911313

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Beetle, Eos,
Jetta Wagon,
Passat, Tiguan,
Touareg
2005-2010
All
All
All
All
All except
Routan
2011-2013
All
All
All
All
Condition
91 13 13 May 31, 2013 2023490 Supersedes T.B. V911130 dated October 6, 2011 to include additional model
year applicability.
Antenna Diagnosis Overview
Technical Background
To provide an overview of:
• Antenna Connector Colors
• Coaxial Cable Information
• Model / Radio Antenna Locations
• AM/FM Diagnosis
• Satellite Radio Diagnosis
• Navigation (GPS) Diagnosis
• Diagnostic checks with Digital Volt Meter (DVOM)
Tip:
For older vehicles, see Technical Bulletin 2010411 Radio, Reception Diagnosis.
Production Solution
Not applicable.
Page 1 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
Tip:
Roof mounted antenna that contain satellite radio or satellite radio / GPS functionality are referred to as “shark
fin” antennas compared to a standard roof mount antenna base & mast.
Antenna Connector Colors
The connectors of antenna cables are color coded for easy reference.
Tip:
Antenna module coaxial cable connectors may not use standard color coding.
Color
Description
White
AM / FM Functionality
Tan
FM Functionality
Green
• Satellite Radio Functionality
• Service Replacement Coaxial Cable
Dark Brown
• 2 antenna lead for external satellite module. Only
applies to MY 2005/2006 vehicles with two lead
system
Blue
GPS / Navigation Functionality
Grey
Remote Control Central Locking (Touareg option only)
Red
Phone Functionality - Not used in U.S. / Canada
nd
Page 2 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Coaxial Cable Information
• Service replacement coaxial cables are universally keyed, meaning you can use them on any type of antenna
connector MY 2005.5 and newer (except NB/NBC).
Tip:
Certain models will need a 90 degree adapter to clear the back of the dash.
• Use PN 000098710 when GPS, Satellite or single lead
antenna system coaxial cable is being replaced.
PN 000098710
• Use PN 000098713 when a dual lead AM/FM1/FM2 coaxial
cable is being replaced at the radio side. Radios that use
this cable style include RNS 510, RNS 315, RCD 510 and
RCD 310.
PN 000098713
Page 3 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Tip:
Clicking on the camera icon -arrow- in EKTA shows pictures
of the various antenna adapters.
• Coaxial cables must be ordered by length.
• Always install from the rear of the vehicle to the front of the vehicle. This allows extra length to be tucked away
behind the radio.
• In ETKA, replacement cables are found in the general section, illustration 035-20. As seen below.
• In vehicles equipped with an external satellite module, the coaxial cable runs from the antenna to the module.
Model / Radio Antenna Locations
Beetle (2013) / Passat Sedan (2012 - 2013)
Radio Antenna System Components
• Antenna – Rear Glass
• Right Side Antenna Booster (AM/FM1)
• Left Side Antenna Booster (FM2)
•
• Shark Fin Antenna
• Satellite (if equipped)
• GPS (if equipped)
Page 4 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Jetta Sedan (2011-2013)
Radio Antenna System Components
• Antenna – Rear Glass
• Right Side Antenna Booster (AM/FM1)
• Left Side Antenna Booster (FM2)
Tip:
For complaints of complete loss of AM or AM/FM,
verify the cold solder joints on the rear glass are
good.
•
• Shark Fin Antenna
• Satellite (if equipped)
• GPS (if equipped)
Touareg (2011-2013)
RCD 550 / RNS 850 Radio Antenna System Components
Shark Fin Antenna
Satellite Radio / GPS (if equipped)
Rear Left Side Glass
AM/FM1
Rear Right Side Glass
FM2
Left Side Antenna Booster
AM/FM1
Right Side Antenna Booster
FM2
Page 5 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Jetta Sedan (2005.5-2010), Passat Sedan (2006-2010), Rabbit / GTI (2006-2009)
Note:
Excludes entry level radio with antenna mast. See section RCD-210 (Premium 7 Low) MY 2005.5-2010.
Radio Antenna System Components
• Antenna - Rear glass
• Antenna Module
• GPS Antenna (if equipped)
Tip:
Antenna module must make good contact with rear
window or diminished reception will occur.
