TJ27316

VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
Keyless Drive receiver issues (short remote control range, key messages)
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 27316.7.1
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2017-08-21
2017-08-29
FUNC GROUP:
FUNC DESC:
3669
Miscellaneous
Page 1 of 6
“Right first time in Time”
Attachment
File Name
External_Antennas.jpg
Keyless_Remote_Receiver.jpg
Keyless_Remote_Receiver_2.jpg
File Size
0.0554 MB
0.0316 MB
0.0269 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
124
134
135
136
155
156
Gear
Steer
Model Year
2013-2015
2013-2015
2013-2015
2013-2015
2013-2015
2013-2015
Plant
Chassis range
-
Struc Week
Range
201220-201508
201220-201508
201220-201508
201220-201508
201220-201508
201220-201508
CSC Customer Symptom Codes
Code
XM
UH
VZ
IV
XI
3T
1K
Description
Alarm/Other alarm problems
Locking/unlocking/Central locking does not work
Locking/unlocking/Other central locking problems
Text window and warning symbol/Text message
Remote control/Does not work
Doors/Hard to open/From the outside
Tailgate/trunk lid/Automatic opening/closing does not work
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2017 VOLVO CAR USA, LLC
Technical Journal 27316.7.1
VST Operation Number
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Text
DESCRIPTION:
*TJ updated only for model addition
KVM = Keyless Vehicle Module
RKE = Remote Keyless Entry
TRX = Transmitter Receiver
This journal contains additional fault tracing information for issues with the Keyless Drive function.
P3 vehicles with Keyless Drive may experience intermittent or permanent problems with the receiver
causing one or more of the following symptoms:
1. Short range when using the remote control buttons; the customer needs to be very close to the
vehicle instead of the normal range of up to 20 meters (60’).
2. “Car Key Not Found” message during failed start attempt.
3. “Key Removed From Car” message when the car is running and a door is open and closed.
4. Short range when using the keyless unlocking/locking function. The remote control must be very
close to the vehicle to unlock/lock the car instead of the normal range of up to 1.5 meters (5’).
In the case of a permanent fault, DTC KVM-U201F13 may be set.
Note that if a Keyless Drive remote control is kept together with a mobile phone in a pocket or a
purse, the signals to the vehicle may be blocked. They should be kept at least 10-15cm (4-6”) apart as
described in TJ 24016.
SERVICE:
It is helpful to have both remote controls before fault tracing Keyless Drive symptoms.
Symptoms 1, 2 and 3:
Test if the symptom occurs with both remote controls. If so, then the fault is likely in the remote
receiver. If the symptom occurs with only one remote control, the fault is likely in the remote control.
Symptom 4:
Test the function with both remote controls at all 3 external antennas (right, left and rear).
If both remote controls have short range at more than one antenna, the fault is likely in the remote
receiver.
If the range is short with only one remote control or at only one external antenna the fault is probably
not in the remote receiver. Fault trace accordingly.
Page 2 of 6
2017-08-29
Technical Journal 27316.7.1
Keyless Drive remote receiver description:
The component is located on top of the headliner directly above the rear seat and is referred to as:
- ‘4/119 TRX’ in the wiring diagram
- ‘Receiver 30682115’ in the VIDA parts catalogue
- ‘Receiver lock system keyless entry RKE’ in the VIDA repair instructions and Design and Function
VEHICLE REPORT:
N/A
To view TJ attachments continue to next page. This TJ has 3 attachments.
2017-08-29
Page 3 of 6