SSM71861
Service Bulletin Details
Public Details for: SSM71861
Unable to login to sdd - recommended topix browsers screen is displayed.
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Models from 2023
| 2023 JAGUAR F-TYPE |
Models from 2022
| 2022 JAGUAR F-TYPE |
Models from 2021
| 2021 JAGUAR F-TYPE |
Models from 2020
| 2020 JAGUAR F-TYPE |
Models from 2019
| 2019 JAGUAR F-TYPE |
Models from 2018
| 2018 JAGUAR F-TYPE |
Models from 2017
| 2017 JAGUAR F-TYPE |
Models from 2016
| 2016 JAGUAR F-TYPE |
Models from 2015
| 2015 JAGUAR F-TYPE |
Models from 2014
| 2014 JAGUAR F-TYPE |
| 2014 JAGUAR XK |
Models from 2013
| 2013 JAGUAR XK |
Models from 2012
| 2012 JAGUAR XK |
Models from 2011
| 2011 JAGUAR XK |
Models from 2010
| 2010 JAGUAR XK |
Models from 2009
| 2009 JAGUAR XJ |
| 2009 JAGUAR XK |
Models from 2008
| 2008 JAGUAR X-TYPE |
| 2008 JAGUAR XJ |
| 2008 JAGUAR XK |
Models from 2005
| 2005 JAGUAR S-TYPE |
| 2005 JAGUAR X-TYPE |
| 2005 JAGUAR XJ |
Models from 2004
| 2004 JAGUAR S-TYPE |
| 2004 JAGUAR X-TYPE |
| 2004 JAGUAR XJ |
Models from 2003
| 2003 JAGUAR S-TYPE |
| 2003 JAGUAR X-TYPE |
| 2003 JAGUAR XJ |
Models from 2002
| 2002 JAGUAR S-TYPE |
| 2002 JAGUAR X-TYPE |
| 2002 JAGUAR XJ |
Models from 2001
| 2001 JAGUAR S-TYPE |
| 2001 JAGUAR XJ |
Models from 2000
| 2000 JAGUAR S-TYPE |
| 2000 JAGUAR XJ |
Models from 1999
| 1999 JAGUAR S-TYPE |
| 1999 JAGUAR XJ |
Models from 1998
| 1998 JAGUAR XJ |
TOPIx - SSM71861 - Unable to Login to SDD - Recommended TOPIx browsers screen is... Page 1 of 1 Reference SSM71861 Models XK / X150 F-TYPE / X152 X-TYPE / X400 XK / X100 S-TYPE / X200 XJ / X351 XF / X250 XJ / X350 XJ V8 / X308 Title Unable to Login to SDD - Recommended TOPIx browsers screen is displayed. Category Diagnostic Software Hardware Last modified 21-May-2014 00:00:00 Symptom 000101 Diagnostic Concerns Content Issue: Unable to Login to Symptom Driven Diagnostics (SDD) - Recommended TOPIx browsers screen is displayed. Cause: Compatibility View Settings are switched on for SDD machines which have been updated from DVD 129 or below. Action: Complete the following: 1. Open Internet Explorer 2. Go to 'Tools' tab 3. Select 'Compatibility View Settings' 4. Un-tick 'Display intranet sites in Compatibility View’ 5. Un-tick 'Display all websites in Compatibility View’ 6. If ‘localhost’ is listed within ‘Websites you’ve added to Compatibility View:’ Select ‘Localhost’ and select ‘Remove’. 7. If ‘jlrext.com’ is listed within ‘Websites you’ve added to Compatibility View:’ Select ‘jlrext.com’ and select ‘Remove’. 8. Close all Internet Explorer windows 9. Login in to SDD 10. SDD should now login successfully 11. If still unable to login to SDD submit a Diagnostic Report http://topix.jaguar.jlrint.com/topix/service/archive/479221/index 6/3/2014