•
Shark Fin Antenna
• Satellite radio only
External Satellite Module
• Jetta sedan - Located under rear shelf
• Passat sedan - Located in right rear of hatch
compartment behind trim panel.
• Rabbit/GTI - Located under passenger front seat
Page 6 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Passat Wagon (2007-2010)
Radio Antenna System Components
• Left Side Glass Antenna (FM2)
• Left Side Antenna Booster (FM1)
• Right Side Glass Antenna (AM/FM1)
• Right Side Antenna Booster (AM/FM1)
•
Shark Fin Antenna
Satellite - RCD-510, Premium 7
Satellite / GPS RNS-510, MFD2
Note:
RCD-510, RNS-510 satellite coaxial cable routes
directly from shark fin antenna to radio.
External Satellite Module
Located in right rear of hatch compartment behind trim
panel.
Page 7 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Jetta SportWagen (2009-2013), Golf Wagon (2010-2013)
Note:
Excludes entry level radio with antenna mast. See section RCD-210 (Premium 7 Low) MY 2005.5-2010.
Antenna System Components
2009
2010+
AM/FM1/Sat/GPS - RNS-510
Sat/GPS - RNS-510
AM/FM1/Sat - Premium 7
Sat - RCD-510
Attaches to shark fin
Not applicable
Left Side Glass Antenna
No reception functionality
FM2
Left Side Glass Booster
Not applicable
FM2
Right Side Glass Antenna
FM2
AM/FM1
Right Side Glass Booster
FM2
AM/FM1
Shark Fin Antenna
Antenna Mast
External Satellite Module
Located under passenger front seat (Premium 7 only)
Golf / GTI (2010-2013)
Radio Antenna System Components
• Antenna - Rear Glass (R11)
• AM/FM1 Module - R109
• FM2 Module - R108
Note:
MY 2010 RCD-210 radio does not have a FM2
module.
• AM Filter - R177
• FM Filter - R178
• FM Filter - R179
•
Tip:
R178 & R179 are used for rear window heating
Shark Fin Antenna
• Satellite
• GPS (if equipped)
Page 8 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
CC (2009-2013)
Radio Antenna System Components
• AM/FM1 Module - R109
• FM2 Module - R108
• FM Filter - R178
• FM Filter - R179
Note:
There is no AM Filter (R177) on this antenna
system.
Shark Fin Antenna
• Satellite
• GPS (if equipped)
External Satellite Module
• Located under passenger front seat (Premium 7
only) Antenna - Rear Glass (R11)
Page 9 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Tiguan (2009-2013)
Note:
Excludes entry level radio with antenna mast. See section RCD-210 (Premium 7 Low) MY 2005.5-2010
Radio Antenna System Components
• FM2 Antenna - Rear Glass (R11) Not shown
• FM2 Amplifier - R108
Shark Fin Antenna
• AM/FM1/Satellite
• GPS (if equipped)
Antenna Mast
Screws into shark fin.
Antenna Amplifier
RNS-510, RCD-510
Located under rear hatch trim panel
External Satellite Module
Located under passenger front seat (Premium 7 only)
Page 10 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Eos (2007-2013)
Radio Antenna System Components
AM/FM1/FM2 Antenna Booster
Tip:
Antenna is integrated into trunk lid.
Located to the right side of the trunk lid under the trim
Antenna holder
Located under the rear trunk lid trim
Page 11 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Satellite / GPS Antenna
Tip:
Shown with antenna holder unbolted.
Page 12 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Touareg 2 (2008-2010) Delta 6, RNS2
Radio Antenna System Components
AM/FM1 Antenna (R11)
Right side glass
AM/FM1 Module (R111)
Attached by right side glass
FM2 Antenna (R93)
Left side glass
FM2 Module (R113)
Attached by left side glass
Antenna Control Module (J515)
Located rear center under headliner
GPS Antenna (if equipped)
Located in right fender wall above headlamp.
