A8723382068460_2
Service Bulletin Details
Public Details for: A8723382068460_2
Models from 9999
9999 AUDI AUDI |
Models from 2022
Models from 2021
Models from 2020
Technical Service Bulletin 87 Air conditioning does not cool - P053000, P251500 stored in C5 87 23 38 2068460/2 January 31, 2023. Supersedes Technical Service Bulletin Group 87 number 22-35 dated November 9, 2022, for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment All Not Applicable A6, A6 allroad, S6, A7, S7, A8, S8, e-tron Sportback 2020 – 2022 quattro, Q5, SQ5, SQ7, Q8, SQ8, and RS Q8 A8 e quattro 2020 – 2021 RS 6 Avant, A7 e quattro, RS 7, etron quattro, Q5 2021 – 2022 e quattro, Q5 Sportback, and SQ5 Sportback e-tron S quattro, e-tron GT, and RS e-tron GT 2022 Condition REVISION HISTORY Revision Date Purpose 2 - Revised Warranty (Change to max time allowed for GFF) 1 11/09/2022 Initial publication Customer states: The air conditioning system does not cool the cabin. This condition may be intermittent in nature. Workshop findings: The symptom is confirmed. One or both of the following DTCs are stored in Thermal management, J1024 (address word 00C5): • DTC P053000 – Air conditioning system pressure sensor electrical fault. • DTC P251500 – Refrigerant pressure sensor 2 electrical fault. Page 1 of 5 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Technical Background A failure of the sensor electronics causes a loss of pressure evaluation. The sensor with base part number 4M0959603 and a build date before the date Calendar Week 31, 2021 is at issue (G395 / G827). Production Solution An improved sensor has been implemented in production. Service 1. Should the vehicle present with the symptom profile described in this TSB inspect and/or replace all of the pressure sensors in the refrigerant circuit that are of the base part number 4M0959603 and have a build date before Calendar Week 31, 2021. Each model for which this TSB appears will have between 1 and 3 of this type of sensor installed at various positions in the refrigerant circuit, either on the low or high pressure sides of the circuit (G395 / G827). 2. Inspect the markings on the sensor to determine if the sensor has been previously replaced with an improved sensor produced after Calendar Week 31, 2021. Figure 1 shows the locations of the markings and their interpretation. In this example, while the sensor is an ‘E’ index sensor, contains a green dot on the connector housing and a laser marking on the aluminum housing the build date of the sensor is before Calendar Week 31, 2021, and would require replacement. Figure 1. Pressure and temperature sensor markings and build date. 3. A sensor with index ‘E’, produced after Calendar Week 31, 2021, has a green dot on the connector housing, and has a laser marking on the aluminum housing is of the improved type and need not be replaced. Page 2 of 5 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 8757 Damage Code: 0040 Labor Operations: A6 / A7: Pressure switches (both) 8757 1900 remove and reinstall See SRT with associated operations Refrigerant drain and fill 8703 1750 See SRT with associated operations Pressure switches (both) 8757 2093 remove and reinstall See SRT with associated operations Refrigerant drain and fill 8703 1750 See SRT with associated operations 8757 1950 See SRT with associated operations Q7 / Q8: A8: PHEV: Pressure switch (G395) remove and reinstall -OR Not PHEV: 8757 1900 See SRT with associated operations 8703 1750 See SRT with associated operations 7007 1900 See SRT with associated operations Pressure switches (G395) remove and reinstall Refrigerant drain and fill e-tron GT: Storage compartment remove and reinstall Page 3 of 5 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Wheel remove and reinstall 4405 1951 See SRT with associated operations Cross brace remove and 5069 1960 reinstall See SRT with associated operations Disable HV system voltage deactivated and activated 9310 8302 See SRT with associated operations Wiper motor remove and 9215 1950 reinstall See SRT with associated operations Pressure switches (all 3) 8709 2099 remove and reinstall 190 TU Refrigerant drain and fill 8703 1750 See SRT with associated operations Pressure switches (both) 8709 1901 remove and reinstall See SRT with associated operations Refrigerant drain and fill See SRT with associated operations Q5: 8703 1750 e-tron: Diagnostic Time: Pressure switches (all 3) 8709 2099 remove and reinstall 190 TU Refrigerant drain and fill 8703 1750 See SRT with associated operations GFF 0150 0000 Time stated on the diagnostic protocol (Max 50 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU As per TSB 2068460/2 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Page 4 of 5 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity 4M0959603E 1-3 Pressure and temperature sensor Additional Information All parts and service references provided in this TSB (2068460) are subject to change and/or removal. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 5 of 5 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.