037012R
Service Bulletin Details
Public Details for: 037012R
This bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area.
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ATTENTION: GENERAL MANAGER PARTS MANAGER CLAIMS PERSONNEL SERVICE MANAGER q q q q IMPORTANT - All Service Personnel Should Read and Initial in the boxes provided, right. SERVICE BULLETIN APPLICABILITY: Legacy and Outback 2000-2009MY w/ 5MT NUMBER: 03-70-12R Forester 1999MY and Later w/ 5MT DATE: 12/13/12 Impreza (Including WRX) 1999MY and Later w/ 5MT REVISED: 05/22/13 SUBJECT: Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts INTRODUCTION This Bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area. In cold temperatures, thermal contraction causes shrinking of the transmission case. In high temperatures, expansion of the case occurs. These temperature changes affect the amount of preload on the transfer driven shaft bearings. In some rare cases, when preload is very near the limit of specification combined with unusual driving conditions, this thermally-induced pre-load change may cause damage to the bearings and result in the sound heard by the customer. A change has been made to the extension case and a new “Dish Plate” added. The machining depth of the extension case has been increased to accommodate the new dish plate. When used along with a selective thrust washer, the spring tension of the dish plate helps to maintain a consistent amount of pre-load on these bearings throughout varying temperature conditions. Transfer driven shaft bearing (front) Transfer driven shaft bearing (rear) Dish plate (New part) Thrust washer Transfer driven shaft bearing (rear) outer race Continued... CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Bulletin Number: 03-70-12R; Date: 05/22/13 SUBARU OF AMERICA, INC. IS “ISO 14001 COMPLIANT” The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Page 1 COUNTERMEASURE IN PRODUCTION The chart below indicates the starting vehicle identification numbers (VINs) when the new parts were incorporated in to production. MODEL TYPE STARTING VIN NUMBER 4-Door 5-Door 4-Door 5-Door DG424937 DG007208 DG212655 DG007203 DG213327 Forester Impreza WRX PART INFORMATION NEW PART NUMBER 32130AA350 31668AA250 806322080 806330120 DESCRIPTION EXT COMPL PLATE-DISHED ROLL BRG 22X56X17 ROLL BRG 30X62X17 OLD PART NUMBER 32130AA330 n/a 806322050 806330110 INTERCHANGEABILITY NOTES New to Old ONLY n/a New to Old ONLY New to Old ONLY After T/M# 712031 T/M# 712031 and before NOTE: When replacing the extension case, the output oil seal, p.n. 806735210 must be replaced. If the transmission number is prior to 5588478, and you are replacing the extension case, shorter case bolts, p.n. 800610940, (quantity 9) must also be installed due to the thinner retaining bolt boss areas of the replacement extension case (16mm vs. 20mm) as shown in the photos below. Continued... Bulletin Number: 03-70-12R; Date: 05/22/13 Page 2 SERVICE PROCEDURE / INFORMATION • See Service Bulletin 03-68-12R for special tool information and a required bearing prelubrication procedure (shown below) related to this repair. Transfer Driven Gear Rear Roller Bearing Front Roller Bearing Put 1g (0.035oz) of grease on both roller bearings then rotate the shaft in the outer races to distribute it evenly. IMPORTANT: If the transfer driven shaft bearings are damaged or failed, thoroughly clean and inspect all the internal components of the transmission before reassembly. In very severe cases where metal contamination damage is extensive, transmission assembly replacement may be required. If within the warranty coverage period, completion of an Assembly Repair vs. Replacement worksheet is required. • Follow the procedures in the applicable Service Manual for removal and replacement of the extension case. NOTE: Both outer races of the transfer driven shaft bearings are hand-fit to their bores and are not press-fit. Turning the outer races slightly will make their installation easier. MEASUREMENT PROCEDURE • Measure height “W” between transfer case sealing surface and taper roller bearing outer race on the transfer driven gear. Continued... Bulletin Number: 03-70-12R; Date: 05/22/13 Page 3 • With the bearing outer race, dish plate and thrust washer removed, measure depth “X” of the bearing bore of the extension case. • Calculate the required thrust washer thickness “T” using the revised formula below: T= X - W - (1.715 to 1.765 mm (0.0686 to 0.0706”)). NOTE: This formula has been revised from the formula shown in the Service Manual to work with the new dish plate and extension case assembly. • Select the thrust washer with the closest value from the following table: Continued... Bulletin Number: 03-70-12R; Date: 05/22/13 Page 4 • Once the proper thrust washer has been selected, assemble the new extension case as shown in the illustration below. NOTE: the metal dust cover is a reusable part. CAREFULLY remove and transfer it to the new extension case after installing a new output oil seal. (A) Bearing outer race (B) Dish Plate Painted (concave) side faces the thrust washer (C) Thrust washer (D) Extension case • Install a new output oil seal before transferring the original metal dust cover over to the new extension case. • Follow the procedure in the applicable Service Manual for re-installation of the new extension case assembly to the transfer case. WARRANTY / CLAIM INFORMATION For vehicles within the Basic New Car Limited Warranty period, refer to the Subaru Labor Time Guide available on Subarunet for claim submission information. Bulletin Number: 03-70-12R; Date: 05/22/13 Page 5