - 6-Speed Automatic Transmission
Part Number
Description
CEZGU673AA
Catalytic Converter
•
(JS) Chrysler 200, Dodge Avenger
Equipped with: Sales Code DG2 - 6-Speed Automatic 62TE Transmission
Parts Return
Return the Catalyst to the Mopar Core Return Center for core credit.
Refer to Section E under Service Procedure for proper Core Return preparation.
Emissions Recall U67 – Catalytic Converter Efficiency
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Inspection Procedure
NOTE: 2.4L engines ONLY, confirm that the last eight digits of the Vehicle
Identification Number (VIN) matches the engine identification number before
proceeding with the Service Procedure. If the engine has been replaced
(numbers do not match) do not perform the U67 recall, unless it is a certified
MOPAR engine built specifically for this vehicle application. Updating the
PCM software on a vehicle with an incorrect replacement engine will result in
a no-start condition which cannot be undone. U67 cannot be completed on a
vehicle with an incorrect replacement engine until the vehicle is returned to
the original equipment configuration.
1. Raise and support the vehicle.
BELLY PAN
2. If equipped: Remove the engine
compartment belly pan (Figure 1).
3. Compare the engine identification
number to the last eight digits of
the VIN (Figure 1).
NOTE: The engine identfication
number is stamped on the
bottom rear of the engine near
the transmission.
Figure 1 – Engine Compartment Belly
Pan
LAST 8 DIGITS OF VIN
4. Does the engine identification
number match the last eight digits
of the VIN?
➢ YES: If numbers match, leave
the belly pan off if removed,
lower the vehicle, then continue
with the Service Procedure.
➢ NO: If numbers do not match,
do not perform the Service
Procedure. Install the belly pan
if removed then lower the
vehicle. Claim the inspection
LOP.
Figure 2 – Engine Identification
Number
Emissions Recall U67 – Catalytic Converter Efficiency
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Service Procedure
A: Replace Catalytic Converter:
WARNING: The normal operating temperature of the exhaust system is
very high. Therefore, never work around or attempt to service any part of
the exhaust system until it is cooled. Special care should be taken when
working near the catalytic converter. The temperature of the converter
rises to a high level after a short period of engine operation time.
AIR CLEANER INLET
1. Open the engine compartment hood.
2. (MK) Jeep Patriot, Jeep Compass
and (PM) Dodge Caliber vehicles:
Remove the air cleaner inlet in order
to access the battery (Figure 3).
BATTERY
3. (MK) Jeep Patriot, Jeep Compass
and (PM) Dodge Caliber vehicles:
Disconnect and isolate the negative
battery cable from the battery.
Figure 3 – MK/PM Only:
Air Cleaner Inlet
REMOTE BATTERY POST
4. (JC) Dodge Journey and (JS)
Dodge Avenger, Chrysler 200
vehicles: Disconnect and isolate the
negative battery cable terminal from
the remote battery post (Figure 4).
NEGATIVE BATTERY CABLE TERMINAL
Figure 4 – JC/JS Only:
Negative Battery Cable Terminal
Remote Battery Post
Emissions Recall U67 – Catalytic Converter Efficiency
Service Procedure [Continued]
Page 6
UPSTREAM
DOWNSTREAM
5. All vehicles: Disconnect the
upstream oxygen sensor electrical
connector (Figures 3 and 4).
6. (JC) Dodge Journey and (JS)
Dodge Avenger, Chrysler 200
vehicles:
Disconnect
the
downstream oxygen sensor electrical
connector (Figure 5).
UPSTREAM
CONNECTOR
DOWNSTREAM CONNECTOR
Figure 5 – JC/JS Only:
Oxygen Sensor Electrical Connectors
7. Raise and support the vehicle.
UPSTREAM SENSOR
UPSTREAM CONNECTOR
8. (MK) Jeep Patriot, Jeep Compass
and (PM) Dodge Caliber vehicles:
Disconnect the downstream oxygen
sensor
electrical
connector
(Figure 6).
DOWNSTREAM CONNECTOR
DOWNSTREAM SENSOR
Figure 6 – MK/PM Only:
Oxygen Sensor Electrical Connectors
Emissions Recall U67 – Catalytic Converter Efficiency
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Service Procedure [Continued]
9. 2.0L engines, if equipped with an
engine compartment belly pan
remove the belly pan (Figure 7).
BELLY PAN
Figure 7 – Engine Compartment Belly
Pan
10. Apply penetrating oil to the
fasteners that connect the catalytic
converter to the exhaust manifold.
Allow time for penetration while
removing the muffler resonator
pipe assembly (Figure 8).
11. Apply penetrating oil to the band
clamp between the catalytic
converter and the muffler resonator
pipe inlet (Figure 9).