Shark Fin Antenna
Satellite functionality only
External Satellite Module
Located in right rear of hatch compartment behind trim
panel
Page 13 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Touareg 2 (2009-2010) RNS-510
Radio Antenna System Components
AM/FM1 antenna (R11)
Right side glass
AM/FM1 module (R111)
Attached by right side glass
FM2 antenna (R93)
Left side glass
FM2 module (R113)
Attached by left side glass
GPS Antenna (R50)
Located in right fender wall above headlamp
Shark Fin Antenna
Satellite Radio only
Tip:
J515 Antenna control module is not used with RNS-510.
New Beetle (2005-2010)
Radio Antenna System Components
Shark Fin Antenna
• AM/FM
• Satellite (if equipped)
Antenna Mast
Screws into shark fin.
External Satellite Module
Located under passenger side dash (if equipped)
Page 14 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
New Beetle Convertible (2005-2010)
Radio Antenna System Components
Antenna (AM/FM)
Integrated in to windshield
Impedance Converter
Located on upper right of windshield frame under sun
visor cables.
Satellite Antenna (if equipped)
Tip:
Connection 5 only used on MY 2005-2006 vehicles.
External Satellite Module
Located under passenger side dash (if equipped)
Page 15 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
RCD-210 (Premium 7 Low) MY 2005.5-2010
Radio Antenna System Components
Jetta Sedan (2005.5–2010)
Passat Sedan (2006-2009)
Rabbit (2006-2009)
• Antenna module
• Antenna is integrated into rear glass
Tiguan (2008-2010)
• Antenna base
Jetta Wagon (2009-2010)
• Antenna mast
Reception Diagnostics
Note:
All radio reception concerns must be validated outside, away from building overhangs, electrical signs, and/or
heavy canopy of trees overhead.
AM / FM Diagnostics
• Are antenna fault codes stored in the radio/navigation unit related to the customer complaint? Use GFF test
plans to narrow down the concern.
• Is the station out of range? www.radio-locator.com is a good way to determine the range of a desired radio
station. Comparing to a vehicle that has the same antenna configuration can help as well.
• Is there window tinting on the vehicle? If the vehicle antenna is integrated in to the glass, window tinting will
decrease/eliminate reception.
• Does static occur on AM when certain vehicle functions are switched on? AM is more susceptible to feedback
that is considered normal.
• Does the static only occur when the rear window defroster is on? The rear window including filters (if
applicable) will need to be diagnosed to find the problem.
Page 16 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Note:
Only for vehicles with rear window integrated antenna.
• MVB 7.3 (antenna 1) & 10.3 (antenna 2) are available to determine if a short or open fault is on the antenna
circuit.
• MVB 8.2 (antenna 1) & 8.4 (antenna 2) displays signal strength. A value of 0 indicates no reception & over 25+
indicates good to excellent reception. This applies to RNS-510, RNS-315. RCD-510, RCD-310, & Delta 6
radios.
• MVB 9.1, 9.2 can be used to see antenna power consumption. This is applicable to RNS-315, RCD-510, &
RCD-310. If no power is consumed, proceed to Diagnostic Checks with Digital Volt Meter.
• Swap a known good radio. Does the concern still happen? If so, the radio can be ruled out as the problem.
• Go to Diagnostic Checks with Digital Volt Meter to narrow down customer complaints that are considered to
be antenna or coaxial cable related.
Satellite Radio Diagnosis
• Does the customer have an active satellite radio subscription? MY 2011 (except Routan) vehicles have a three
month free subscription. Routan has a one year free subscription.
• Does the radio display “Linking” sporadically? Reception will not be available when vehicle parked under a
building overhang such as gas station, heavy canopy of trees etc.
• Are certain channels missing? If so, Sirius needs to be contacted. Use the satellite radio overview technical
bulletin HST 2020627 in ElsaWeb to find Sirius contact information or the phone number displayed on the
screen. Depending on radio, filtering of station is available to allow channels to be skipped over.
• Are antenna fault codes stored in the radio/navigation unit related to the customer complaint? Use GFF test
plans to narrow down the concern.
• MVB 9.3 can be used to see antenna power consumption. This is applicable to RNS-315, RCD-510, & RCD310. If no power is consumed, proceed to Diagnostic Checks with Digital Volt Meter.
• Radios with internal satellite receiver: Is a message displayed on screen stating “Satellite radio not available”?
