Edition19

A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the ElsaWeb
Newsletter section in the Technician References menu.
Edition 19: January 14, 2013
Content
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Elsa News and Updates
Feedback Corner
Technical Bulletins
Tech Tips
Campaigns
Updates
Repair Manuals
Wiring Diagrams
Suggestions
Elsa News and Updates
ElsaWeb users will soon see a new pop-up messaging feature when first logging in to ElsaWeb
called “Elsa News and Updates.” The feature’s purpose is to display important communications,
such as system outages, as well as provide links to different topics and archived messages. This
feature also may be used for asking a survey question to help the Service Information Team gain
valuable feedback.
The messaging feature will be fully controllable. You can jump to topics, view archived
messages, and close the feature at any time. Additionally, the feature will timeout after several
minutes of inactivity or will close after a set number of minutes. If the feature closes before you
have the chance to read its contents, you can view the information on ServiceNet.
The new Elsa News and Updates messaging feature is another way that the Service Information
Team is helping you keep informed of all things having to do with ElsaWeb.
Feedback Corner
This week’s feedback is from Josh, regarding a 2001 Passat Repair Manual. He states:
"It seems the directions are out of order. The Repair Manual states insert tensioning bolt (Torx
50) and torque the nut to 40nm before inserting the universal joint on to steering pinion."
This feedback was reviewed by the Service Information Team and the Repair Manual was
updated to correct the error. We really appreciate you sending in feedback to help improve the
quality of the repair information.
Feedback Status
New
Completed
To Factory
17
17
31
*Please note that this feedback feature is not the place to obtain technical assistance on Volkswagen vehicles, or to
report potential issues you may have experienced with a vehicle. If you require assistance in repairing or diagnosing a
vehicle issue, or wish to report a technical issue, please create a Volkswagen Technical Assistance ticket and contact the
Volkswagen Technical Helpline at (800)-678-2389.
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Technical Bulletins
91-13-01 - RNS 850 Radio Software Update (2031434)
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Touareg
2012–2013
All
All
All
All
Continual improvements to RNS 850 software provides solutions to issues experienced in the field.
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Tech Tips
Currently, the Service Information Team is working to move the Tech Tips to ElsaWeb. The Team
has transferred the majority of the 2006–2012 Tech Tips to ElsaWeb and is continuing to work
to transfer all Tech Tips over the next few months. The Team thanks you for your patience during
this transition.
00-13-01TT - VW Technician Helpline VTA Case Attachments for Missing Buypack
Components during Market Introduction Period
Model(s)
Year
Eng. Code
Trans. Code
Beetle Convertible
2013
All
All
Jetta Hybrid
2013
All
All
When opening a VW Technician Helpline VTA case for missing buypack components during the
market introduction period, be sure to include a readable picture of the inventory label on the
buypack (shown in picture below), as well as a picture that shows the complete buypack. If possible,
identify missing components and take pictures before opening buypack.
01-13-01TT - Scan Tool Brand Software
Model(s)
Year
Eng. Code
Trans. Code
Jetta Hybrid
2013
All
All
When performing Guided Fault Finding diagnosis on 2013 Jetta Hybrid vehicles, be advised that
VAS-PC Volkswagen brand software must be 19.19.00 or higher. Additionally, be aware that ODIS
software 1.1.2 does not support Jetta Hybrid.
57-11-08TT - Remote Lock Function Inoperative After Electronic Steering Column Lock (ESCL)
Update or Replacement
Model(s)
Year
Eng. Code
Trans. Code
Golf
2011–2013
All
All
GTI
2011–2013
All
All
EOS
2011–2013
All
All
Jetta
2011–2013
All
All
Tiguan
2011–2013
All
All
Passat
2012–2013
All
All
Beetle
2012–2013
All
All
For concerns where the remote will unlock the doors but will not lock the doors or arm the alarm,
check if the Electronic Steering Column Lock has either been replaced or updated recently. If you
suspect that the Steering Column Lock has either been replaced or updated recently, check the
coding in the ESCL to ensure that it is correct. This can be performed through either GFF, under
address 2B, or through SVM by selecting 2B under the code control module selection.
93-12-01TT - Drive Motor Position Not Learned, Fault P0C4E/P0C4E00
Model(s)
Year
Eng. Code
Trans. Code
Jetta Hybrid
2013
All
All
The drive motor position will need to be relearned after DTC codes have been cleared in AW 01
(Engine), 51 (Electric drive), or 8C (Hybrid battery energy management), if the battery has been
disconnected, or if a recharge of the 12 volt battery has taken place.
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Campaigns
69I9 - Revision – Leather Sport SeatsPassenger Occupant Detection System Control Module
(J706)
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range From
VIN Range To
Beetle
2012–
2013
All
All
3VW_ _ _
AT_CM627280
3VW_ _ _
AT_DM800109
Vehicles equipped with leather sport seats have been built with an incorrectly coded Passenger
Occupant Detection System Control Module (J706) in the right front passenger location.
64C9 2012 – Front Window Motors
Model(s)
Year
Eng.
Code
Trans.
Code
Beetle
2012–
2013
All
All
VIN Range From
VIN Range To
3VW_ _ _AT_CM500171 3VW_ _ _AT_DM621134
Some Beetle customers have reported problems with the operation of the front windows in their
vehicle. We have identified the window motors installed in production as the cause of these
problems.
97U3 - Revision - Inspect Front Seat Side Impact Airbag Connectors & Install Wiring Harness
Kit(s), if Necessary
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range From
VIN Range To
Rabbit/R32/ GTI
2006–
2007
All
All
WVW_ _
_1K_6W018238
WVW_ _
_1K_7W189959
Jetta/Jetta Wagon
2005–
2007
All
All
3VW_ _
_1K_5M600049
3VW_ _
_1K_7M124448
Eos
2007–
2008
All
All
WVW_ _
_1F_7V000073
WVW_ _
_1F_8V000386
Passat/Passat
Wagon
2006–
2007
All
All
See Campaign
See Campaign
Resistance variance within a front seat side impact airbag connector can cause the airbag indicator
light on the instrument panel to come on and stay on, even though the side impact airbag system is
functioning normally.
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Updates
No new Updates in ElsaWeb.
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Repair Manuals
Elsa Name
Model
Book Updated
Reason
162,1K2,1K5,AJ5
Jetta 2011>
Jetta 2005–
2010
Jetta
Sportwagen
2010>
Heating, Ventilation and
Air Conditioning
Feedback# 720743,
585045, 626106,
631739
162,1K2,5C1,5C7,5K1,AJ5
Jetta 2011>
Beetle 2012>
Jetta 2005–
2010
Golf, GTI
2010>
Jetta
Sportwagen
2010>
Generic Scan Tool
Feedback# 726726
162,5C1,5C7
Jetta 2011>
Beetle 2012>
Generic Scan Tool
Feedback# 684212
3B
Passat 2001–
2005
Generic Scan Tool
Feedback# 721779
3C2,3C5
Passat 2006–
2010
Electrical Equipment
Feedback# 616783
5C1,5C7
Beetle 2012>
Wheel and Tire Guide
Factory Update
7B1
Routan 2009>
Communication
Electrical Equipment
Correction
7P5
Touareg 2011>
Wheel and Tire Guide
Factory Update
A32
Passat 2012>
Heating, Ventilation and
Air Conditioning
Correction
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Wiring Diagrams
No new Wiring Diagrams in ElsaWeb.
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Suggestions:
Please send comments or suggestions to: [email protected]
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© 2012 Volkswagen of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted
to other sites, without the prior expressed written permission of the publisher.