FOUR FASTENERS
EXHAUST MANIFOLD FLANGE
CATALYTIC CONVERTER FLANGE
Figure 8 – Catalytic Converter to
Exhaust Manifold Fasteners
Emissions Recall U67 – Catalytic Converter Efficiency
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Service Procedure [Continued]
12. If equipped, remove the ground
strap from the exhaust system.
MUFFLER RESONATOR
PIPE ASSEMBLY
13. Loosen the band clamp between
the catalytic converter and the
muffler resonator pipe inlet
(Figure 9).
14. Support the muffler resonator pipe
assembly.
CAUTION: Do not use any tools
to remove the rubber support
isolators, remove by hand only.
Soapy water or silicone based
lubricant spray may be used to
assist
with
removal
and
installation of isolators. DO NOT
use a petroleum based lubricant
on the isolators, as damage to the
rubber material can occur.
15. Disconnect the rubber support
isolators
from
the
muffler
resonator pipe assembly supports
(Figures 9 and 10).
RUBBER
SUPPORT
ISOLATOR
BAND CLAMP
CATALYTIC CONVERTER
Figure 9 – Exhaust System
(Photo MK/PM Shown JC/JS Similar)
RUBBER SUPPORT ISOLATORS
16. Remove the muffler resonator pipe
as an assembly.
Figure 10 – Exhaust System
(Photo JC/JS Shown MK/PM Similar)
Emissions Recall U67 – Catalytic Converter Efficiency
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Service Procedure [Continued]
17. Remove and discard the catalytic
converter flange nuts at the exhaust
manifold flange (Figure 11).
FOUR NUTS
EXHAUST MANIFOLD FLANGE
18. Remove the catalytic converter
with oxygen sensors and retain for
core return.
19. Remove and discard the catalytic
converter to exhaust manifold
gasket (Figure 12).
20. Clean the exhaust manifold flange
gasket sealing surface (Figure 12).
CATALYTIC CONVERTER FLANGE
21. Position a new gasket onto the
exhaust
manifold
studs
(Figure 12).
Figure 11 – Catalytic Converter to
Exhaust Manifold Fasteners
EXHAUST MANIFOLD FLANGE
OLD GASKET
(Remove Gasket and Clean Flange)
NEW GASKET
(Install New Gasket)
Figure 12 – Replace Gasket - Catalytic Converter to Exhaust Manifold
Emissions Recall U67 – Catalytic Converter Efficiency
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Service Procedure [Continued]
22. Install the new upstream and
downstream oxygen sensors into
the new catalytic converter.
Tighten the new oxygen sensors to
41 N·m (30 ft. lbs.) (Figure 13).
OXYGEN
SENSORS
23. Loosely attach the new catalytic
converter with oxygen sensors
installed to the exhaust manifold
using new nuts, but do not tighten
the nuts at this time (Figure 11).
24. Loosely install the muffler
resonator pipe assembly to the
catalytic converter.
25. Install the rubber support isolators
to the muffler resonator pipe
supports (Figures 9 and 10).
CATALYTIC CONVERTER
Figure 13 – Catalytic Converter with
Oxygen Sensors Installed
26. Align the exhaust system to
maintain position and proper
clearance with underbody parts.
All support isolators should have
equal load on them. Tighten the new catalytic converter flange nuts to 28 N·m
(21 ft. lbs.) (Figure 11).
27. Tighten the muffler resonator pipe assembly band clamp to 54 N·m (40 ft. lbs.)
(Figure 9).
Emissions Recall U67 – Catalytic Converter Efficiency
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Service Procedure [Continued]
28. If equipped, connect the ground strap to the exhaust system.
29. Check the exhaust system for contact with the body panels. Make the necessary
adjustments, if needed .
30. If equipped: Install the engine compartment belly pan (Figure 1 or 7).
31. (MK) Jeep Patriot, Jeep Compass and (PM) Dodge Caliber vehicles: Connect
the downstream oxygen sensor electrical connector (Figure 6).
32. Position any disconnected oxygen sensor wire harness connectors toward the
engine compartment for easier reach to connect within the engine compartment
after the vehicle is lowered.
33. Lower the vehicle.
34. (JC) Dodge Journey and (JS) Dodge Avenger, Chrysler 200 vehicles: Connect
the downstream oxygen sensor electrical connector (Figure 5).
35. All vehicles: Connect the upstream oxygen sensor electrical connector
(Figures 5 and 6).
36. (JC) Dodge Journey and (JS) Dodge Avenger, Chrysler 200 vehicles: Connect
the negative battery cable terminal to the remote battery post. Tighten the nut
to 28 N·m (18 ft. lbs.) (Figure 4).
37. (MK) Jeep Patriot, Jeep Compass and (PM) Dodge Caliber vehicles: Connect
the negative battery cable to the battery. Tighten the cable clamp nut to 5 N·m
(45 in. lbs.).
