A6923922063398_3

Technical Service Bulletin
69 Seat belt is hard to latch in the belt buckle
69 23 92 2063398/3 June 30, 2023. Supersedes Technical Service Bulletin Group 69 number 21-72 dated
October 12, 2021, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All Audi Vehicles
2018 - 2025
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header (Add model years)
2
10/12/2021
Revised header (Added Model Year 2023 and corrected an Elsa display
issue)
1
05/18/2021
Initial publication
Customer states:
• The seat belt is hard to latch or cannot be latched in the belt buckle.
Workshop findings:
• The customer concern can be confirmed/duplicated.
Technical Background
Most belt buckles analyzed for this concern show evidence of outside influence. Foreign objects, traces of sticky
fluids, and damage caused by third parties have been identified.
Foreign objects, sticky fluids, and damage can prevent the belt buckle from latching properly. As a result, the seat
belt is hard to latch or cannot be latched in the belt buckle.
Production Solution
Not Applicable
Service
1. Check for foreign objects and/or traces of fluid spills inside the belt buckle.
Page 1 of 2
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
2. Check for mechanical damage to the belt buckle caused by outside influence such as a seat belt adapter
(dummy clip).
Claims for replaced parts will not be reimbursed.
Warranty
This damage is due to outside influence and is not covered by any Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2063398) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 2 of 2
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.