A3923532043144_9

Technical Service Bulletin
39 All-wheel drive coupling does not work, DTC C111204 stored in the all-wheel drive control module or
fuse SC44 blown
39 23 53 2043144/9 April 10, 2023. Supersedes Technical Service Bulletin Group 39 number 22-46 dated
February 9, 2022, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
TT, TTS, and TT
2013 – 2019
Roadster
TTS Roadster
2013 – 2015
TT RS
2013
2018 – 2019
A3, A3 Cabriolet,
2015 – 2019
S3, and Q3
RS 3
2017 – 2019
Condition
REVISION HISTORY
Revision
Date
Purpose
9
-
Revised Service (Changed Verbiage of Figure 1)
Revised Warranty (Added labor operation for Fuse SC44)
8
02/09/2022
Revised Title (Added Fuse SC44)
Revised Condition (Added Fuse SC44 information)
Revised Service (Added Fuse SC44 information)
7
07/13/2020
Revised header (Added Model Years 2016 through 2019)
Revised Required Parts and Tools (Updated Model Years in Parts Table)
Customer states:
One or both of the following issues are present:
• All-wheel drive does not work.
• The EPC warning lamp is illuminated.
Workshop findings:
The following DTC is stored in the all-wheel drive control module, J492 (address word 0022):
• DTC C111204 (All Wheel Drive clutch pump faulty).
Page 1 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Or
There is no communication with the all-wheel drive control module, J492 (address word 0022) and fuse SC44 is
blown.
Technical Background
There is an internal leak in the hydraulic pump.
Production Solution
Improved hydraulic pump.
Service
1. Before proceeding, confirm that the issue matches the Condition exactly.
2. If Fuse SC44 is blown, replace the fuse and continue.
3. Confirm that the propeller shaft from the transmission to the differential is transmitting power to the rear
differential.
4. Replace the BorgWarner™ clutch pump according to the Elsa Repair Manual.
5. Replace the high-performance oil for the Borg Warner™ clutch according to the Elsa Repair Manual.
6. Perform all-wheel drive basic settings
Note:
The final drive and the BorgWarner™ clutch have
separate oil circuits. Refer to ETKA for information on
which oil to use, and refer to the Elsa Repair Manual
for draining and filling information.
• The BorgWarner™ clutch uses high-performance oil
for clutches, and the final drive uses gear oil.
• The image on the right (Figure 1) shows the correct
drain and fill plugs.
Figure 1. Drain plug for BorgWarner clutch oil (A), oil
filler plug for BorgWarner clutch oil (B), gear oil drain
plug (C), and oil filler plug for gear oil (D).
Warranty
Page 2 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Type:
• 110 up to 48 Months/50,000 miles
• G10 for CPO vehicles – Verify Owner
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
3994
Damage Code:
0040
Labor Operations:
Pump for AWD remove + reinstall
3994 1900
See SRT
Replace Fuse SC44 (If necessary)
3994 0199
15TU
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 70
TU)
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Diagnostic Time:
As per TSB 2043144/9
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
TT Model Years 2013-2014
0AY598549A
Repair kit for primer pump
01
TT and A3 Model Years 2015-2019
0CQ598549
Repair kit for primer pump
01
Q3 MY 2015
Note: Requires a check of the currently installed part!
0AY598549A
Or
Repair kit for primer pump (Check the installed part # and order the
correct replacement part)
01
Page 3 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
0CQ598549
Q3 MY 2016-2019
0CQ598549
Repair kit for primer pump
01
All Vehicles
G 060175A2
High-performance oil for all-wheel drive coupling
01
N 90281802
Seal bolt
01
N 10720201
Bolt with polygon socket head
01
N 91082701
Bolt with hex socket head
01
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA
See ETKA
Fuse SC44 (If needed)
See ETKA/ELSA
Additional Information
All parts and service references provided in this TSB (2043144) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 4 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.