38. Proceed to Section B. Update the PCM Software Level.
Emissions Recall U67 – Catalytic Converter Efficiency
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Service Procedure [Continued]
B. Update the PCM Software Level:
NOTE: The wiTECH scan tool must be used to perform this recall. If the
reprogramming flash for the PCM is aborted or interrupted, repeat the
procedure.
1. Install a battery charger and verify that the charging rate provides 13.0 to 13.5
volts. Do not allow the charger to time out during the flash process. Set the
battery charger timer (if so equipped) to continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt
meter may not be sufficiently accurate. Voltages outside of the specified
range will cause an unsuccessful flash. If voltage reading is too high, apply
an electrical load by activating the park or headlamps and/or HVAC
blower motor to lower the voltage.
2. Connect the wiTECH micro pod II to the vehicle data link connector.
3. Place the ignition in the “RUN” position.
4. Open the wiTECH 2.0 website.
5. Enter your “User id” and “Password” and your “Dealer Code”, then select
“Sign In” at the bottom of the screen. Click “Accept”.
6. From the “Vehicle Selection” screen, select the vehicle to be updated.
7. From the “Action Items” screen, select the “Topology” tab.
NOTE: The PCM must be at the latest software calibration level after
completing this recall.
8. From the “Topology” tab, select the “PCM” module icon.
Emissions Recall U67 – Catalytic Converter Efficiency
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Service Procedure [Continued]
9. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU)
Part Number” with the “New ECU Part Number” listed.
➢ If the “Current ECU part Number” is the same as the “New Part
Number”, proceed to Step 15.
➢ If the “Current ECU part Number” is NOT the same as the “New Part
Number”, continue with Step 10.
10. From the PCM tab, select the PCM flash part number. Read the flash special
instructions page. Select “OK” to continue.
11. From the flash ECU agreement page, agree to terms by checking the box.
12. Select “Flash ECU” and then follow the wiTECH screen instructions to
complete the flash.
13. Confirm the software is at the latest available calibration level.
14. Cycle the ignition to the “OFF” position for 30 seconds then back to the
“RUN” position before clearing any DTCs that may have been set in any
module during the flash process. Click “View DTCs”, select “Clear All
DTCs”, click “Continue” and then click “Close”.
15. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
16. Remove the battery charger from the vehicle.
17. (MK) Jeep Patriot, Jeep Compass and (PM) Dodge Caliber vehicles: Install
the air cleaner inlet (Figure 3).
18. Start the engine and inspect for catalytic converter exhaust leaks. Correct any
leaks as necessary.
19. Proceed to Section C. Install the Authorized Modifications Label.
Emissions Recall U67 – Catalytic Converter Efficiency
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Service Procedure [Continued]
C. Install the Authorized Modifications Label:
1. Type or print (with a ballpoint
pen) the necessary information
shown in (Figure 14) onto the
authorized modifications Label.
2. Remove the paper backing from
the clear film on the front of the
authorized modifications label
then carefully apply the clear
film over the front of the
authorized modifications label
(Figure 15).
NOTE:
The
Authorized
Modifications Label should be
located near the Vehicle
Emission Control Information
(VECI) label (Figure 16).
3. Locate the VECI label on the
underside
of
the
engine
compartment hood (Figure 16).
REPLACE CATALYTIC CONVERTER
REPROGRAM POWERTRAIN CONTROL MODULE
RECALL U67
Figure 14 – Authorized Modifications
Label
CLEAR FILM
LABEL
PAPER
BACKING
Figure 15 – Apply Clear Film
VECI LABEL
NOTE: For vehicles missing a
VECI label, locate a flat
protected
area
on
the
underside of the hood to apply
the authorized modifications
label.
4. Clean the surface near the VECI
label with isopropyl alcohol or
equivalent and a soft cloth.
AUTHORIZED MODIFICATIONS LABEL
Figure 16 – Apply Authorized
Modifications Label Near VECI Label
(Specific Vehicle May Look Different)
Emissions Recall U67 – Catalytic Converter Efficiency
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Service Procedure [Continued]
5. Remove the authorized modifications label from its paper backing.
6. Apply the authorized modifications label next to the VECI label (Figure 16).
7. Firmly press and smooth the authorized modifications label to ensure good
adhesion.
8. Close the engine compartment hood.
9. Complete the Proof of Correction Form for California Residents, Section D.
10. Prepare removed catalyst for core return, Section E.
D. Complete Proof of Correction Form for California Residents:
This recall is subject to the State of California Registration Renewal /
Emissions Recall Enforcement Program. Complete a Vehicle Emission
Recall Proof of Correction Form (Form No. 81-016-1053) and supply it to
vehicle owners residing in the state of California for proof that this recall has
been performed when they renew the vehicle registration.