This indicates a radio concern. Swapping a known good similar radio is an easy check to confirm the radio is
the problem. Applies to RNS-510, RNS-315, RCD-510, RCD-310 (with sat).
• Go to Diagnostic Checks with Digital Volt Meter to narrow down customer complaints that are considered to
be antenna or coaxial cable related.
Page 17 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Navigation (GPS) Diagnosis
• Is the street newer than the map data the system is using? Several factors play a role when new streets are
created. This includes data provided by city/state/province etc, compilation time by the map supplier etc.
• RNS-510: Is the map download incomplete leaving blank spots. You can verify this by moving the screen
image to see if areas are incomplete. See ElsaWeb for the latest TB’s to correct this concern.
• Are a minimum of three satellites being seen? This can be easily checked on the RNS-510 & RNS-315.
RNS-510:
1. Press the Nav button
2. Select Position on the screen
RNS-315:
1. Press the Nav button.
2. Select Map on the screen.
3. Select View on the screen.
4. Select Route Info on the screen.
5. Turn the center knob clockwise to scroll down to see how many satellites are received.
• Are no satellites being seen? Is the vehicle in a building or other overhang to cause lack of signal? If no, swap
the radio with a known good unit to see if the concern is corrected. If not, proceed to the “Diagnostic Checks
with Digital Volt Meter” section.
• MVB 9.4 can be used to see antenna power consumption. This is applicable to RNS-315, RCD-510, & RCD310. If no power is consumed, proceed to Diagnostic Checks with Digital Volt Meter.
Diagnostic Checks with Digital Volt Meter
Prerequisites
• Spare part coaxial cable 280cm (9 ft) or longer
• AM/FM adapter (000098713) for AM/FM complaints on RNS-510, RCD-510, RNS-315, RCD-310
Test 1: Ruling out the radio as the problem
1. Disconnect the antenna from the radio that is related to the customer complaint. Keep the radio quad lock
connector plugged in. Verify the inner pin on the antenna connection at the radio is not bent or missing. If
damaged, the radio must be replaced.
2. Plug in the known good coaxial cable. Use adapter 000098713, if necessary.
3. With the DVOM set on DC voltage, find out the voltage output from the radio. To do this, place the ground side
on the outer portion of the coaxial cable and the positive side on the inner tip.
4. If no voltage is being seen, swap in a known good radio to verify findings. If confirmed, replace radio.
Page 18 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Antenna
Voltage Range
AM/FM
FM
(Antenna1)
(Antenna2)
12.0 - 12.6
12.0 - 12.6
Satellite
Navigation
5.0 - 7.5
5.0 - 5.2
Note:
Do not attempt voltage output on the radio or the antenna as the inner pin is easily bent /broken.
Test 2: Ruling out the coaxial cable to the antenna as the problem (AM/FM)
1. Disconnect the test coaxial cable and reconnect the factory cable.
2. Disconnect the coaxial cable at the antenna side. Use ElsaWeb for directions how to access connection.
3. Carefully ground center wire of coaxial cable to chassis. If reception returns, coaxial is good. Proceed to Test
3. If reception is weak proceed to next step.
4. Perform the same test checking voltage at the coaxial cable of the antenna connection.
Note:
Do not use the DVOM to measure resistance at the antenna side of the connection. The inner pin is easily bent
/broken.
5. If the voltage is not within the range, the coaxial cable needs to be replaced. Otherwise proceed to Test 3.
Test 3: Confirming the antenna is the problem
Plug the factory coaxial cable, for the appropriate system that is inoperative, in to antenna base (5N0035501B or
equivalent) using the appropriate color code for the antenna reference. If the problem is resolved then the
antenna system from the coaxial cable back needs to be diagnosed. This can include antenna amplifiers,
boosters, and / or actual antenna. If further assistance is needed, start a VTA ticket for assistance.
Warranty
Information only.
Page 19 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Required Parts and Tools
No special parts required.
Tool Description
Tool No:
Digital Volt Meter
--
VAS Diagnostic Tool
VAS 5051B, VAS 5052A, VAS 6150/X & VAS 6160/VPC with:
VAS-PC Base V19.01.01 and current version Brand
disc
ODIS Service V1.1.3 or higher
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 20 of 20
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.