Process Steps to obtain the California Proof of Correction form:
a. Access the “DealerCONNECT” website.
b. Select the “Service” tab.
c. Under the “Publications” heading, select the “ePublishing” link.
d. Sign in using your Dealer Code and Password.
e. Select the “Proof of Correction form”.
Emissions Recall U67 – Catalytic Converter Efficiency
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Service Procedure [Continued]
E. Prepare Catalyst for Core Return:
NOTE: Catalytic converter catalyst must be intact and all pipes must be
completely removed prior to core return. It is not necessary to remove
Oxygen (O2) sensors for catalyst core return.
NOTE: Mopar® will reimburse only 50% of the core deposit on returns that
do not comply with the above requirement.
1. Cut the inlet and outlet pipes off of the catalyst as close to the pipe weld as
possible (Figure 17).
2. Return only the catalyst section for core deposit credit. Discard / recycle the
pipes cut off of the catalyst section (Figure 17).
CUT AT WELD
DISCARD / RECYCLE
RETURN FOR CORE DEPOSIT
DISCARD / RECYCLE
Figure 17 – Remove Pipes from Catalyst for Core Return
For any questions relating to Core Returns
Please call GCRS Customer Service Toll-Free at 866-254-2940
or
Submit your inquiry on Dealer Connect under Parts>Contact Global Core Returns
Emissions Recall U67 – Catalytic Converter Efficiency
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Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid
will be used by FCA to record recall service completions and provide dealer
payments.
Use the following labor operation numbers and time allowances:
Labor Operation
Number
Time
Allowance
Inspection 2.4L ONLY: Compare Engine
Identification Number to VIN
11-U6-7L-81
0.2 hours
Replace the Catalytic Converter and
Inspect PCM Software Level
11-U6-71-82
1.1 hours
Replace the Catalytic Converter and
Reprogram PCM with New Software
11-U6-71-83
1.2 hours
11-U6-71-50
0.1 hours
Related:
Remove pipe from catalyst for core return
up to $3 reimbursement per vehicle for
cutting supplies, bill as NPN
Add the cost of the recall parts package plus applicable dealer allowance to your
claim.
NOTE: See the Warranty Administration Manual, Recall Claim Processing
Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select “Global Recall System” on
the Service tab, then click on the description of this notification.
Emissions Recall U67 – Catalytic Converter Efficiency
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Owner Notification and Service Scheduling
All involved vehicle owners known to FCA are being notified of the service
requirement by first class mail. They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner letter is attached.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner’s name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim
submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip
code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that
was obtained from the Department of Motor Vehicles of various states. Use of this information
is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please
contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
This notice applies to your vehicle,
[Model Year and Model]
IMPORTANT EMISSIONS RECALL
VIN XXXXXXXXXXXXXXXXX
Catalytic Converter Efficiency
U67
Dear [Name],
LOGO
FCA US LLC, has determined that certain [2011-2016 Model Year (JC) Dodge Journey, 2011-2014
Model Year (JS) Dodge Avenger, Chrysler 200, 2011-2016 Model Year (MK) Jeep Compass, Jeep Patriot,
2011 and 2012 Model Year (PM) Dodge Caliber] vehicles equipped with a 2.0L or a 2.4L engine
may release air pollutants which exceed Federal and California regulations/standards.
VEHICLE PICTURE
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler /
Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner’s Companion App.
QR Code
Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Emissions Recall
U67
WHY DOES MY VEHICLE NEED REPAIRS?
The Catalytic Converter on your vehicle [1] may exceed NOx (Oxides of Nitrogen) emission
level standards due to loss of Catalytic Converter efficiency due to the combination of precious
metal usage, washcoat technology and sulfur levels in the fuel.
HOW DO I RESOLVE THIS IMPORTANT EMISSIONS ISSUE?
FCA will repair your vehicle free of charge (parts and labor). To do this, your dealer will replace
the Catalytic Converter and update the software level on the Powertrain Control Module (PCM).
In addition, your dealer will require your vehicle for proper check-in, preparation, and checkout during your visit. Your time is important to us; please be aware that these steps may require
more time. The estimated repair time is two hours. We recommend that you schedule a service
appointment to minimize your inconvenience. Please bring this letter with you to your
dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
CALIFORNIA RESIDENTS
The State of California requires the completion of emission recall repairs prior to vehicle
registration renewal. Your dealer will provide you with a Vehicle Emission Recall Proof of
Correction Form after the Emission Recall service is performed. Be sure to save this form since
the California Department of Motor Vehicles may require that you supply it as proof that the
Emission Recall has been performed.
In order to ensure your full protection under the emissions warranty provisions, it is
recommended that you have your vehicle serviced as soon as possible. Failure to do so could
be determined as lack of proper maintenance of your vehicle.
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [2]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.